Desk Assistant Resume Examples and Templates

What do Hiring Managers look for in a Desk Assistant Resume

1. Customer Service: Excellent customer service and interpersonal skills for assisting guests or clients.
2. Communication Skills: Effective communication abilities to answer inquiries and provide information.
3. Organizational Skills: Strong organizational abilities to manage appointments, reservations, or administrative tasks.
4. Problem-Solving Abilities: Proficiency in identifying and resolving issues or challenges at the front desk.
5. Attention to Detail: Strong focus on maintaining accurate records and ensuring a well-organized reception area.

How to Write a Desk Assistant Resume?

To write a professional Desk Assistant resume, follow these steps:

• Select the right Desk Assistant resume template.
• Write a professional summary at the top explaining your Desk Assistant’s experience and achievements.
• Follow the STAR method while writing your Desk Assistant resume’s work experience. Show what you were responsible for and what you achieved as a Desk Assistant.
• List your top Desk Assistant skills in a separate skills section.

How to Write Your Desk Assistant Resume Header?

Write the perfect Desk Assistant resume header by:

• Adding your full name at the top of the header.
• Add a photo to your resume if you are applying for jobs outside of the US. For applying to jobs within the US, avoid adding photo to your resume header.
• Add your current Desk Assistant position to the header to show relevance.
• Add your current city, your phone number and a professional email address.
• Finally, add a link to your portfolio to the Desk Assistant resume header. If there’s no portfolio link to add, consider adding a link to your LinkedIn profile instead.

Bad Desk Assistant Resume Example - Header Section

Valentin 35 Marshall Drive Chardon, OH 44024 Marital Status: Married, email: cooldude2022@gmail.com

Good Desk Assistant Resume Example - Header Section

Valentin Ross, Chardon, OH, Phone number: +1-555-555-5555, Link: linkedin/in/johndoe

Make sure to add a professional looking email address while writing your resume header. Let’s assume your name is John Doe - here is a formula you can use to create email addresses:

• firstnamelastname@email.com - johndoe@email.com
• firstname.lastname@email.com - john.doe@email.com
• lastname.firstname@email.com - doe.john@email.com
• f.lastname@email.com - j.doe@email.com
• l.firstname@email.com - d.john@email.com
• firstnamelastname12@email.com - johndoe12@email.com

For a Desk Assistant email, we recommend you either go with a custom domain name (john@johndoe.com) or select a very reputed email provider (Gmail or Outlook).

How to Write a Professional Desk Assistant Resume Summary?

Use this template to write the best Desk Assistant resume summary: Desk Assistant with [number of years] experience of [top 2-3 skills]. Achieved [top achievement]. Expert at [X], [Y] and [Z].

How to Write a Desk Assistant Resume Experience Section?

Here’s how you can write a job winning Desk Assistant resume experience section:

• Write your Desk Assistant work experience in a reverse chronological order.
• Use bullets instead of paragraphs to explain your Desk Assistant work experience.
• While describing your work experience focus on highlighting what you did and the impact you made (you can use numbers to describe your success as a Desk Assistant).
• Use action verbs in your bullet points.

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Top Desk Assistant Resume Skills for 2023

1. Customer service
2. Front desk operations
3. Receptionist duties
4. Telephone etiquette
5. Appointment scheduling
6. Visitor greeting and assistance
7. Guest check-in/check-out
8. Data entry
9. Record keeping
10. Office equipment operation (e.g., photocopiers, printers)
11. Mail and package handling
12. Filing and document management
13. Email communication
14. Calendar management
15. Reservation management
16. Inventory management
17. Office supplies ordering
18. Meeting room scheduling
19. Security procedures
20. Visitor access control
21. Key management
22. Emergency response procedures
23. Multitasking
24. Time management
25. Professional communication
26. Conflict resolution
27. Problem-solving
28. Adaptability
29. Organization skills
30. Computer proficiency
31. Microsoft Office (Word, Excel, Outlook)
32. Typing skills
33. Data confidentiality
34. Office software (e.g., Google Workspace)
35. Cash handling (if applicable)
36. Financial transactions processing (if applicable)
37. Facilities management coordination
38. Building access management
39. Security badge issuance
40. Visitor badge issuance
41. Knowledge of company policies and procedures
42. Reception area cleanliness
43. Office ergonomics
44. Lost and found procedures
45. Guest services
46. Information desk support
47. Escalation procedures
48. Health and safety protocols
49. Customer inquiries handling
50. Interdepartmental communication

How Long Should my Desk Assistant Resume be?

Your Desk Assistant resume length should be less than one or two pages maximum. Unless you have more than 25 years of experience, any resume that’s more than two pages would appear to be too long and risk getting rejected.

On an average, for Desk Assistant, we see most resumes have a length of 2. And, that’s why we advise you to keep the resume length appropriate to not get rejected.