Implementation Consultant Resume Examples and Templates

Clinical Implementation Consultant

• Led remote training sessions for the successful implementation of new products during the Go-live phase, coordinating training schedules and client organization efforts.
• Played a key role as a subject matter expert in integrating EHR applications, particularly Professional EHR.
• Supported clients' smooth transition to the support phase after the Go-live, ensuring their effective usage of the new EHR system.
• Analyzed and effectively resolved or escalated problems faced by the implementation team during the EHR product rollout.
• Spearheaded the implementation of around 38 clinics and medical practices, in addition to overseeing the successful implementation of three hospitals.

Implementation Consultant

• Led the planning, designing, implementation, and testing of both new and existing features in software, ensuring their effectiveness and functionality.
• Managed and maintained a complex multi-million line code solution encompassing more than 85 projects and solutions.
• Configured new tax types to facilitate the department's operational tasks and responsibilities.
• Generated comprehensive testing data and detailed instructions to assist testers in their evaluation and validation processes.
• Maintained open communication with users, providing regular updates on the progress of software development.

Payroll Implementation Consultant

• Led project-based migrations of large clients from older platforms to newer ones.
• Conducted thorough analysis of existing client systems, interface requirements, business processes, and operational needs. Utilized domain expertise and industry best practices to provide consultation during analysis and recommend optimal long-term solution designs.
• Adhered to established standard work, tools, and approaches while implementing client solutions. Remained updated with new approaches, tools, and processes to incorporate them into work promptly.
• Collaborated closely with client project teams to ensure that decisions and approaches were considered across solution work streams. Demonstrated a comprehensive understanding of dependencies and workflow intersections across various components of Human Capital Management (HCM).
• Delivered precise solution configuration following standard work best practices, allowing for interactive modeling and testing to instill confidence in clients.
• Stayed well-informed about business industry trends and best practices, applying this knowledge to client consultation and solution recommendations.

System Implementation Consultant

• Collaborated closely with the Project Manager and clients to design and plan products, ensuring that implementations were aligned with client expectations and business requirements.
• Provided support to clients for MYOB Accounting software and SAP Business One software.
• Acted as a key liaison between clients and programmers, accurately conveying business needs. Participated in system configuration and the implementation of SAP B1 databases based on customer requirements, utilizing technologies such as MS SQL, SAP B1, and Crystal Report.
• Prioritized ensuring a positive and seamless customer experience.
• Designed and developed user documentation for system training purposes.
• Conducted workshops and system walk-throughs to facilitate client onboarding to the implemented software systems.

ERP Implementation Consultant

• Conducting consultations and business process analysis to identify ERP needs.
• Documenting ERP processes and providing regular updates on development progress.
• Performing diagnostic tests to identify and resolve issues, thereby improving ERP performance.
• Staying updated on the latest developments, upgrades, and offerings in the field of ERP.

Senior Implementation Consultant

• Creating and implementing designs for screens, algorithms, and data structures using technologies like T-SQL, XML, and GSAMS (in-house object-oriented language).
• Assessing internal and customer needs, and developing processes to fulfill requirements.
• Developing a generic algorithm to streamline web service integrations effectively.
• Leading and training new team members through project analysis, development, and deployment stages.
• Implementing a more efficient development task management system within the team using Microsoft Planner.

Implementation Consultant

• Identified and addressed client pain points and concerns, suggesting and implementing suitable solutions based on thorough analysis.
• Maintained regular communication with client project team members, discussing priorities, timelines, and addressing issues as they arise.
• Escalated technical problems according to established protocols and followed up consistently with customers and internal teams to expedite issue resolution.
• Assisted in researching and creating documentation materials for user education and training, ensuring technical accuracy and alignment with company's style.
• Collaborated with internal departments to ensure the prompt and accurate delivery and implementation of customer orders.
• Provided client training services through both on-site and online interactions, streamlining the onboarding process for newly implemented systems.

Senior Implementation Consultant

• Collaborated closely with clients to gain a comprehensive understanding of their business, including organizational structure, processes, systems, and information, with the goal of enhancing business profitability.
• Utilized this understanding to generate pertinent and actionable insights, offering strategic and tactical recommendations. Conducted thorough analysis of operational effectiveness and client profitability to inform decision-making.

Functional Implementation Consultant

• Ensured the validation of customer data models in accordance with the specific DBMS used (Snowflake, SQL Server, Oracle), while extracting reference packages.
• Adapted packages to suit each client's environment, employing methods such as direct modification on DataHub screens or creating new scripts using the specific DH language and SQL queries.
• Executed package application and addressed compatibility issues as needed.
• Conducted comprehensive review and analysis of server, scheduler, and client logs, effectively rectifying errors and discrepancies.
• Produced both customer-facing and internal documentation, enhancing transparency and knowledge sharing.
• Actively participated in the organization of internal events, contributing to a positive team and company culture through Team Buildings, Company meetings, sports activities, local parties, and birthday celebrations.