Lead Hostess Resume Examples and Templates

This page provides you with Lead Hostess resume samples to use to create your own resume with our easy-to-use resume builder. Below you'll find our how-to section that will guide you through each section of a Lead Hostess resume.

Lead Hostess Resume Sample and Template
Lead Hostess Resume Sample and Template
Lead Hostess Resume Sample and Template
Lead Hostess Resume Sample and Template

What Do Hiring Managers Look for in a Lead Hostess Resume

  1. Proficient in supervising and coordinating hostess staff to ensure smooth and efficient restaurant operations.
  2. Strong knowledge of guest relations, reservation systems, and seating arrangements.
  3. Skilled in greeting and seating guests, managing waitlists, and accommodating special requests.
  4. Ability to resolve customer complaints, handle difficult situations, and maintain a positive dining experience.
  5. Proficiency in communicating effectively with the restaurant management and staff to ensure excellent service.

How to Write a Lead Hostess Resume?

To write a professional Lead Hostess resume, follow these steps:

  • Select the right Lead Hostess resume template.
  • Write a professional summary at the top explaining your Lead Hostess’s experience and achievements.
  • Follow the STAR method while writing your Lead Hostess resume’s work experience. Show what you were responsible for and what you achieved as a Lead Hostess.
  • List your top Lead Hostess skills in a separate skills section.

How to Write Your Lead Hostess Resume Header?

Write the perfect Lead Hostess resume header by:

  • Adding your full name at the top of the header.
  • Add a photo to your resume if you are applying for jobs outside of the US. For applying to jobs within the US, avoid adding photo to your resume header.
  • Add your current Hostess position to the header to show relevance.
  • Add your current city, your phone number and a professional email address.
  • Finally, add a link to your portfolio to the Lead Hostess resume header. If there’s no portfolio link to add, consider adding a link to your LinkedIn profile instead.

Bad Lead Hostess Resume Example - Header Section

Joey 167 Hamilton Drive Phillipsburg, NJ 08865 Marital Status: Married, email: cooldude2022@gmail.com

Good Lead Hostess Resume Example - Header Section

Joey Campos, Phillipsburg, NJ, Phone number: +1-555-555-5555, Link: linkedin/in/johndoe

Make sure to add a professional looking email address while writing your resume header. Let’s assume your name is John Doe - here is a formula you can use to create email addresses:

  • firstnamelastname@email.com - johndoe@email.com
  • firstname.lastname@email.com - john.doe@email.com
  • lastname.firstname@email.com - doe.john@email.com
  • f.lastname@email.com - j.doe@email.com
  • l.firstname@email.com - d.john@email.com
  • firstnamelastname12@email.com - johndoe12@email.com

For a Lead Hostess email, we recommend you either go with a custom domain name (john@johndoe.com) or select a very reputed email provider (Gmail or Outlook).

How to Write a Professional Lead Hostess Resume Summary?

Use this template to write the best Lead Hostess resume summary: Lead Hostess with [number of years] experience of [top 2-3 skills]. Achieved [top achievement]. Expert at [X], [Y] and [Z].

How to Write a Lead Hostess Resume Experience Section?

Here’s how you can write a job winning Lead Hostess resume experience section:

  • Write your Lead Hostess work experience in a reverse chronological order.
  • Use bullets instead of paragraphs to explain your Lead Hostess work experience.
  • While describing your work experience focus on highlighting what you did and the impact you made (you can use numbers to describe your success as a Lead Hostess).
  • Use action verbs in your bullet points.

Lead Hostess + Waitress Resume Example

Lead Hostess + Waitress

  • Collaborated effectively as a member of a large team, providing assistance to fellow coworkers in a fast-paced and busy environment.
  • Acquired leadership skills and successfully led a team of up to 10 coworkers to deliver service to high standards.
  • Demonstrated problem-solving abilities, promptly and professionally resolving various challenges that arose during meal services.

Lead Hostess Resume Example

Lead Hostess

  • Ensured positive guest experiences by efficiently managing information and facilitating prompt seating.
  • Handled reservations and to-go orders over the phone, providing accurate wait times and addressing customer inquiries.
  • Assigned suitable tables based on patrons' needs and restaurant section rotation.
  • Assisted customers with questions regarding hours, seating, and menu details.
  • Supported servers, food runners, and bussers in maintaining a prepared dining area for every guest.
  • Utilized cash registers and credit card machines for customer transactions.
  • Effectively addressed guest and employee complaints, prioritizing complete customer satisfaction and workforce efficiency.
  • Maintained open communication with the kitchen team to assess cooking times, prevent worker overload, and minimize customer dissatisfaction.
  • Documented reservations, notified servers and managers of large groups, and prepared seating arrangements accordingly.
  • Fostered loyal clientele by delivering exceptional service throughout the restaurant dining experience.
  • Assisted both front-of-house and back-of-house staff in preparing for events to ensure seamless execution and maximize guest satisfaction.

