Hotel Manager Resume Examples and Templates

This page provides you with Hotel Manager resume samples to use to create your own resume with our easy-to-use resume builder. Below you'll find our how-to section that will guide you through each section of a Hotel Manager resume.

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Hotel Manager Resume Sample and Template
Hotel Manager Resume Sample and Template
Hotel Manager Resume Sample and Template
Hotel Manager Resume Sample and Template
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What do Hiring Managers look for in a Hotel Manager Resume

  1. Hospitality Expertise: In-depth knowledge of the hospitality industry, including hotel operations, guest services, and industry trends.
  2. Leadership Skills: Strong leadership abilities to manage hotel staff, set service standards, and ensure a positive guest experience.
  3. Customer Service Focus: A commitment to providing exceptional customer service and addressing guest concerns promptly and effectively.
  4. Financial Acumen: Proficiency in managing budgets, revenue, and expenses to ensure the hotel's financial success.
  5. Problem-Solving: The capability to identify and resolve operational challenges, maintain guest satisfaction, and ensure a smooth operation.

How to Write a Hotel Manager Resume?

To write a professional Hotel Manager resume, follow these steps:

  • Select the right Hotel Manager resume template.
  • Write a professional summary at the top explaining your Hotel Manager’s experience and achievements.
  • Follow the STAR method while writing your Hotel Manager resume’s work experience. Show what you were responsible for and what you achieved as a Hotel Manager.
  • List your top Hotel Manager skills in a separate skills section.

How to Write Your Hotel Manager Resume Header?

Write the perfect Hotel Manager resume header by:

  • Adding your full name at the top of the header.
  • Add a photo to your resume if you are applying for jobs outside of the US. For applying to jobs within the US, avoid adding photo to your resume header.
  • Add your current Hotel Management position to the header to show relevance.
  • Add your current city, your phone number and a professional email address.
  • Finally, add a link to your portfolio to the Hotel Manager resume header. If there’s no portfolio link to add, consider adding a link to your LinkedIn profile instead.

Bad Hotel Manager Resume Example - Header Section

Rayna 682 Fifth St. South Plainfield, NJ 07080 Marital Status: Married, email: cooldude2022@gmail.com

Good Hotel Manager Resume Example - Header Section

Rayna Walton, Plainfield, NJ, Phone number: +1-555-555-5555, Link: linkedin/in/johndoe

Make sure to add a professional looking email address while writing your resume header. Let’s assume your name is John Doe - here is a formula you can use to create email addresses:

  • firstnamelastname@email.com - johndoe@email.com
  • firstname.lastname@email.com - john.doe@email.com
  • lastname.firstname@email.com - doe.john@email.com
  • f.lastname@email.com - j.doe@email.com
  • l.firstname@email.com - d.john@email.com
  • firstnamelastname12@email.com - johndoe12@email.com

For a Hotel Manager email, we recommend you either go with a custom domain name (john@johndoe.com) or select a very reputed email provider (Gmail or Outlook).

How to Write a Professional Hotel Manager Resume Summary?

Use this template to write the best Hotel Manager resume summary: Hotel Manager with [number of years] experience of [top 2-3 skills]. Achieved [top achievement]. Expert at [X], [Y] and [Z].

How to Write a Hotel Manager Resume Experience Section?

Here’s how you can write a job winning Hotel Manager resume experience section:

  • Write your Hotel Manager work experience in a reverse chronological order.
  • Use bullets instead of paragraphs to explain your Hotel Manager work experience.
  • While describing your work experience focus on highlighting what you did and the impact you made (you can use numbers to describe your success as a Hotel Manager).
  • Use action verbs in your bullet points.

Assistant Hotel Manager Resume Example

Assistant Hotel Manager

  • Collaborating closely with the Hotel Manager to ensure the day-to-day operations run smoothly.
  • Serving as the main point of contact for all service providers, such as Housekeeping and maintenance, while monitoring stock levels and costs. Overseeing inventories as per guidelines and assisting in the preparation of monthly closings.
  • Ensuring the implementation, execution, and enhancement of AMX quality standards, while adhering to provided guidelines.
  • Holding responsibility for the Front Office team, including recruitment and team member development, in partnership with the Human Resources department.
  • Motivating staff, creating a pleasant and safe work environment, and fostering effective teamwork within the team.
  • Leading regular individual and team meetings, promoting skill and knowledge development through training and on-the-job exchanges.
  • Ensuring that all work equipment is maintained in good condition and that the necessary information is readily available.

Hotel Manager Asisstant Resume Example

Hotel Manager Asisstant

  • Ensure effective task planning and distribution among all employees at your establishment.
  • Conduct regular checks on tasks performed by department heads and all employees, including maintenance, cleanliness, reservations, and customer service.
  • Ensure compliance with reception and cleanliness standards for the establishment's category, as well as adherence to the standards of the affiliated brand, and provide excellent customer management.
  • Actively address reservations identified in periodic reports from the control office, reservations issued by the police headquarters during safety commissions, and any other actions related to compliance.
  • Perform minor repairs when possible; otherwise, arrange for service providers to address maintenance issues.
  • Manage the preparation and execution of various quality controls related to the establishment's operations.
  • Facilitate internal meetings and maintain communication with customers.
  • Lead recruitment efforts, provide training, motivate, supervise, offer guidance, and promote the development of your team.
  • Conduct semi-annual and annual assessment interviews with your direct employees, set objectives, and support them in achieving their professional goals.
  • Oversee the welcoming and integration of new staff members.

