Postal Clerk Resume Examples and Templates

This page provides you with Postal Clerk resume samples to use to create your own resume with our easy-to-use resume builder. Below you'll find our how-to section that will guide you through each section of a Postal Clerk resume.

Postal Clerk Resume Sample and Template
Postal Clerk Resume Sample and Template
Postal Clerk Resume Sample and Template
Postal Clerk Resume Sample and Template

What do Hiring Managers look for in a Postal Clerk Resume

  • Attention to Detail: Meticulousness in sorting and processing mail accurately, ensuring correct addressing, proper postage, and adherence to postal regulations.
  • Organizational Skills: Proficiency in managing incoming and outgoing mail efficiently, prioritizing tasks, and maintaining order in the postal facility.
  • Customer Service Orientation: Friendly and professional demeanor when assisting customers at the counter, providing information, selling postage, and addressing inquiries or concerns.
  • Adaptability: Flexibility to work in various areas of postal operations, such as mail sorting, package handling, and customer service, adjusting to changing demands and schedules.
  • Teamwork: Collaboration with colleagues to facilitate smooth mail operations, support each other in completing tasks, and maintain a positive work environment.

How to Write a Postal Clerk Resume?

To write a professional Postal Clerk resume, follow these steps:

  • Select the right Postal Clerk resume template.
  • Write a professional summary at the top explaining your Postal Clerk’s experience and achievements.
  • Follow the STAR method while writing your Postal Clerk resume’s work experience. Show what you were responsible for and what you achieved as a Postal Clerk.
  • List your top Postal Clerk skills in a separate skills section.

How to Write Your Postal Clerk Resume Header?

Write the perfect Postal Clerk resume header by:

  • Adding your full name at the top of the header.
  • Add a photo to your resume if you are applying for jobs outside of the US. For applying to jobs within the US, avoid adding photo to your resume header.
  • Add your current Postal Clerk position to the header to show relevance.
  • Add your current city, your phone number and a professional email address.
  • Finally, add a link to your portfolio to the Postal Clerk resume header. If there’s no portfolio link to add, consider adding a link to your LinkedIn profile instead.

Bad Postal Clerk Resume Example - Header Section

Katrina 308 E. Homewood Lane Westford, MA 01886 Marital Status: Married, email:

Good Postal Clerk Resume Example - Header Section

Katrina Tanner, Westford, MA, Phone number: +1-555-555-5555, Link: linkedin/in/johndoe

Make sure to add a professional looking email address while writing your resume header. Let’s assume your name is John Doe - here is a formula you can use to create email addresses:

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For a Postal Clerk email, we recommend you either go with a custom domain name ( or select a very reputed email provider (Gmail or Outlook).

How to Write a Professional Postal Clerk Resume Summary?

Use this template to write the best Postal Clerk resume summary: Postal Clerk with [number of years] experience of [top 2-3 skills]. Achieved [top achievement]. Expert at [X], [Y] and [Z].

How to Write a Postal Clerk Resume Experience Section?

Here’s how you can write a job winning Postal Clerk resume experience section:

  • Write your Postal Clerk work experience in a reverse chronological order.
  • Use bullets instead of paragraphs to explain your Postal Clerk work experience.
  • While describing your work experience focus on highlighting what you did and the impact you made (you can use numbers to describe your success as a Postal Clerk).
  • Use action verbs in your bullet points.

Postal Clerk Resume Example

Postal Clerk

  • Provide prompt and effective customer service, addressing inquiries and resolving issues both in-person and over the phone.
  • Greet customers warmly and fulfill their postal service needs with precision.
  • Assist customers with financial transactions such as MoneyGram and online transactions like Pay Safe.
  • Determine the appropriate mailing method based on parcel or envelope specifications.
  • Tailor service to individual customer postal requirements, incorporating marketing promotions and programs into interactions.
  • Verify customer identification before releasing parcels or registered mail.
  • Adhere to Canada Post rules, policies, and privacy regulations to safeguard customer assets and privacy.
  • Follow the SERVE customer service program outlined by Canada Post Corporation.
  • Implement loss prevention measures to protect assets and comply with regulatory requirements.
  • Remain vigilant for suspicious activity, particularly related to money laundering.
  • Safeguard cash and mail, ensuring proper handling at the cash register.
  • Maintain compliance with health, safety regulations, and store policies.

Postal Clerk Resume Example

Postal Clerk

  • Operate material handling equipment efficiently.
  • Receive and process incoming mail items.
  • Sort, scan, sequence, and batch mail items accurately.
  • Load postal trucks with sorted mail.
  • Dispatch parcels and packets to appropriate destinations.
  • Fulfill additional postal clerk responsibilities as needed.

Top Postal Clerk Resume Skills for 2023

  1. Mail sorting and processing
  2. Package handling and sorting
  3. Operating postage meters and stamping machines
  4. Address verification and correction
  5. Handling registered, certified, and insured mail
  6. Processing bulk mailings
  7. Sorting mail by ZIP code and delivery route
  8. Operating mail processing equipment (e.g., letter sorting machines)
  9. Handling mail trays and containers
  10. Addressing and labeling mail and packages
  11. Postage calculation and rate determination
  12. Knowledge of postal regulations and guidelines
  13. Tracking and tracing mail and packages
  14. Retrieving and distributing mail from post office boxes
  15. Customer service skills
  16. Communication skills (verbal and written)
  17. Assisting customers with mailing questions and services
  18. Cash handling procedures
  19. Selling postage stamps and postal products
  20. Selling postal services (e.g., Priority Mail, Express Mail)
  21. Providing shipping and packaging advice
  22. Completing customs forms for international mail
  23. Operating retail point-of-sale (POS) systems
  24. Processing money orders and postal savings certificates
  25. Assisting customers with address changes and mail forwarding
  26. Handling inquiries and complaints from customers
  27. Conflict resolution skills
  28. Time management
  29. Attention to detail
  30. Accuracy in data entry and recordkeeping
  31. Multitasking ability
  32. Physical fitness for lifting and moving heavy mail sacks
  33. Adaptability to changing workloads and priorities
  34. Environmental safety protocols
  35. Knowledge of hazardous materials handling (if applicable)
  36. Mail delivery route knowledge (for assisting carriers)
  37. Familiarity with postal delivery standards and timelines
  38. Collaboration with other postal workers and staff
  39. Basic computer skills for data entry and tracking
  40. Continuous learning and staying updated on postal procedures
  41. Organizational skills
  42. Teamwork and cooperation
  43. Conflict resolution skills
  44. Adaptability to new technology and procedures
  45. Environmental sustainability practices
  46. Occupational health and safety practices
  47. Handling of confidential information
  48. Problem-solving skills
  49. Customer satisfaction orientation
  50. Commitment to postal service excellence

How Long Should my Postal Clerk Resume be?

Your Postal Clerk resume length should be less than one or two pages maximum. Unless you have more than 25 years of experience, any resume that’s more than two pages would appear to be too long and risk getting rejected.

On an average, for Postal Clerk, we see most resumes have a length of 2. And, that’s why we advise you to keep the resume length appropriate to not get rejected.

Postal Clerk Resume Sample and Template
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