Lead Hostess/Expo Resume Example

Lead Hostess/Expo

  • Warmly greets and welcomes customers upon arrival.
  • Guides customers to their tables and manages seating arrangements.
  • Keeps track of seating availability and informs customers about wait times.
  • Ensures tables are promptly cleaned and prepared after use.
  • Handles phone calls for reservations and to-go orders.
  • Expresses gratitude to customers when they leave.
  • Ensures timely completion of table orders.
  • Maintains quality control by checking food temperature and plate presentation.
  • Coordinates and oversees the activities of kitchen runners and waiters.

Lead Hostess Resume Example

Lead Hostess

  • Conduct five-day training sessions to educate hostesses on proper guest etiquette and communication.
  • Collaborate with restaurant staff to deliver competent and efficient service to guests.
  • Interact with approximately 150 customers per shift, utilizing personable communication skills.
  • Skillfully address and resolve complaints in a fast-paced setting to ensure guests' comfort and encourage repeat visits.

Lead Hostess Resume Example

Lead Hostess

  • Managed phone calls and utilized Open Table for reservation bookings.
  • Coordinated restaurant and banquet seatings efficiently.
  • Organized the restaurant and hostess stand for smooth operations.
  • Warmly greeted and welcomed customers.
  • Collaborated closely with management and peers to ensure seamless restaurant operations.

Top Lead Hostess Resume Skills for 2023

  1. Customer service and guest relations
  2. Greeting and welcoming guests
  3. Reservation management
  4. Seating coordination and table assignment
  5. Knowledge of the restaurant layout and capacity
  6. Handling guest inquiries and requests
  7. Handling guest complaints and concerns
  8. Conflict resolution and problem-solving
  9. Managing the host/hostess team
  10. Training and mentoring new host/hostess staff
  11. Scheduling and shift coordination
  12. Communicating with servers and kitchen staff
  13. Handling special requests and accommodations
  14. Managing the guest waiting list
  15. Organizing and maintaining the reservation book
  16. Handling phone calls and taking reservations
  17. Coordinating with the floor manager and restaurant management
  18. Ensuring a smooth flow of guests in the dining area
  19. Knowledge of restaurant menus and specials
  20. Upselling and promoting restaurant offerings
  21. Handling cash and processing payments
  22. Resolving seating conflicts and managing walk-ins
  23. Adhering to health and safety regulations
  24. Multitasking and managing multiple guest requests
  25. Maintaining a professional appearance and demeanor
  26. Following restaurant service standards
  27. Knowledge of VIP guests and regular patrons
  28. Memorizing guest names and preferences
  29. Ensuring a clean and organized host/hostess station
  30. Monitoring restaurant occupancy and pacing
  31. Coordinating with the kitchen for food preparation times
  32. Collaborating with servers to manage table turnover
  33. Organizing special events or private dining arrangements
  34. Handling coat check services (if applicable)
  35. Knowledge of the reservation and point-of-sale system
  36. Training on COVID-19 safety protocols and practices
  37. Working with the floor manager to manage guest flow during peak hours
  38. Resolving conflicts between guests and staff
  39. Monitoring restaurant cleanliness and ambiance
  40. Implementing seating rotation policies
  41. Handling guest loyalty programs or rewards
  42. Assisting with special guest celebrations (e.g., birthdays, anniversaries)
  43. Communicating with the kitchen on guest dietary preferences or restrictions
  44. Assisting with coordinating large group reservations
  45. Knowledge of local attractions and events for guest recommendations

How Long Should my Lead Hostess Resume be?

Your Lead Hostess resume length should be less than one or two pages maximum. Unless you have more than 25 years of experience, any resume that’s more than two pages would appear to be too long and risk getting rejected.

On an average, for Lead Hostess, we see most resumes have a length of 2. And, that’s why we advise you to keep the resume length appropriate to not get rejected.

Lead Hostess Resume Sample and Template
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