Network Support Engineer Resume Examples and Templates

This page provides you with Network Support Engineer resume samples to use to create your own resume with our easy-to-use resume builder. Below you'll find our how-to section that will guide you through each section of a Network Support Engineer resume.

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Network Support Engineer Resume Sample and Template
Network Support Engineer Resume Sample and Template
Network Support Engineer Resume Sample and Template
Network Support Engineer Resume Sample and Template
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What do Hiring Managers look for in a Network Support Engineer Resume

  • Technical Proficiency: Proficiency in networking technologies, protocols, and hardware, such as routers, switches, and firewalls.
  • Troubleshooting Skills: Aptitude for identifying and resolving network issues, including diagnosing connectivity problems and optimizing network performance.
  • Communication Abilities: Effective communication and interpersonal skills to interact with clients, colleagues, and vendors.
  • Attention to Detail: Meticulous attention to detail in documenting network configurations, changes, and troubleshooting steps.
  • Customer Focus: A commitment to providing excellent customer support and resolving network-related problems promptly.

How to Write a Network Support Engineer Resume?

To write a professional Network Support Engineer resume, follow these steps:

  • Select the right Network Support Engineer resume template.
  • Write a professional summary at the top explaining your Network Support Engineer’s experience and achievements.
  • Follow the STAR method while writing your Network Support Engineer resume’s work experience. Show what you were responsible for and what you achieved as a Network Support Engineer.
  • List your top Network Support Engineer skills in a separate skills section.

How to Write Your Network Support Engineer Resume Header?

Write the perfect Network Support Engineer resume header by:

  • Adding your full name at the top of the header.
  • Add a photo to your resume if you are applying for jobs outside of the US. For applying to jobs within the US, avoid adding photo to your resume header.
  • Add your current Network Support Engineering position to the header to show relevance.
  • Add your current city, your phone number and a professional email address.
  • Finally, add a link to your portfolio to the Network Support Engineer resume header. If there’s no portfolio link to add, consider adding a link to your LinkedIn profile instead.

Bad Network Support Engineer Resume Example - Header Section

Taylor 7704 Clay St. Huntley, IL 60142 Marital Status: Married, email: cooldude2022@gmail.com

Good Network Support Engineer Resume Example - Header Section

Taylor Malone, Huntley, IL, Phone number: +1-555-555-5555, Link: linkedin/in/johndoe

Make sure to add a professional looking email address while writing your resume header. Let’s assume your name is John Doe - here is a formula you can use to create email addresses:

  • firstnamelastname@email.com - johndoe@email.com
  • firstname.lastname@email.com - john.doe@email.com
  • lastname.firstname@email.com - doe.john@email.com
  • f.lastname@email.com - j.doe@email.com
  • l.firstname@email.com - d.john@email.com
  • firstnamelastname12@email.com - johndoe12@email.com

For a Network Support Engineer email, we recommend you either go with a custom domain name (john@johndoe.com) or select a very reputed email provider (Gmail or Outlook).

How to Write a Professional Network Support Engineer Resume Summary?

Use this template to write the best Network Support Engineer resume summary: Network Support Engineer with [number of years] experience of [top 2-3 skills]. Achieved [top achievement]. Expert at [X], [Y] and [Z].

How to Write a Network Support Engineer Resume Experience Section?

Here’s how you can write a job winning Network Support Engineer resume experience section:

  • Write your Network Support Engineer work experience in a reverse chronological order.
  • Use bullets instead of paragraphs to explain your Network Support Engineer work experience.
  • While describing your work experience focus on highlighting what you did and the impact you made (you can use numbers to describe your success as a Network Support Engineer).
  • Use action verbs in your bullet points.

Network Support Engineer Resume Example

Network Support Engineer

  • Oversaw and supervised the activities of both Linux and Windows servers.
  • Conducted routine system administration tasks, including backup, user administration, and application of operating system patches and configuration changes.
  • Administered FSMO roles, including Global Catalog placement and role transfers.
  • Managed Simple Partitions and file systems, as well as handled Active Directory and ADC user account management.
  • Configured RAID levels for data storage.
  • Monitored and maintained Enclosure Components using OA\IMM.
  • Conducted regular system and software audits.
  • Kept a close eye on system logs and event logs, and updated Firmware while running diagnostics. Additionally, installed and configured hardware components in HP/IBM/Dell servers.

Associate Network Support Engineer Resume Example

Associate Network Support Engineer

  • Created and implemented batch files as needed to meet specific requirements.
  • Proficient in patch management, ensuring patches were applied to all relevant clients, and creating fixlets and baselines based on specific criteria.
  • Managed the installation and removal of security tools.
  • Fostered and maintained productive working relationships with individuals encountered during the course of work.

Network Support Engineer Resume Example

Network Support Engineer

  • Collaborated with global service providers and internal departments to streamline daily operations.
  • Conducted advanced troubleshooting and offered configuration assistance when necessary.
  • Delivered IT support to both corporate headquarters and the manufacturing plant.
  • Developed a visualization tool capable of processing XML output from Juniper routers, converting it into HTML, and displaying it for non-technical users..

