Server/hostess Resume Samples

What Do Hiring Managers Look for in a Server Hostess Resume

• Provided exceptional customer service to guests, including taking food and beverage orders, making recommendations, and addressing any questions or concerns with professionalism and courtesy.
• Demonstrated expertise in handling cash transactions, processing payments accurately and efficiently, and balancing cash drawers at the end of each shift.
• Successfully managed multiple tables simultaneously while maintaining a friendly and welcoming atmosphere for guests.
• Utilized problem-solving skills to resolve any issues that arose during shifts, such as customer complaints or technical difficulties with point-of-sale systems.
• Consistently met performance standards for food and beverage sales, including achieving targets for revenue generation and customer satisfaction.
• Collaborated effectively with other servers, bartenders, and kitchen staff to ensure smooth operations and provide a seamless dining experience for guests.

How to Write a Server Hostess Resume?

To write a professional Server Hostess resume, follow these steps:

• Select the right Server Hostess resume template.
• Write a professional summary at the top explaining your Server Hostess’s experience and achievements.
• Follow the STAR method while writing your Server Hostess resume’s work experience. Show what you were responsible for and what you achieved as a Server Hostess.
• List your top Server Hostess skills in a separate skills section.

How to Write Your Server Hostess Resume Header?

Write the perfect Server Hostess resume header by:

• Adding your full name at the top of the header.
• Add a photo to your resume if you are applying for jobs outside of the US. For applying to jobs within the US, avoid adding a photo to your resume header.
• Add your current Server Hostess related role to the header to show relevance.
• Add your current city, your phone number, and a professional email address.
• Finally, add a link to your portfolio to the Server Hostess resume header. If there’s no portfolio link to add, consider adding a link to your LinkedIn profile instead.

Bad Server Hostess Resume Example - Header Section

Charlotte 12 Elm Street, Marital Status: Married, email: cooldude2022@gmail.com

Good Server Hostess Resume Example - Header Section

Charlotte Gonzalez, Los Angeles, CA, Phone number: +1-555-111-1111, Link: linkedin/in/john.brown

Make sure to add a professional looking email address while writing your resume header. Let’s assume your name is John Doe - here is a formula you can use to create email addresses:

• firstnamelastname@email.com - johndoe@email.com
• firstname.lastname@email.com - john.doe@email.com
• lastname.firstname@email.com - doe.john@email.com
• f.lastname@email.com - j.doe@email.com
• l.firstname@email.com - d.john@email.com
• firstnamelastname12@email.com - johndoe12@email.com

For a Server Hostess email, we recommend you either go with a custom domain name (john@johndoe.com) or select a very reputed email provider (Gmail or Outlook).

How to Write a Professional Server Hostess Resume Summary?

Use this template to write the best Server Hostess resume summary:

Server Hostess with [number of years] experience of [top 2-3 skills]. Achieved [top achievement]. Expert at [X], [Y], and [Z].

Example 1: Server Hostess with 3 years of experience in customer service and food preparation. Achieved a 95% customer satisfaction rate and increased sales by 20%. Expert at handling cash transactions, taking food orders, and providing exceptional customer service.

Example 2: Server Hostess with 4 years of experience in the hospitality industry. Demonstrated expertise in managing tables, taking orders, and ensuring prompt delivery of food and drinks. Achieved a 90% rating on TripAdvisor and consistently received positive feedback from customers.

Example 3: Server Hostess with 5 years of experience in a high-end restaurant. Exhibited exceptional skills in creating customized menus, handling special requests, and providing personalized service to guests. Achieved a 98% customer retention rate and consistently received positive feedback from customers.

Example 4: Server Hostess with 2 years of experience in a busy restaurant chain. Demonstrated expertise in managing multiple tables, taking orders, and ensuring efficient delivery of food and drinks. Achieved a 95% increase in customer satisfaction ratings and consistently received positive feedback from customers.

Example 5: Server Hostess with 4 years of experience in a luxury resort. Exhibited exceptional skills in providing personalized service to guests, managing reservations, and ensuring exceptional dining experiences. Achieved a 90% customer satisfaction rate and consistently received positive feedback from customers.

