Order Taker Resume Examples and Templates

This page provides you with Order Taker resume samples to use to create your own resume with our easy-to-use resume builder. Below you'll find our how-to section that will guide you through each section of a Order Taker resume.

Order Taker Resume Sample and Template
Order Taker Resume Sample and Template
Order Taker Resume Sample and Template
Order Taker Resume Sample and Template

What do Hiring Managers look for in an Order Taker Resume

  • Communication Skills: Clear and effective communication with customers to accurately record their orders and address any inquiries or special requests.
  • Listening Skills: Ability to actively listen to customers' orders and ensure accuracy in recording all details.
  • Attention to Detail: Thoroughness in inputting orders correctly, including specific items, quantities, and any customization requested.
  • Time Management: Efficiency in processing orders quickly, especially during busy periods, while maintaining accuracy and customer satisfaction.
  • Problem-Solving Abilities: Aptitude to address any issues or concerns raised by customers regarding their orders and resolve them promptly and satisfactorily.

How to Write an Order Taker Resume?

To write a professional Order Taker resume, follow these steps:

  • Select the right Order Taker resume template.
  • Write a professional summary at the top explaining your Order Taker’s experience and achievements.
  • Follow the STAR method while writing your Order Taker resume’s work experience. Show what you were responsible for and what you achieved as an Order Taker.
  • List your top Order Taker skills in a separate skills section.

How to Write Your Order Taker Resume Header?

Write the perfect Order Taker resume header by:

  • Adding your full name at the top of the header.
  • Add a photo to your resume if you are applying for jobs outside of the US. For applying to jobs within the US, avoid adding photo to your resume header.
  • Add your current Order Taker position to the header to show relevance.
  • Add your current city, your phone number and a professional email address.
  • Finally, add a link to your portfolio to the Order Taker resume header. If there’s no portfolio link to add, consider adding a link to your LinkedIn profile instead.

Bad Order Taker Resume Example - Header Section

Lisa 7704 Clay St. Huntley, IL 60142 Marital Status: Married, email: cooldude2022@gmail.com

Good Order Taker Resume Example - Header Section

Lisa Stanton, Huntley, IL, Phone number: +1-555-555-5555, Link: linkedin/in/johndoe

Make sure to add a professional looking email address while writing your resume header. Let’s assume your name is John Doe - here is a formula you can use to create email addresses:

  • firstnamelastname@email.com - johndoe@email.com
  • firstname.lastname@email.com - john.doe@email.com
  • lastname.firstname@email.com - doe.john@email.com
  • f.lastname@email.com - j.doe@email.com
  • l.firstname@email.com - d.john@email.com
  • firstnamelastname12@email.com - johndoe12@email.com

For a Order Taker email, we recommend you either go with a custom domain name (john@johndoe.com) or select a very reputed email provider (Gmail or Outlook).

How to Write a Professional Order Taker Resume Summary?

Use this template to write the best Order Taker resume summary: Order Taker with [number of years] experience of [top 2-3 skills]. Achieved [top achievement]. Expert at [X], [Y] and [Z].

How to Write a Order Taker Resume Experience Section?

Here’s how you can write a job winning Order Taker resume experience section:

  • Write your Order Taker work experience in a reverse chronological order.
  • Use bullets instead of paragraphs to explain your Order Taker work experience.
  • While describing your work experience focus on highlighting what you did and the impact you made (you can use numbers to describe your success as a Order Taker).
  • Use action verbs in your bullet points.

Order Taker Resume Example

Order Taker

  • Take drive-thru orders.
  • Package orders for DoorDash.
  • Prepare orders for drive-thru pickup.
  • Cook necessary food items.
  • Replenish stock.

Order Taker Resume Example

Order Taker

  • Warmly greeted and welcomed customers upon arrival, ensuring a positive experience.
  • Managed cash register operations with precision, handling payments and providing accurate change.
  • Maintained comprehensive knowledge of menus, kitchen procedures, and other relevant information to fulfill orders accurately and address customer inquiries.
  • Effectively communicated with kitchen staff regarding menu inquiries, wait times, order accuracy, and product availability.
  • Received and accurately relayed food and beverage orders from guests via telephone to service attendants.
  • Checked prepared items against customer orders for accuracy before delivery.
  • Clearly communicated any additional meal requirements, allergies, dietary needs, or special requests to the kitchen.
  • Managed stock, updated company inventory, and maintained client information in computer databases.
  • Ensured continuous workflow by keeping counter areas well-stocked with drink supplies, condiments, and napkins during non-peak hours.

Order Taker Resume Example

Order Taker

  • Replenished supplies and prepped extra ingredients during downtime to prepare for busy periods.
  • Offered primary customer support to both internal and external customers.
  • Ensured workspaces were clean and free of trash for enhanced productivity and safety.
  • Verified accuracy of outgoing orders prior to delivery.
  • Helped customers with appointment scheduling, special orders, and merchandise pick-up arrangements.

