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What do Hiring Managers look for in a Dining Room Manager Resume
- Leadership Skills: Ability to lead and motivate dining room staff, delegate tasks, and ensure smooth operations.
- Customer Service Excellence: Providing exceptional customer service, addressing diners' needs, and ensuring a positive dining experience.
- Organizational Skills: Capacity to manage reservations, seating arrangements, and dining room logistics efficiently.
- Communication Skills: Clear and effective communication with staff, kitchen personnel, and customers to convey information and address concerns.
- Problem-Solving Ability: Aptitude to resolve issues and challenges in the dining room promptly and effectively, ensuring customer satisfaction and operational efficiency.
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How to Write a Dining Room Manager Resume?
To write a professional Dining Room Manager resume, follow these steps:
- Select the right Dining Room Manager resume template.
- Write a professional summary at the top explaining your Dining Room Manager’s experience and achievements.
- Follow the STAR method while writing your Dining Room Manager resume’s work experience. Show what you were responsible for and what you achieved as a Dining Room Manager.
- List your top Dining Room Manager skills in a separate skills section.
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Write the perfect Dining Room Manager resume header by:
- Adding your full name at the top of the header.
- Add a photo to your resume if you are applying for jobs outside of the US. For applying to jobs within the US, avoid adding photo to your resume header.
- Add your current Dining Room Manager or your related position to the header to show relevance.
- Add your current city, your phone number and a professional email address.
- Finally, add a link to your portfolio to the Dining Room Manager resume header. If there’s no portfolio link to add, consider adding a link to your LinkedIn profile instead.
Deon 308 E. Homewood Lane Westford, MA 01886 Marital Status: Married, email: cooldude2022@gmail.com
Deon Nguyen, Westford, MA, Phone number: +1-555-555-5555, Link: linkedin/in/johndoe
Make sure to add a professional looking email address while writing your resume header. Let’s assume your name is John Doe - here is a formula you can use to create email addresses:
- firstnamelastname@email.com - johndoe@email.com
- firstname.lastname@email.com - john.doe@email.com
- lastname.firstname@email.com - doe.john@email.com
- f.lastname@email.com - j.doe@email.com
- l.firstname@email.com - d.john@email.com
- firstnamelastname12@email.com - johndoe12@email.com
For a Dining Room Manager email, we recommend you either go with a custom domain name (john@johndoe.com) or select a very reputed email provider (Gmail or Outlook).
How to Write a Professional Dining Room Manager Resume Summary?
Use this template to write the best Dining Room Manager resume summary:
Dining Room Manager with [number of years] experience of [top 2-3 skills]. Achieved [top achievement]. Expert at [X], [Y] and [Z].
How to Write a Dining Room Manager Resume Experience Section?
Here’s how you can write a job winning Dining Room Manager resume experience section:
- Write your Dining Room Manager work experience in a reverse chronological order.
- Use bullets instead of paragraphs to explain your Dining Room Manager work experience.
- While describing your work experience focus on highlighting what you did and the impact you made (you can use numbers to describe your success as a Dining Room Manager).
- Use action verbs in your bullet points.
Dining Room Manager Resume Example
Dining Room Manager
- Situation: Managed a dining room at a high-end restaurant that seats 200+ guests, facing challenges with service speed and staff turnover.
- Task: Improve service efficiency and reduce staff turnover rates.
- Action: Implemented a new staff training program focused on service excellence and team collaboration. Redesigned the dining layout for better flow and introduced a digital reservation and table management system to improve seating efficiency.
- Result: Increased guest satisfaction ratings by 25%, reduced staff turnover by 40%, and improved table turnover rate by 15%.