How to Write a Server Hostess Resume Experience Section?

Here’s how you can write a job-winning Server Hostess resume experience section:

• Write your Server Hostess work experience in reverse chronological order.
• Use bullets instead of paragraphs to explain your Server Hostess work experience.
• While describing your work experience, focus on highlighting what you did and the impact you made (you can use numbers to describe your success as a Server Hostess).
• Use action verbs in your bullet points.

Server Hostess Resume Example

• Greeted and seated over 500 customers per shift, ensuring prompt and friendly service. (Measurable)
• Maintained a clean and organized workstation, adhering to company standards for food safety and sanitation. (Measurable)
• Resolved customer complaints in a timely and professional manner, resulting in increased customer satisfaction ratings. (Measurable)
• Demonstrated proficiency in using point-of-sale system, reducing wait times by 20% and increasing efficiency. (Measurable)
• Collaborated with team members to achieve sales goals, resulting in a 15% increase in revenue. (Measurable)
• Provided exceptional customer service, receiving positive feedback from customers and management. (Descriptive)
• Maintained a thorough knowledge of menu items, including ingredients, preparation methods, and allergen warnings. (Measurable)
• Exceeded sales targets by 10% through effective upselling and cross-selling techniques. (Measurable)
• Assisted in training new staff members, ensuring a smooth onboarding process and reducing the workload of more experienced team members. (Descriptive)
• Demonstrated strong time management skills, balancing multiple tables and orders simultaneously while maintaining high levels of customer satisfaction. (Measurable)
• Developed and implemented a new system for managing reservations, resulting in a 25% reduction in no-shows and cancellations. (Descriptive)

Server Hostess Resume Example

• Greeted and seated over 500 guests per shift, ensuring prompt and attentive service. (Measured by guest feedback forms and direct manager assessment)
• Maintained a clean and organized workstation, adhering to company standards for sanitation and safety. (Observed and evaluated by supervisors)
• Resolved customer complaints in a timely and professional manner, resulting in increased customer satisfaction scores. (Measured by guest feedback forms and direct manager assessment)
• Collaborated with fellow servers and kitchen staff to ensure efficient service and minimal wait times for guests. (Evaluated by supervisors and peers)
• Consistently achieved sales targets set by management, exceeding goals in multiple shifts. (Measured by sales data and direct manager assessment)
• Demonstrated exceptional communication skills, effectively conveying menu recommendations and addressing guests' dietary restrictions. (Evaluated by supervisors and guests)

Server Hostess Resume Example

• Greeted and seated over 100 guests per shift, ensuring prompt and efficient service
• Increased table turnover by 25% through streamlined seating process
• Maintained high levels of customer satisfaction through personalized service
• Managed multiple tables simultaneously, prioritizing needs and requests of each party
• Reduced wait time for parties by an average of 10 minutes through effective resource allocation
• Demonstrated strong communication and problem-solving skills in resolving customer complaints
• Assisted in the preparation and presentation of food and beverages, ensuring high-quality products and consistent delivery
• Increased sales of signature cocktails by 15% through creative marketing and upselling techniques
• Maintained cleanliness and organization of food and beverage stations throughout shift
• Handled cash handling and transactions with accuracy and efficiency, ensuring smooth operation of financial operations
• Reduced errors in sales reporting by 20% through thorough training and attention to detail
• Consistently met or exceeded daily sales targets through effective inventory management and customer engagement
• Collaborated with team members to create a positive and welcoming work environment, fostering a culture of teamwork and camaraderie
• Increased employee morale by 25% through regular team-building activities and open communication channels
• Provided constructive feedback and support to enhance performance of peers and colleagues
• Demonstrated adaptability and flexibility in response to changing workload, shifts, or unexpected events
• Successfully adapted to new menu launches and promotions, resulting in increased sales and customer satisfaction
• Managed last-minute schedule changes with minimal disruption to service, ensuring consistent delivery of high-quality experience to customers.

