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Our customer service cv examples will help you create the perfect customer service CV for your next job application.
Customer service is a great career starting point that teaches you valuable skills. But before you start your career, you need a CV that stands out. This page is full of customer service CV examples, along with the correct curriculum vitae format to use for your application.
Customer service positions are competitive - typically companies receive many applications for open jobs. For that reason, it is essential to have a high quality cv or CV that stand out from the others.
The objective of a customer service cv is to give the employer a look at your qualities as a potential representive of their brand. You should be trying to emphasis how you will help the employer increase customer satisfaction and sell more goods and services.
Customer service CV skills that are essential to getting the job include:
Make sure you include these skills on your cv with examples of why you are proficient in each area.
Every CV should include an achievements section. The customer service cv achievements section should list any awards you received for outstanding customer service.
These could include awards such as "employee of the month" or "customer service agent of the year". Sometimes it may be benefical to put any specific certifications in this section as well such as "completed professional sales training" or "completed on the job training course x".
There are many different customer service positions available. Some of these are customer service advisors, customer service assistants, customer service agents, customer service administrators, customer service cashiers, customer service clerks, customer service consultants, customer service representives and customer service managers.
Make sure you customize your CV for your specific role as the skills and capabilities for each position vary widely. We have hand picked our best examples below but if you need more samples then check out our CV examples.
A customer service resume is written in “reverse chronological order.” This means that your most recent work experiences are at the top of the resume, and move downwards. Customer service resumes don’t need to be extremely fancy - but should be well formatted. Many people submit very basic resumes to customer service positions, meaning that a well-formatted resume will stand out.
To list customer service skills on a CV follow these steps:
To write a great personal statement for a customer service CV try to focus on highlighting how you helped increase customer satisfaction and reduced churn through customer service.