Network Support Engineer Resume Example

Network Support Engineer

  • Configured and troubleshooted end-user ADSL, Fibre, Mobile, and Mobile broadband modems and services via call or email.
  • Analyzed and resolved broadband service issues reported by end customers.
  • Monitored end-user networks using monitoring systems and graphical data.
  • Collaborated with senior engineers to address network faults and outages affecting end customers.
  • Coordinated with AMX's wholesale suppliers to resolve service issues raised by end customers.
  • Ensured compliance with telecom regulatory and compliance requirements when assisting end users.
  • Managed end customer emails and faults through a ticketing system related to broadband products and services offered by AMX.

Network Support Engineer Resume Example

Network Support Engineer

  • Diagnosed network issues encompassing hardware, software, power, and communications problems.
  • Configured and installed Cisco Network Devices such as Routers, Switches, Firewalls, Meraki Switches, and Access Points.
  • Designed and assessed WAN and LAN connectivity technologies.
  • Monitored network hardware operations to ensure proper configuration.

Network Support Engineer Resume Example

Network Support Engineer

  • Achieved a remarkable 95% reduction in engineering escalations in just 24 months.
  • Developed and executed intricate scripts to address issues and enhance transport efficiency.
  • Served as the group representative for change control and chronic incident processes.

Sr. Network Support Engineer Resume Example

Sr. Network Support Engineer

  • Managed, configured, and troubleshooted multiple domains and domain controllers.
  • Granted and resolved share folder permissions for users and groups.
  • Oversaw, configured, and troubleshooted GPO, DNS, DHCP, DFS, and WSUS.
  • Diagnosed and addressed AD-related issues, including GPO and AD replication.
  • Managed and configured server hardware, including Dell Power Edge servers.
  • Troubleshot File Servers and administered permissions and quotas for folders on the File Server.
  • Managed and configured the Net-core Email Server, including user email setup and mailbox quotas.
  • Troubleshot FTP servers using FileZilla.
  • Implemented weekly System State Backups.
  • Installed Service Packs and Windows Security Updates.
  • Organized conference meetings with the necessary technology.
  • Provided technical support for server-related issues to remote location engineers within and outside India.
  • Ensured antivirus patch compliance.
  • Addressed audit inquiries and handled auditor queries.
  • Installed Service Packs and Windows Security Updates.

Network Support Engineer Resume Example

Network Support Engineer

  • Executed the implementation and termination of RJ 45 connections, establishing computer networks in diverse environments such as offices and schools.
  • Conducted Windows and software installations for various organizational needs.
  • Installed new hardware components, including servers, printers, and computer workstations.
  • Configured user accounts, permissions, and passwords.
  • Ensured the security of all systems, with a particular focus on internet security.
  • Implemented centralized anti-virus protection measures.
  • Diagnosed and resolved network faults and connectivity issues.
  • Trained staff on new systems and technologies.
  • Planned and strategized future system improvements.

Network Support Engineer Resume Example

Network Support Engineer

  • Provided support for all Windows family of operating systems, including Windows Servers.
  • Diagnosed the root causes of technical issues and implemented suitable solutions.
  • Delivered technical support to end-users and vendors, even in remote locations.
  • Formulated and executed methods for automating various business tasks.
  • Offered IT hardware, software, and network support to individuals at all levels within the organization.

Top Network Support Engineer Resume Skills for 2023

  1. Network troubleshooting
  2. Network configuration and maintenance
  3. Network protocols (e.g., TCP/IP)
  4. LAN and WAN technologies
  5. Routing and switching
  6. Network security protocols (e.g., VPN, SSH)
  7. Firewall management
  8. Network monitoring and diagnostics
  9. Network performance optimization
  10. Network hardware installation and maintenance
  11. Cisco networking equipment
  12. Wireless network setup and maintenance
  13. Network topology design
  14. Subnetting and IP addressing
  15. Network load balancing
  16. DNS and DHCP configuration
  17. Network virtualization (e.g., VMware)
  18. Network capacity planning
  19. Network backup and recovery
  20. Network documentation and diagrams
  21. Network audits and compliance
  22. VoIP and telephony systems
  23. Cloud networking (e.g., AWS, Azure)
  24. Network automation and scripting
  25. Network monitoring tools (e.g., Wireshark, Nagios)
  26. Network troubleshooting methodologies (e.g., OSI model)
  27. Network performance analysis
  28. Network security best practices
  29. Intrusion detection and prevention systems (IDPS)
  30. Network access control (NAC)
  31. VLAN configuration and management
  32. Network hardware procurement
  33. Software-defined networking (SDN)
  34. Virtual LAN (VLAN) configuration
  35. Network incident response
  36. Patch management
  37. Network policy enforcement
  38. Network traffic analysis
  39. Disaster recovery planning
  40. Network asset management
  41. Network health monitoring
  42. Presentation and communication skills
  43. Data analysis and interpretation
  44. Problem-solving abilities
  45. Time management and organization
  46. Adaptability and flexibility
  47. Decision-making skills
  48. Attention to detail
  49. Client and stakeholder relations

How Long Should my Network Support Engineer Resume be?

Your Network Support Engineer resume length should be less than one or two pages maximum. Unless you have more than 25 years of experience, any resume that’s more than two pages would appear to be too long and risk getting rejected.

On an average, for Network Support Engineer, we see most resumes have a length of 2. And, that’s why we advise you to keep the resume length appropriate to not get rejected.

Network Support Engineer Resume Sample and Template
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