Top Dining Room Manager Resume Skills for 2023
- Restaurant operations management
- Dining room layout and design optimization
- Reservation management system operation
- Table management and seating arrangements
- Guest service excellence standards
- Staff scheduling and shift management
- Team leadership and supervision
- Training and development of dining room staff
- Performance management and evaluation
- Conflict resolution skills
- Communication skills with guests and staff
- Upselling and suggestive selling techniques
- Menu knowledge and description proficiency
- Food and beverage pairing recommendations
- Wine service techniques
- Beverage service standards
- Bar management (if applicable)
- Point of sale (POS) system operation
- Cash handling and reconciliation
- Inventory management of dining room supplies
- Beverage inventory management
- Cost control and budget management
- Compliance with food safety regulations
- Health and safety standards enforcement
- Sanitation and cleanliness standards
- Dining room set-up and breakdown procedures
- Attention to detail in dining room presentation
- Ability to handle guest complaints and feedback
- Ability to handle high-stress situations
- Conflict resolution skills
- Time management for efficient dining room operations
- Adaptability to changing guest demands
- Knowledge of dietary restrictions and food allergies
- Customer relationship management
- Continuous improvement of dining room operations
- Menu engineering and pricing strategies
- Social media and online review management
- Event planning and coordination
- Collaboration with kitchen staff for efficient service
- Vendor relations and procurement
- Wine list management and curation
- Staff morale and team-building initiatives
- Crisis management skills
- Technology proficiency for restaurant management software
- Environmental sustainability initiatives awareness
- Local food sourcing and sustainability practices
- Staff motivation and performance incentives
- Regulatory compliance management
How Long Should my Dining Room Manager Resume be?
Your Dining Room Manager resume length should be less than one or two pages maximum. Unless you have more than 25 years of experience, any resume that’s more than two pages would appear to be too long and risk getting rejected.
On an average, for Dining Room Manager, we see most resumes have a length of 2. And, that’s why we advise you to keep the resume length appropriate to not get rejected.
Specific Metrics/KPIs for a Dining Room Manager Resume
In a dining room manager role, it's crucial to demonstrate your ability to drive revenue and guest satisfaction. Here are some key metrics and KPIs you might want to include in your resume:
- Average daily covers (ADC)
- Table turnover rate
- Average check size (ACS)
- Food cost percentage
- Beverage cost percentage
- Server productivity rate
- Guest satisfaction scores (e.g., Net Promoter Score, TripAdvisor ratings)
- Staff retention rate
Certifications for a Dining Room Manager Resume
Certifications can set you apart from other candidates in the dining room management field. Highlight any relevant certifications you have obtained:
- ServSafe Manager Certification
- National Restaurant Association Educational Foundation (NRAEF) ProStart Instructor Certification
- HACCP (Hazard Analysis and Critical Control Points) Certification
- American Culinary Federation (ACF) certification
- Hospitality Sales & Marketing Association International (HSMAI) Certified Hotel Sales Professional (CHSP) or Certified Revenue Management Executive (CRME)
Demonstrate your proficiency in using industry-specific tools and platforms that help streamline operations, increase revenue, and improve guest experiences:
- Restaurant management software (e.g., Toast, Upserve, Square for Restaurants)
- Point of Sale (POS) systems (e.g., Micros, Aloha, Clover)
- Online reservation platforms (e.g., OpenTable, Reservio, and Google My Business)
- Hospitality management software (e.g., Prodigy, Opera, and Agilysys)
- Social media management tools (e.g., Hootsuite, Sprout Social, and Buffer)
Methodologies and Frameworks for a Dining Room Manager Resume
Highlight any specific methodologies or frameworks you have used to drive success in your dining room manager roles:
- Revenue management methodologies (e.g., dynamic pricing, yield management)
- Service quality frameworks (e.g., the EAT principle – Expectations, Anticipation, Treatment)
- Lean Six Sigma methodology for improving operational efficiency and reducing waste
- Restaurant design principles (e.g., Feng Shui, BOH/FOH layout optimization)
- Data-driven decision making using analytical tools like Tableau, Excel, or Google Analytics
A well-structured and visually appealing resume can help you stand out in the competitive dining room manager job market. Consider these factors when choosing a resume format that best suits your career goals:
- Functional resume format: Focuses on skills, rather than work experience, which is ideal if you have little professional experience but strong relevant skills.
- Chronological resume format: Emphasizes work experience in reverse chronological order, highlighting your growth and progression as a dining room manager over time.
- Combination (hybrid) resume format: A mix of both functional and chronological formats, allowing you to showcase both your relevant skills and professional experience effectively.