Server Hostess Resume Example

• Greeted and seated over 100 customers per shift, ensuring a warm and welcoming environment for all patrons. (Measurable achievement)
• Maintained a clean and organized workstation, adhering to strict food safety standards and company protocols. (Responsibility)
• Provided exceptional customer service, addressing concerns and questions in a timely and professional manner. (Measurable achievement)
• Collaborated with other team members to ensure efficient and effective table management, resulting in increased guest satisfaction and sales revenue. (Collaboration)
• Demonstrated proficiency in point-of-sale systems, accurately processing transactions and handling cash, credit card, and mobile payments. (Technical skill)
• Consistently exceeded company standards for food and beverage knowledge, utilizing product expertise to make recommendations and upsell menu items. (Measurable achievement)

Server Hostess Resume Example

• Greeted and acknowledged over 100 guests per shift, providing exceptional customer service and ensuring all visitors felt welcome and valued.
• Maintained a clean and organized work area, adhering to company standards for food safety and sanitation.
• Demonstrated expertise in navigating and operating point-of-sale systems, processing transactions with accuracy and efficiency.
• Resolved customer complaints and issues in a timely and professional manner, exceeding customer expectations.
• Collaborated effectively with kitchen staff to ensure prompt delivery of food and drink orders.
• Consistently achieved high levels of productivity and quality service, resulting in positive feedback from management and customers.

Server Hostess Resume Example

• Greeted and seated over 100 guests per shift, ensuring prompt and attentive service
• Increased guest satisfaction ratings by 25% through personalized recommendations and timely refills
• Maintained a clean and organized dining area, adhering to company standards for sanitation and safety
• Provided exceptional customer service to guests with special requests or needs
• Resolved guest complaints in a timely and professional manner, resulting in positive feedback and return business
• Collaborated with kitchen staff to ensure fulfillment of unusual requests, such as gluten-free or vegetarian options
• Managed cash handling and transactions with accuracy and efficiency
• Reduced errors by 50% through thorough training and regular audits, resulting in increased customer trust and loyalty
• Exceeded sales targets by 15% through effective upselling and cross-selling techniques
• Maintained a professional and courteous demeanor at all times, embodying the company's values and culture
• Demonstrated initiative and adaptability in responding to unexpected situations, such as last-minute menu changes or guest requests
• Consistently displayed enthusiasm and energy, contributing to a positive work environment and customer experience
• Contributed to team meetings and brainstorming sessions, sharing ideas and insights for improving service and operations
• Participated in training programs and workshops, expanding knowledge of company policies and procedures
• Collaborated with colleagues to develop creative solutions for enhancing guest experiences and driving business growth

Server Hostess Resume Example

• Greeted and seated over 200 guests per shift, ensuring a warm and welcoming atmosphere for customers. (Measurable)
• Recognized and resolved customer complaints in a timely and professional manner, resulting in increased customer satisfaction ratings. (Achievement)
• Maintained a clean and organized workstation, adhering to company standards and ensuring a smooth operation during peak hours. (Responsibility)
• Demonstrated strong communication skills, effectively communicating with customers, coworkers, and management to ensure efficient service delivery. (Skill)
• Consistently met or exceeded sales targets, contributing to the restaurant's revenue growth. (Achievement)
• Provided exceptional customer service, resulting in a 90% customer retention rate. (Measurable)

Server Hostess Resume Example

• Greeted and seated over 500 guests per shift, ensuring prompt and efficient service. (Measurable)
• Demonstrated exceptional communication skills by resolving customer complaints and issues in a timely manner. (Measurable)
• Maintained a clean and organized work station, adhering to safety and sanitation standards. (Measurable)
• Consistently achieved 100% customer satisfaction ratings through attentive service and product knowledge. (Measurable)
• Collaborated with colleagues to ensure efficient workflow and timely delivery of food and beverages. (Measurable)
• Achieved a 25% increase in sales by recommending personalized menu items to guests based on their preferences. (Measurable)

Additional Examples:

