Hostess on Resume

Should You List 'hostess' on Resume

Including 'hostess' on your resume can demonstrate your ability to provide excellent customer service, manage busy environments, and maintain a professional demeanor under pressure. While it may not be a requirement for all jobs, listing this skill can highlight your adaptability, flexibility, and people skills that are valuable in various industries.

In the United States, a 'hostess' role is more commonly associated with the hospitality industry (restaurants, hotels, event venues), but it may also be relevant to roles in events, customer service, or sales where interpersonal communication and organization are essential. In other regions like Europe or Asia, 'hostess' can have a broader meaning, encompassing various administrative, secretarial, or even IT-related positions.

Why to List 'hostess' on Resume

• Customer service: Demonstrating your ability to provide excellent customer service shows potential employers that you are dedicated to creating positive experiences for clients and coworkers alike.
• Organization: Working as a hostess requires strong organizational skills, as you must manage busy environments with numerous requests and reservations. This skill can translate well into roles requiring efficient multitasking and attention to detail.
• Communication: A key aspect of being a hostess is maintaining clear and professional communication with customers, colleagues, and management. Highlighting this ability showcases your interpersonal skills and ability to work collaboratively.
• Adaptability: As a hostess, you may have to handle last-minute changes or unexpected challenges gracefully. This adaptability is a valuable asset in any professional setting.
• Teamwork: In roles where multiple staff members share responsibilities, your experience as a hostess can demonstrate your ability to collaborate effectively with others.

Where to List 'hostess' on Resume

Experience Section

Include your 'hostess' role(s) in the experience section of your resume, listing the name of the establishment, location, duration of employment, and key responsibilities and achievements. For example:

Hostess The Ritz-Carlton Hotel, New York City January 2018 - Present

• Greeted and seated guests in a professional and friendly manner
• Assisted in managing reservations and seating arrangements during busy periods
• Coordinated with kitchen and waitstaff to ensure efficient service and guest satisfaction
• Maintained a clean and organized work environment

Skills Section

If you don't have a dedicated experience section, list your 'hostess' role under the skills or qualifications section. For example:

Skills & Qualifications

• Exceptional customer service and communication abilities
• Strong organizational and multitasking skills
• Adaptable to last-minute changes or unexpected challenges
• Proficient in handling multiple reservations and seating arrangements

Examples of How to List 'hostess' on Resume

Example 1: Experienced Hostess

Experience Hostess, The Ritz-Carlton Hotel, New York City January 2018 - Present

• Greeted and seated guests in a professional and friendly manner
• Managed reservations and seating arrangements during busy periods
• Assisted kitchen and waitstaff to ensure efficient service and guest satisfaction
• Coordinated special requests and accommodations for VIP guests
• Maintained a clean and organized work environment, following established policies and procedures

Example 2: Entry-level Hostess

Experience Hostess, Local Diner, Small Town June 2019 - August 2019 (Summer Internship)

• Greeted and seated guests in a friendly and welcoming manner
• Assisted with managing reservations and seating arrangements during busy periods
• Provided basic menu explanations to customers
• Collaborated with kitchen and waitstaff to ensure smooth service

What to Avoid While Listing 'hostess' on Resume

• Overemphasis: Focus on the most relevant aspects of your 'hostess' role, as opposed to listing every minute task you performed during your tenure.
• Generalizations: Be specific about your contributions and accomplishments in the 'hostess' role, using quantifiable achievements or concrete examples when possible.
• Irrelevant Information: Avoid including any information unrelated to the hostess position, such as personal details or hobbies, in this section of the resume.
• Inconsistent Formatting: Ensure that the formatting and tone of your 'hostess' listing is consistent with the rest of your resume.
• Assumptions: Clearly state the nature of your role (e.g., hostess at a restaurant) to avoid confusion about your responsibilities or industry experience.

How to List Airline Cabin Crew (flight Attendant) on Resume

Best Practices for Listing 'Airline Cabin Crew (Flight Attendant)' with 'Hostess' Context

• Highlight Relevant Skills: Emphasize your ability to provide exceptional customer service, handle emergency situations, and maintain a clean and organized cabin environment. This demonstrates your commitment to the safety and comfort of passengers, which are crucial skills for both hostesses and flight attendants.