Order Taker Resume Example

Order Taker

  • Utilize Rhapsody system to sort all daily activity reports efficiently.
  • Respond promptly to incoming phone calls, including requests from other departments.
  • Record all incoming calls, ensure messages are distributed, and follow up as needed.
  • Manage all Lost & Found inquiries and issues.
  • Generate and print room discrepancy reports in the morning and afternoon, providing copies to housekeeping and front office staff.

Cashier cum Order taker Resume Example

Cashier cum Order taker

  • Aided customers with menu selection and addressed inquiries respectfully and patiently.
  • Double-checked customer orders for accuracy before inputting them into the Point of Sale System.
  • Delivered all food items promptly and professionally.
  • Completed opening, mid-day, and closing duties as required.
  • Maintained a clean and organized work station throughout the shift.

Order Taker Resume Example

Order Taker

  • Take customer orders promptly.
  • Serve food efficiently.
  • Ensure customer satisfaction throughout their dining experience.

Order Taker Resume Example

Order Taker

  • Manage multiple phone lines from guests, front office, or housekeeping.
  • Prepare amenities and assign tasks to room service servers or mini-bar attendants.
  • Possess comprehensive knowledge of all menu items, garnishes, contents, and preparation methods.
  • Handle cashiering duties efficiently.
  • Assist in boosting Room Service F&B revenues by upselling or promoting other hotel services.
  • Provide consistently professional, friendly, and engaging service.
  • Ensure prompt clearance of service areas.

Order Taker Resume Example

Order Taker

  • Schedule PO deliveries.
  • Generate Delivery Orders (DO).
  • Verify DO details for invoicing accuracy (price, product, quantity).
  • Adjust cylinder assets in the system.
  • Manage gas, cylinder, and equipment stock, coordinating with the Warehouse team.
  • Coordinate export-import logistics to prevent delivery delays.
  • Ensure timely customer order deliveries.
  • Monitor and analyze monthly customer orders.
  • Proactively ensure customer satisfaction and maintain supply chain processes.
  • Input Blanket POs into the system and monitor PO balances.
  • Create Purchase Requisitions (PR) for trading items.
  • Perform Goods Receipt Note (GRN) for all PR/POs in the procurement system.
  • Liaise with production regarding production processes.
  • Coordinate cylinder refilling with overseas vendors/company group.
  • Reach out to customers with no orders in the last 3 months.
  • Receive and forward customer complaints to relevant Sales personnel and Customer Care for follow-up.

Top Order Taker Resume Skills for 2023

  1. Order processing procedures
  2. Product knowledge
  3. Menu knowledge (if applicable)
  4. Understanding of available options and configurations
  5. Customer service skills
  6. Active listening skills
  7. Communication skills
  8. Phone etiquette
  9. Data entry accuracy
  10. Typing speed and accuracy
  11. Familiarity with order-taking software or systems
  12. Ability to navigate through a menu or product catalog quickly
  13. Upselling and cross-selling techniques
  14. Suggestive selling based on customer preferences
  15. Questioning techniques to clarify customer needs
  16. Handling special requests and dietary restrictions
  17. Handling customer inquiries and complaints
  18. Problem-solving skills
  19. Conflict resolution skills
  20. Multitasking ability
  21. Time management skills
  22. Stress management skills
  23. Adaptability to fast-paced environments
  24. Prioritization skills
  25. Memory retention for order details
  26. Cash handling (if applicable)
  27. Payment processing procedures (if applicable)
  28. Accuracy in calculating totals and change (if applicable)
  29. Basic math skills
  30. Knowledge of sales promotions and discounts
  31. Product availability management
  32. Coordination with kitchen or fulfillment staff
  33. Order tracking and follow-up
  34. Understanding of delivery or pickup procedures
  35. Address verification and confirmation
  36. Customer data management and privacy compliance
  37. Training on company policies and procedures
  38. Compliance with food safety regulations (if applicable)
  39. Compliance with company policies regarding order taking
  40. Collaboration with other departments (e.g., kitchen, delivery)
  41. Familiarity with upselling scripts or prompts
  42. Product presentation techniques
  43. Knowledge of portion sizes and serving recommendations
  44. Adaptation to changes in menu items or promotions
  45. Continuous learning and improvement in order-taking techniques
  46. Professionalism in customer interactions
  47. Patience and empathy when dealing with challenging customers
  48. Recognition and acknowledgment of repeat or loyal customers
  49. Respect for customer preferences and requests
  50. Commitment to providing excellent service and customer satisfaction

How Long Should my Order Taker Resume be?

Your Order Taker resume length should be less than one or two pages maximum. Unless you have more than 25 years of experience, any resume that’s more than two pages would appear to be too long and risk getting rejected.

On an average, for Order Taker, we see most resumes have a length of 2. And, that’s why we advise you to keep the resume length appropriate to not get rejected.

Order Taker Resume Sample and Template
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