Hotel Manager Resume Example

Hotel Manager

  • Collaborated with all Head of Departments to oversee various aspects of hotel management.
  • Managed and provided training to the Front Office Staff, ensuring their competence and professionalism.
  • Ensured the delivery of exceptional and friendly guest services.
  • Implemented standard operating procedures in alignment with brand standards and legal requirements.
  • Enhanced and streamlined communication processes between the Front Office and other hotel departments.
  • Strategically adjusted room rates to optimize revenue per available room and implemented effective upselling programs.
  • Addressed maintenance issues, staff shortages, equipment needs, and oversaw renovation projects.
  • Maintained 24-hour availability for on-call support to address urgent problems and emergencies.
  • Took overall responsibility for managing the hotel's operations, ensuring its smooth and efficient functioning.

Hotel Manager Resume Example

Hotel Manager

  • Overseeing all aspects of hotel operations, including sales and marketing.
  • Implemented a balanced scorecard approach to long-term strategic planning.
  • Provided strategic and operational support and mentoring to Heads of Departments (HODs).
  • Successfully promoted two internal staff members to HOD positions.
  • Fostered a culture of customer service excellence among hotel staff, leading to improved customer satisfaction scores.

Hotel Manager Assistant Resume Example

Hotel Manager Assistant

  • Developed and retained expertise in customer service.
  • Acquired reservation management skills.
  • Enhanced my understanding of sales techniques and marketing strategies.
  • Developed creative problem-solving abilities.
  • Assisted the general manager during periods of increased autonomy and accountability.
  • Improved my oral and written communication skills through interactions with clients and guests.
  • Gained experience in report writing, including detailed descriptions for the HR department.

Assistant Hotel Manager Resume Example

Assistant Hotel Manager

  • Assisted the hotel manager in overseeing daily operations.
  • Engaged with customers to resolve issues and address concerns using lean management techniques.
  • Developed an understanding of regulatory and industry standards related to construction and safety.

Hotel Manager Resume Example

Hotel Manager

  • Recruited, trained, and supervised staff members.
  • Managed budgets and financial records.
  • Planned maintenance work, events, and room bookings.
  • Addressed customer complaints and queries.
  • Promoted and marketed the business.
  • Ensured compliance with health and safety legislation and licensing laws.

Hotel Manager Resume Example

Hotel Manager

  • Managed procurement activities, including buying, supplier management, and price negotiations.
  • Monitored safety and regulatory compliance.
  • Planned and supervised employees.
  • Developed relationships with regular customers to promote top customer service standards.

Hotel Manager Resume Example

Hotel Manager

  • Set up hotel operations, including staff training, procurement, and room inspection. Coordinated with contractors and suppliers to meet the opening date.
  • Successfully completed Critical Path items for all departments.
  • Responsible for maximizing revenues and achieving budgeted EBITDA.
  • Prepared property budget and forecasts.
  • Set goals, conducted competitive surveys, managed reservations, and compiled reports.
  • Conducted coaching and counseling sessions, performance evaluations, and prepared documentation for performance improvement plans and disciplinary actions.
  • Prioritized guest satisfaction and ensured hotel and guest safety and security.
  • Implemented preventive maintenance, risk management, and crisis management protocols.

Pool and Hotel Manager Resume Example

Pool and Hotel Manager

  • Managed room bookings and reservations through various channels, including booking.com and phone calls.
  • Worked with documents related to guest reservations and payments.
  • Registered individuals and groups interested in swimming training or aqua fitness.
  • Conducted cleanliness checks of rooms to ensure they met quality standards.
  • Provided information to guests regarding available services and pricing.

Top Hotel Manager Resume Skills for 2023

  1. Hotel Operations Management
  2. Guest Services Management
  3. Revenue Management
  4. Staff Supervision and Training
  5. Hospitality Industry Knowledge
  6. Customer Service Excellence
  7. Budgeting and Financial Management
  8. Reservation Systems (e.g., PMS)
  9. Room Inventory Management
  10. Housekeeping and Maintenance Coordination
  11. Front Desk Operations
  12. Food and Beverage Management
  13. Event and Banquet Planning
  14. Inventory Control
  15. Sales and Marketing Strategies
  16. Online Reputation Management
  17. Quality Assurance and Standards Compliance
  18. Hospitality Software (e.g., CRS, RMS)
  19. Contract Negotiation and Vendor Management
  20. Employee Scheduling
  21. Staff Recruitment and Retention
  22. Guest Relations and Problem Resolution
  23. Health and Safety Compliance
  24. Facility Maintenance and Upkeep
  25. Pricing and Rate Strategies
  26. Concierge Services
  27. Employee Training and Development
  28. Marketing Campaigns and Promotions
  29. Social Media and Online Presence
  30. Customer Feedback Analysis
  31. Revenue Forecasting
  32. Performance Metrics and KPIs
  33. Energy Efficiency Initiatives
  34. Property Inspections
  35. Staff Motivation and Recognition
  36. Crisis Management and Response
  37. Event Coordination and Planning
  38. Food Safety and Hygiene
  39. Sustainable Practices
  40. Menu Development and Pricing
  41. Multilingual Communication
  42. Hotel Security Protocols
  43. Market Research and Competitor Analysis
  44. Public Relations
  45. Customer Loyalty Programs
  46. Restaurant and Bar Operations
  47. Property Renovation and Refurbishment
  48. Accessibility Compliance
  49. Customer Surveys and Feedback
  50. Cultural Competence

How Long Should my Hotel Manager Resume be?

Your Hotel Manager resume length should be less than one or two pages maximum. Unless you have more than 25 years of experience, any resume that’s more than two pages would appear to be too long and risk getting rejected.

On an average, for Hotel Manager, we see most resumes have a length of 2. And, that’s why we advise you to keep the resume length appropriate to not get rejected.

Hotel Manager Resume Sample and Template
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