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Objectives/Possibilities

  1. Sales Engineer
  2. Technical Marketing Engineer
  3. Product Manager

Summary

I'm an energetic, results-oriented professional with 10+ years technical sales and marketing grounded with 7 years of military management experience. I've a proven record of bridging the gap between business and technology by translating business requirements into technical solutions and marketing collateral. Instrumental in delivering sales presentations to executive decision makers and technical teams resulting in profitable sales and satisfied customers.

  • Focused on customer satisfaction
  • Builds excellent customer relationships
  • Excellent in gathering business requirements
  • Keen aptitude for technical marketing angles
  • Excellent team player and individual contributor
  • Highly adept at learning new technologies
  • Outstanding communication & presentation skills
  • Excellent technical writer
  • Thrives as a presenter and coach
  • Consistently thinks out-of-the-box
  • Thrives on rapid change
  • Passion for excellence
  • Great sense of humor

KEY ACCOMPLISHMENTS

  • Sales: Instrumental in landing a $1 Million sale at a multi-billion dollar global manufacturer.
  • Technical Lead:  Supported and improved a Big Three automotive account resulting in $3 Million in total revenues. 
  • Pre-Sales & Technical Customer Lead:  Developed critical pre-sales engineering requirements for a large well-known US bank and for a Singapore-based Mobile, Cable, Broadband and Voice corporation resulting in $3 Million in sales.
  • Awards:  Annual performance based corporate stock awards.
  • 7 years management experience as a naval officer demonstrating strong leadership translating into the ability to instill credibility with customers and forging solid partnerships.

Keywords: Video-on-Demand * CDN * Authentication * B2B * Information Security * PKI * Telco

Work experience

PKI / IT Security Engineer

  • As part of a government contract requiring a Secret security clearance, provided technical PKI implementation support and training for the US Treasury FMS Branch. Installed a National Institute of Science and Technology (NIST) Level 3 assurance public key infrastructure.  
  • Prepared Certificate Policy (CP), Certification Practices Statement (CPS), Concept of Operations, and in-depth training presentations and documents for the PKI.

Senior Sale Engineer

  • Created and delivered technical sales presentation in collaboration with Account Executives articulating P2P VOD solutions tailored to customers’ strategic business requirements.
  • Instrumental in investigating customers IT applications and infrastructure environment and developed effective RFP responses resulting in sales of $4 Million.
  • Participated in customer pilots, beta testing and deployments, identifying additional engineering resources required for custom development.
  • * As customer advocate, effectively communicated customer product enhancements requests from engagement in the field back into Product Management and Engineering. 
20052005

Senior Sales and Customer Support Engineer

  • Technical Sales and Support lead responsible for all Company products including two-factor authentication and Hard disk encryption
  • Built and configured the Company Windows 2003 Server authentication appliances for customers resulting in $250,000 in revenue.
  • Responsible for Project Management, product design input and technical documentation.
20032005

Information Security Consultant

  • A consulting practice focused on security-related education, training and support.
  • Highly effective in communicating with non-technical individuals and small business owners on how to secure and protect the information assets on their networks and computers. 
  • Provided technical consulting focusing on Internet Security, Network Security, Access Control, Cryptography, Security Management, Policies and Procedures, Computer Security, Business Continuity Planning, Network and Host Intrusion Detection/Prevention Systems, and Hacking.
  • Designed, and created content for a professional Information Security website
19982001

Information Security Sales Engineer

  • Prepared and delivered technical pre-sales support including technical analysis, real-time demonstrations and in-house Proof-of-Concepts of products. Worked with customer decision makers and technicians to gather business requirements and develop solutions leveraging company's products.  
  • Researched and led the development of responses to Request for Proposal (RFPs) and Requests for Information (RFIs).
19901998

Technical IT Consultant, Technical Sales Support Specialist

  • National sales force Technical Consultant for hardware and network services including Internet and intra-corporate connectivity services (dedicated lines and Internet dial-up, virtual private networks, managed routers, firewalls), web-hosting services, network-based distributed database and software as a service (Saas) based on Lotus Notes.
  • Advised sales teams, researched questions, trained and presented to customers, as necessary, supporting national sales.

Education

1977

B.A.

UCLA

Certifications

20012007

CISSP

(ISC)2