Sales Associate CV Examples & Templates

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Sales Associate CV Example and Template
Senior Sales Associate CV Example and Template
Sales Associate CV Example and Template
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Sales Associate

Summary

Adept at working efficiently to achieve organizational goals in both group and independent environments. An articulate, competent, and confident sales professional, who has an in-depth understanding of business development principles. Personable with a client-focused demeanor. Can build rapport and create lasting relationships through a commitment to high-level customer service.

WORK EXPERIENCE

Sales Associate

Chevrolet

2018-07 - Present

  • Meet with potential buyers, face to face, over the phone, and via email.
  • Assess and qualify customer needs to provide the right vehicle.
  • Collaborate with internal/external organizations and corporate branches to ensure on-time delivery.
  • Clean vehicles and perform light mechanical upkeep.
  • Follow-up to ensure the highest CSI (Customer Satisfaction) score.
  • Originate relationship with a customer who had provided exclusivity to a competitor and has grown monthly sales to an average of $31K over the past three (3) months.
  • Write and deliver high-impact sales presentations, addressing questions and negotiating terms and conditions.
  • Process cash and credit transactions through the cash register, ensuring accuracy in accounting processes.

Sales Associate

Chrysler

2014-02 - 2018-06

  • Ensured compliance with state auto licensing rules and regulations including titling of vehicles.
  • Worked an average of 150 leads per month and, at times, solely operated Department carrying 700 Leads in one month.
  • Called consumers from generated automotive sales leads.
  • Analyzed monthly documents and reports including bills, contracts, and client records, guaranteeing that contractual obligations were fulfilled.
  • Processed large sums of cash and credit transactions.
  • Maintained high lead-to-sale and closing-conversion ratios with an average of 45% appointments set from leads, 65% show ratio, and 45%-55% sales from the show.
  • Resolved all client disputes, often troubleshooting problems before escalation.
  • Suggested selling by introducing customers to service department advisors.

Sales Associate & Customer Service Representative

Dodge

2007-09 - 2014-01

  • Addressed customer questions and provided information on store policies.
  • Achieved and maintained individual and team sales/performance targets.
  • Reviewed operational records and reports to project sales and determine profitability.
  • Organized merchandise in the store, allowing items to be easily located and ensuring the store was aesthetically appealing.
  • Effectively identified customer concerns and referred unresolved customer grievances to respective department/s for further investigation.
  • Interfaced with internal teams to formulate strategies to optimize outbound calls and drive sales.
  • Delivered superior customer service.
  • Maintained a consistent track record of sales success from strong closing skills.
  • Maintained effective working relationships with customers and internal departments.

EDUCATION

B.Sc

Stanford University

2004 - 2007

Associate of Arts (A.A.)

Virginia Commonwealth University

2002 - 2004

Skills

  • Strategic sales
  • Sales techniques
  • Creative problem solving
  • Collaborating in a team-oriented environment
  • MS Office (Word, Excel, Access, PowerPoint)
Sales Associate CV Example and Template
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