Example: "Demonstrated proficiency in providing superior customer service, maintaining a clean and orderly cabin environment, and responding effectively to emergency situations during tenure as an Airline Cabin Crew Member (Flight Attendant) with XYZ Airways."

• Use Industry-Specific Terminology: Since 'hostess' is traditionally used in the aviation industry to refer to a cabin crew member, using this term can help hiring managers quickly understand your role and responsibilities. However, ensure you also use the more universally recognized term 'flight attendant' for clarity.

Example: "Provided essential in-flight services as a Hostess/Flight Attendant with ABC Airlines, ensuring the comfort and safety of passengers while adhering to strict safety protocols."

• Quantify Achievements: Wherever possible, provide concrete examples of your contributions to enhance your impact. This could include numbers of passengers served, positive customer feedback, or successful emergency responses.

Example: "Consistently received top ratings from passengers for exceptional service, contributing to a 10% increase in customer satisfaction scores during my tenure as a Hostess/Flight Attendant with DEF Airlines."

• Tailor Your Resume for Each Application: Adapt your resume to focus on the specific skills and experiences that are most relevant to the job you're applying for. If an airline values safety procedures over in-flight sales, for example, emphasize your emergency response training and experience.

Example: "Possess comprehensive knowledge of emergency response procedures, having undergone rigorous training as a Hostess/Flight Attendant with GHI Airlines. Demonstrated quick thinking and calm demeanor in several emergency situations, ensuring the safety of all passengers involved."

Example 1: Airline Cabin Crew (flight Attendant) on Hostess Resume

"Hostess/Flight Attendant | XYZ Airlines

• Delivered exceptional customer service and maintained a clean, organized cabin environment while ensuring the safety of passengers during flights
• Handled emergency situations with professionalism, adhering to strict safety protocols and procedures
• Collaborated with pilots and ground crew to ensure smooth takeoff, in-flight services, and on-time landing
• Trained new hires in company policies, procedures, and best practices for customer service and safety"

Example 2: Airline Cabin Crew (flight Attendant) in Hostess Context

"Hostess/Flight Attendant | ABC Airlines

• Provided essential in-flight services, including food and beverage preparation, sales, and passenger assistance
• Responded effectively to emergency situations, adhering to safety protocols and procedures to ensure the wellbeing of passengers
• Collaborated with pilots and ground crew to ensure flights departed and arrived on schedule
• Underwent extensive training in customer service, emergency response, and aircraft safety regulations"

How to List Casino or Gaming Hostess on Resume

Best Practices:

• Highlight Relevant Experience: Clearly indicate the context of your work as a Casino or Gaming Hostess by using specific keywords related to the industry such as "casino", "gaming", and "hostess".

  • Example: Worked as a Casino or Gaming Hostess at XYZ Casino, providing exceptional customer service and ensuring guests' needs were met in a high-pressure gaming environment.

• Emphasize Soft Skills: Highlight your soft skills such as communication, interpersonal relations, and problem-solving that are crucial for this role.

  • Example: Demonstrated exceptional interpersonal skills while coordinating with casino staff and guests to ensure a seamless gaming experience.

• Quantify Achievements: Whenever possible, provide numbers or specific examples of the positive impact you've had on the gaming floor as a Casino or Gaming Hostess.

  • Example: Boosted revenue by 15% during my tenure as a Casino or Gaming Hostess by efficiently managing guest requests and maintaining a welcoming atmosphere.

• Show Responsiveness: Illustrate your ability to handle multiple responsibilities and adapt quickly in a dynamic work environment, which is crucial for a Casino or Gaming Hostess role.

  • Example: Demonstrated versatility by effectively managing guest requests while simultaneously coordinating with casino staff during busy periods.

• Include Relevant Keywords: Use relevant keywords found in job descriptions you're targeting to increase the chances of your resume passing applicant tracking systems (ATS).

  • Example: Skilled in VIP management, table games, slot floor knowledge, and guest relations as a Casino or Gaming Hostess.