• Developed and implemented a training program for new staff, resulting in a 30% reduction in employee turnover. (Measurable)
• Successfully managed a team of 15 servers during peak hours, ensuring prompt and efficient service to over 200 guests. (Measurable)
• Created and maintained a database of customer preferences and allergies, reducing the risk of adverse reactions by 75%. (Measurable)
• Conducted daily pre-service meetings to ensure that all staff were aware of menu specials, promotions, and any other important information. (Measurable)
• Achieved a 95% reduction in waste by implementing a recycling program and reducing food waste through efficient portioning and inventory management. (Measurable)

Server Hostess Resume Example

• Greeted and seated over 100 guests per shift, ensuring a prompt and welcoming dining experience (achievement)
• Maintained a clean and organized workstation, adhering to food safety standards and company policies (responsibility)
• Demonstrated exceptional communication skills, addressing guest concerns and resolving issues in a timely manner (skill)
• Collaborated with colleagues to ensure efficient and coordinated service during peak periods (teamwork)
• Consistently scored above 90% in customer satisfaction surveys, exceeding company standards (achievement)
• Demonstrated proficiency in point-of-sale systems, accurately processing transactions and handling cash management (responsibility)

Server Hostess Resume Example

• Greeted and seated over 100 customers per shift, ensuring prompt and attentive service
• Increased customer satisfaction ratings by 20% through personalized recommendations and efficient table management
• Achieved highest rating in customer satisfaction for the restaurant chain's busiest location
• Maintained a clean and organized workstation, adhering to company standards and ensuring timely preparation of food and beverages
• Reduced waste by 50% through efficient inventory management and reducing unnecessary purchases
• Assisted in the training and coaching of new servers, resulting in a 30% increase in team productivity
• Demonstrated exceptional communication skills, effectively addressing customer complaints and resolving issues in a timely manner
• Resolved a dispute between two customers, resulting in a positive review and increased customer loyalty
• Maintained a professional demeanor during busy periods, ensuring quality service delivery despite high volumes of customers
• Collaborated with kitchen staff to ensure accurate food preparation and delivery, meeting customer expectations and company standards
• Improved kitchen turnaround time by 25%, resulting in increased customer satisfaction and reduced wait times
• Coordinated with other servers to achieve a perfect balance between food delivery and table turns, maximizing efficiency and revenue
• Provided exceptional customer service, resulting in consistent positive feedback and referrals from customers
• Achieved a 95% customer retention rate through personalized recommendations and consistent quality service
• Increased sales by 15% through effective upselling techniques and maintaining a thorough knowledge of menu items and promotions
• Demonstrated adaptability and problem-solving skills, adjusting to unexpected changes in restaurant operations and customer needs
• Successfully managed a sudden increase in customer volume during peak hours, ensuring timely delivery of food and beverages
• Resolved technical issues with the Point of Sale (POS) system, resulting in minimal disruption to service and increased efficiency

Top Server hostess Resume Skills for 2025

• Customer Service Skills
• Food Preparation
• Order Taking
• Payment Processing
• Reservation Management
• Table Management
• Food Safety Protocols
• Inventory Management
• Cash Handling
• Customer Relations
• Event Coordination
• Hospitality Knowledge
• Time Management
• Teamwork
• Attention to Detail
• Communication Skills
• Problem Solving
• Adaptability
• Multitasking
• Restaurant Operations
• Food and Beverage Knowledge
• Service Standards
• Guest Relations
• Quality Control
• Cleanliness and Maintenance
• Food Allergy Awareness
• Wine and Beer Knowledge
• Service Recovery
• Conflict Resolution
• Inclusive Service
• Cultural Sensitivity
• Language Skills (e.g., Spanish, French, etc.)
• Technology Use (e.g., POS systems, online ordering, etc.)

How Long Should my Server Hostess Resume be?

Your Server Hostess resume length should be less than one or two pages maximum. Unless you have more than 25 years of experience, any resume that’s more than two pages would appear to be too long and risk getting rejected.

On average, for Server Hostess, we see most resumes have a length of 2. And, that’s why we advise you to keep the resume length appropriate to not get rejected.