Business Office Manager Resume Examples and Templates

Business Office Manager

• Effectively scheduled meetings for the CEO, ensuring efficient use of time and coordination with relevant stakeholders.
• Managed internal operational processes, ensuring smooth workflow and adherence to established procedures.
• Implemented strategies to maximize cash flow by optimizing billing and collection processes, minimizing outstanding balances, and improving payment turnaround time.
• Oversaw office inventory activities, including ordering and requisitions, stock management, and receiving shipments, to ensure availability of necessary supplies and materials.
• Utilized the company's accounting systems to review financial reports, analyze data, and prepare assessments for decision-making and financial planning.
• Maintained accurate and up-to-date records of financial transactions and activities.
• Collaborated with internal teams to streamline processes and improve operational efficiency.
• Ensured compliance with relevant policies, regulations, and accounting standards.
• Provided support and assistance to the CEO and other team members as needed.

Business Office Manager

• Managed the application and maintenance process for Medicaid eligibility, ensuring compliance with regulations and timely submission of required documentation.
• Handled Accounts Payable and Accounts Receivable functions, including processing invoices, issuing payments, and reconciling accounts.
• Managed resident trust fund accounts, maintaining accurate records and issuing receipts for deposits and withdrawals.
• Prepared and wrote checks for various expenses and payments.
• Completed errands such as bank runs to deposit funds and handle financial transactions.
• Managed consolidated billing processes, ensuring accurate and timely invoicing to third-party payers.
• Made facility deposits, recording and reconciling financial transactions.
• Maintained daily census records using DCAR (Daily Census Admission and Release) system.
• Prepared and submitted E 450B forms, documenting patient information and services provided.
• Mailed care plan meetings and newsletters to resident families, facilitating communication and engagement.
• Utilized office equipment such as fax machines, copiers, and printers for document management and communication needs.
• Operated a multi-line switchboard phone system, handling incoming calls, transferring calls, and providing information to callers.

Business Office Manager

• Wrote professional business correspondence to maintain strong line of communications.
• Elevated customer satisfaction ratings by resolving client and case issues effectively.
• Entered invoice data into company database and updated details, including customer contacts and delivery dates to keep information current.
• Gathered weekly worklist from employees and sat down together to determine that weeks paycheck.
• Wrote all employees checks and filed copies into company records.
• Handled scheduling and managed timely and effective allocation of resources and calendars.
• Oversaw day-to-day office operations, including receiving and organizing correspondence, answering
• and forwarding calls and creating business letters and records.
• Maintained impeccable office organization to support efficiency, professionalism and performance objectives.

Assistant Business Office Manager

• Efficiently managed patient registration. Responsible for handling & answering multiple phone lines, appointment booking, payment processing / copays, referrals, lab ordering, & insurance verification.
• Establishing professional relationship between Doctors and their team members.
• Collaborated with Business Office Manager in HR functions- recruitment, conducting new-hire orientations, onboarding, employee talent management, payroll, benefits, compensation,

Business Office Manager

• Processed daily bank reports, reconciling financial transactions and ensuring accuracy.
• Managed Accounts Receivable and collections processes, following up on outstanding payments and maintaining accurate records.
• Handled Accounts Payable responsibilities, processing invoices, issuing payments, and maintaining vendor records.
• Reviewed practitioner credentials, verifying current licensure and ensuring compliance with regulatory requirements.
• Maintained HR files, including certifications and licensing documentation for staff members.
• Monitored and maintained office productivity goals, tracking performance metrics and identifying areas for improvement.
• Provided managerial oversight for registration and scheduling processes, ensuring accurate collection of patient demographics and insurance information.
• Assisted the administrator with financial controls and reporting, supporting the management of the center's financial operations.
• Supported the administrator in maintaining building and equipment compliance with local, state, and federal regulations, implementing safeguards and coordinating maintenance activities.

Business Office Manager

• Oversee firm hiring, payroll, and budget, and make budget reports to owners.
• Provide support services to keep projects moving.
• Assign cases, making sure work is distributed evenly among team members.
• Manage the daily operations of a ACME, solving administrative problems and addressing human resources issues.
• Create and manage marketing, branding efforts

Business Office Manager

• Conducted recruiting activities to attract and hire qualified candidates, including screening resumes, conducting interviews, and coordinating background checks.
• Oversaw the onboarding process for new hires, ensuring all necessary paperwork and training were completed.
• Conducted employee performance reviews and addressed any performance issues or concerns.
• Ensured compliance with relevant employment laws and regulations, including maintaining personnel records and adhering to privacy guidelines.
• Managed timecards and payroll processing, ensuring accurate and timely payment of employees.
• Created and implemented new HR policies and procedures to promote employee engagement, productivity, and compliance.
• Maintained company HR policies and updated them as needed to reflect changes in regulations or business needs.