Example 1: Casino or Gaming Hostess on Hostess Resume

In this example, the job seeker combines their work experience as a hostess with their specialization in casino or gaming environments.

• Hostess (Casino or Gaming Specialist) - XYZ Casino
  • Provided exceptional customer service to guests and managed gaming requests effectively.
  • Demonstrated versatility by coordinating with casino staff during busy periods.
  • Boosted revenue by 15% through efficient guest request management.
  • Skilled in VIP management, table games, slot floor knowledge, and guest relations.

Example 2: Casino or Gaming Hostess in Hostess Context

In this example, the job seeker combines their work experience as a hostess with their specialized role in casino or gaming environments while providing context.

• Hostess (Casino or Gaming Hostess Specialist) - XYZ Casino
  • Working in the high-pressure environment of a casino or gaming floor, provided exceptional customer service to guests and managed gaming requests effectively.
  • Demonstrated versatility by coordinating with casino staff during busy periods, ensuring a seamless gaming experience for all guests.
  • Boosted revenue by 15% through efficient guest request management, contributing significantly to the casino's success.
  • Skilled in VIP management, table games, slot floor knowledge, and guest relations, with a focus on delivering an unparalleled gaming experience for high-value guests.

How to List Hospitality Hostess on Resume

Listing the 'Hospitality Hostess' subcategory on a resume requires careful consideration of your responsibilities and achievements in this role. Here are some best practices:

1. Highlight Relevant Duties

• Detail the specific duties you performed as a hospitality hostess, such as greeting guests, seating diners, taking orders, and ensuring guest satisfaction. This helps potential employers understand your day-to-day responsibilities.

2. Emphasize Customer Service Skills

• Showcase your customer service skills by describing instances where you went above and beyond to ensure guest satisfaction. This could include resolving issues promptly, handling complaints gracefully, or providing personalized recommendations.

3. Mention Technical Skills

• Incorporate any technical skills required in the hospitality industry, such as proficiency in using Point of Sale (POS) systems, knowledge of food and wine pairings, or experience with reservation software.

4. Use Action Verbs

• Use action verbs to make your resume more dynamic and engaging. For example, instead of saying "Responsible for seating diners," you could say "Managed dining area by efficiently seating guests."

5. Quantify Achievements (if possible)

• Provide numerical data where applicable to demonstrate the impact of your work. For instance, you might mention "Increased guest satisfaction ratings by 10% over a six-month period" or "Achieved a seating efficiency rate of 95% on busy nights."

Example 1: Hospitality Hostess on Hostess Resume

Hospitality Hostess

• Hotel XYZ, City, State (MM/YYYY – Present)

• Greeted and seated guests in a timely manner, ensuring a pleasant dining experience.

• Maintained accurate records of reservations using the hotel's reservation system.

• Resolved guest complaints effectively and efficiently, resulting in a 12% increase in guest satisfaction ratings within the first three months.

• Provided personalized recommendations to diners, increasing average spend per table by 5%.

• Collaborated with kitchen staff to ensure timely delivery of orders and maintain high food quality standards.

Example 2: Hospitality Hostess in Hostess Context

Hospitality Hostess (Part-Time)

• Restaurant ABC, City, State (MM/YYYY – Present)

• Welcomed guests, took reservations, and managed waiting lists to ensure a smooth dining experience.

• Maintained a clean and well-organized front of house area, creating a positive first impression for diners.

• Assisted with menu explanations and wine pairing suggestions, increasing average check size by 8%.

• Handled guest complaints professionally, resulting in repeat business and positive online reviews.

• Trained new hostesses on restaurant policies and procedures to maintain consistency in service.

How to List Event Hostess (e.g., Weddings, Galas) on Resume

Best Practices:

• Highlight Relevant Experience: Emphasize the events you have hosted specifically in a wedding or gala setting. Discuss your role, responsibilities, and achievements during these events to demonstrate your proficiency in this area.

  • Example: "Managed event logistics for high-profile weddings and galas, ensuring smooth coordination of catering, entertainment, and guest management."

• Detail Skills: List relevant skills such as communication, multitasking, and organization. Discuss how these abilities contribute to a successful event hostess role.

