Scheduler Resume Examples and Templates

Patient Scheduler

• Assisted patients in scheduling appointments with their Primary care physician, ensuring timely and efficient service.
• Handled inbound calls for four clinics, providing assistance, answering inquiries, and addressing patient needs.
• Worked collaboratively with the team to reduce After Call work aux time, optimizing productivity and improving overall efficiency.

Lead Surgery Scheduler

• Demonstrated efficient scheduling skills by effectively managing a high volume of procedures and allocating them to appropriate operating rooms for optimal utilization.
• Implemented proactive measures to reduce scheduling discrepancies by reviewing future schedules well in advance and ensuring accuracy.
• Maintained clear communication with surgeons and anesthesia offices to confirm next day cases and ensure schedules were accurate.
• Managed the block schedule and generated monthly reports on block utilization for analysis and improvement.
• Represented the surgery centers in meetings related to surgery scheduling, contributing to collaborative decision-making processes.
• Assisted in cross-training new staff members on scheduling procedures to ensure a competent and cohesive team.
• Monitored the "suspension" list to prevent scheduling cases if the surgeon was listed, ensuring compliance with regulations.

Power Scheduler

• Preparation and submission of energy nominations to the Transmission System Operators within America.
• Monitor system operators' websites for critical information like system imbalances, operational restrictions, emergencies, etc., and proactively communicate relevant information to energy traders, operational personnel, and management.
• Participation at auctions for rights to transfer energy through border (PTRs).
• Execute trades on the Power Exchanges within America to balance the company's portfolio.
• Communicate with internal and external parties regarding operational issues and ensure effective collaboration for timely resolution.

Production Scheduler

• Created production schedules to optimize customer service and inventories within freshness guidelines.
• Successfully and consistently met order demands and maintained a 98% On-Time Delivery Rate and 99% First Pass Good Rate.
• Served as a liaison with procurement, packaging, customer service, and replenishment to ensure efficient production schedules.
• Acted as a change agent by assessing records and recommending corrective or preventive action for reported non-usable, slow-moving, and excess stock.
• Worked collaboratively with cross-functional teams to identify opportunities for improvement and implement necessary changes for increased operational efficiency.

Central Scheduler

• Promptly answered call center phone line.
• Liaison between departments, doctors and patients.
• Efficiently scheduled hospital procedures.

Production Planner/Scheduler

• Assisted the liaison staff with transition logistics, from offshore manufacturing units to domestic facilities.
• Managed the MRP review board and the disposition of discrepant materials.
• Managed the MRP and production control releases and tracking.

Surgery Scheduler

• Answered a significant volume of phone calls and messages, handling an average of 96 inquiries per day from surgery schedulers in the Houston area across various healthcare specialties.
• Expertly managed the planning, scheduling, and coordination of outpatient surgical and emergency procedures.
• Collaborated closely with anesthesiologists to schedule surgery times and maintained a preliminary surgery schedule for two days ahead, ensuring effective utilization of resources.
• Worked closely with specialty nurses, assistants, and surgeons to ensure proper room setup with the necessary supplies and equipment.
• Demonstrated strong organizational skills and attention to detail, resulting in efficient and streamlined operations.

Supervisor Coordinator/ Scheduler

• Managed daily scheduling for transportation service and supplemental shuttle service provider (TransConnect), including specialized trips for Community Support Services (CSS), by developing pattern structures and accommodating group trips.
• Monitored and optimized the efficiency of daily scheduled trips to maximize route productivity and minimize slack time.
• Provided exceptional customer service, consistently going above and beyond to offer solutions and support for clients' needs.
• Collaborated closely with team members to meet daily demands and effectively handle challenging trip requests, ensuring smooth operations.

Medical Appointment Scheduler

• Handling incoming and outgoing calls from candidates
• Contacting candidates who have applied for specific job opportunities
• Scheduling phone interviews between recruiters and candidates based on their preferred date and time
• Qualifying candidates for the job positions they have applied for
• Ensuring accurate documentation of candidate profiles
• Responding to job inquiries from candidates through email or text messages

Medical Scheduler

• Handling inbound and outbound calls from patients
• Assisting patients with queries related to appointment setting, prescriptions, insurance qualification, and medical issues
• Sending practice participating and non-participating insurance provider templates through the Klara application
• Registering new patients and verifying if the practice is in-network with their insurance provider
• Setting appointments for patients
• Ensuring accurate documentation in the Klara application, especially for prescription and insurance qualification cases, and assigning them to the appropriate department for prompt resolution of patient concerns.