Operations manager who possesses strong team skills with sound people, process, project and financial management skills with a track record of managing change and transformation in private, government and non-governmental sectors.
Creative thinking in problem solving & strategic planning to deliver results and develop relationships.
A people-first quick learner and problem solver with an inner drive to create value realized through significant experience across corporate, startup, mentoring and freelance training projects.
I am an experienced IT Operations Manager program, project and delivery manager, with a strong background in Enterprise Applications, Cybersecurity programs and open technologies in industries like Retail, Telecom, Financial Services and Government.
Diversified background in operations; known for creative problem solving, cross-functional teams, and a bottom-line orientation.
A dynamic Operations Management professional with solid experience in customer services, general management, and administration. Adaptable to take multiple responsibilities from business operation to profitability.
Leading IT Security Products and Services, Training and Consultancy work for a few years and later moved to Project Management and Operations role in the Banking Industry.
Operations management professional with a proven record of success improving customer satisfaction and maximizing the efficiency and effectiveness of multiple teams in a fast-paced, high stress, metrics-driven environment. Adept at the tactical operations and strategic planning aspects of leading a business unit. Responsibilities have included staffing, budgeting, coaching, project management, and providing excellent client satisfaction. Delivered results through cross-functional collaboration, communication and creating effective feedback loops with all necessary stakeholders.
Experienced operations management professional with a focus on, agile program management, predictive data analytics, workflow design, business systems, implementation, IT project management, healthcare technology, facilitation, CRM, organizational development, integration, strategic planning, compliance and governance, operations, change management, process improvement, and enterprise transformation.