  • Example: "Proven ability to communicate effectively with vendors, guests, and staff to ensure timely execution of event tasks."

• Quantify Achievements: Provide concrete examples of your successes by using numbers or percentages. This can help potential employers understand the scale of your contributions.

  • Example: "Successfully managed 20 weddings in a single season without any significant issues, resulting in a satisfaction rating of 95%."

• Use Action Verbs: Begin each bullet point with a strong action verb to make your resume more dynamic and easier to read.

  • Example: "Coordinated event schedules, ensured adherence to timelines, and facilitated guest interaction during formal occasions."

• Tailor for the Job Description: Customize your Event Hostess section based on the job description you are applying for. Highlight skills and experiences that align with the employer's requirements.

  • Example: "Proficient in event hosting for weddings, galas, and corporate events; experience includes guest management, vendor coordination, and on-site troubleshooting."

Example 1: Event Hostess (e.g., Weddings, Galas) on Hostess Resume

In the Professional Experience section of a hostess resume, you can create a subsection dedicated to your experience as an Event Hostess. Highlight relevant examples and achievements from weddings and galas to demonstrate your proficiency in this area.

Example 2: Event Hostess (e.g., Weddings, Galas) in Hostess Context

If you have experience as a hostess for various events, include a separate subsection within the Professional Experience section that outlines your event hosting abilities specifically related to weddings and galas. Be sure to emphasize your successes and skills relevant to these types of events to make a strong impression on potential employers.

• Example: "Hosted numerous events including weddings, galas, and corporate functions; managed guest lists, coordinated catering services, and facilitated smooth event flow."

How to List Fine Dining Hostess on Resume

Best Practices for Listing the Subcategory 'Fine Dining Hostess'

• Highlight Relevant Skills: Emphasize your ability to provide exceptional customer service, manage seating arrangements, and handle menu inquiries effectively. Mention any experience with wine pairings or fine dining etiquette if applicable.

Example: Provided exceptional customer service as a Fine Dining Hostess at The Exquisite Table, where I managed seating arrangements for over 100 guests per night and handled menu inquiries professionally.

• Showcase Soft Skills: Demonstrate your ability to communicate effectively, work well under pressure, and maintain a positive attitude even during busy service hours.

Example: Utilized exceptional communication skills to manage guest requests efficiently while maintaining a positive demeanor during peak dining periods.

• Detail Special Projects or Achievements: If you've received recognition for your work, such as being named Hostess of the Month or organizing special events, be sure to include this information.

Example: Recognized as Hostess of the Month at The Gourmet Gallery due to exceptional service and event organization skills.

• Use Quantifiable Achievements: Whenever possible, provide specific numbers to demonstrate your impact, such as the number of guests served per shift or the increase in customer satisfaction ratings under your supervision.

Example: Managed seating arrangements for 120 guests per shift at The Culinary Experience, resulting in a 20% increase in guest satisfaction ratings.

• Customize for Each Position: Tailor your resume to the specific job you're applying for. Research the restaurant's reputation and emphasize skills that align with their unique dining experience.

Example: Demonstrated exceptional Fine Dining Hostess skills at The Epicurean Delight, where I provided service tailored to the restaurant's renowned attention to detail.

Example 1: Fine Dining Hostess on Hostess Resume

If you've held multiple hostess positions, including some in fine dining establishments, create a separate section for your Fine Dining Hostess experience.

*Fine Dining Hostess (The Exquisite Table)

• Provided exceptional customer service as a Fine Dining Hostess at The Exquisite Table, where I managed seating arrangements for over 100 guests per night and handled menu inquiries professionally.
• Utilized exceptional communication skills to manage guest requests efficiently while maintaining a positive demeanor during peak dining periods.*

Example 2: Fine Dining Hostess in Hostess Context

If you've primarily worked as a hostess but have experience in fine dining, integrate this experience into your general hostess section.

*Hostess (The Gourmet Gallery)

• Provided exceptional customer service as a Hostess at The Gourmet Gallery, where I managed seating arrangements for up to 50 guests per shift and handled menu inquiries professionally.
• Recognized as Hostess of the Month due to my exceptional service and event organization skills.*