Work History

Work History

Sr.Sales Associate

Lester Infoservices pvt ltd

Worked for its sales process for anti-virus membership.  On other end had to analyse software as well as hardware issue and was authorised  to forward with  level 2 tech.

It contains Lead Generation, Cutomer Retaintion, and basic trouble shoot for technichal issues.

Oct 2012 - Dec 2014


Sutherland Global Services pvt ltd
  • Worked in a process (GJMC) Global journey management Center as a consultant to monitor the internal staffs (light/heavy) vehicle via satellite map (google/bing map) as per the given route.
  • The pledge work of our was not let the driver deviate the given route as well as to intimating/enquiring on real time basis about vehicle condition, passengers detail, load carrying and ticket creation for new journey.
  • it consist all ticket creation, monitoring journey, emergency help (mitigation), safe arrival and closing of journey. 
  • following are the countries where we used  to monitor the journey for their internal staff (KSA/UAE/OMAN/EGYPT)
Jun 2010 - Aug 2012

Cust Support Associate

First source pvt ltd.
  • Worked in front desk cust support services to handle solitair customer's  issues and complaints with patience in respect of their computer anti-virus plan which they was already availing from norton and to give them a powerful resolution to delight them.
  • it was international voice process for the client countries (UK/USA/AUSTRALIA/CANADA)
Apr 2009 - Apr 2010

Relationship Manager

Reliance India pvt ltd.
  • Delivered Service in Reliance as Relationship Manager with respect to pay a weekly visit in its owned Authorised service center to meet with Solitair I-phone existing customers to solve their issues of i-phone account as well as any software related issues.
  • And remainin 5/five days of working was into its Head quarter where i supposed to be in touch with the same customers with respect to maintain relation via Chat/mail/Call.
  • the only moral behind is to retain the customers and maximise the cust.



Advance computer software diploma

Excell computer institute 

The course which i successfully accomplished contain Microsoft (excel, word, power point, project, picture management)/multimedia editing/ web designing/tally.

Jun 2009 - Jun 2012


MES MNDC College

I successfully done my from Mumbai university and placed 1st class in graduation. My major subject was economics (e-commerce) & financial accounting

Jun 2011 - Jun 2012


Pillai HOC institute Panvel
  • I was admitted to MBA in marketing field for full time  2 years but due to Some reason i have spend only 1 years in the same institute and remaining half term i wa unable to continue.
  • therefore might be my Master 1 years won,t be count but, i have smart enough to deliver the same skills as per my work experience.
May 2005 - Jun 2006

Diploma in Calligraphy

Ideal urdu education School

i have an skill of english, urdu and arabic calligraphy what i have learned in same school of calligraphy.

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Ms.Kanchan Singh

Ms. Kanchan Has completed MBA with Finance  and has prior 2 years sales experience.

Contact No: +918693028768


Mr. Ritesh C.P

Mr.Ritesh Chilukapelli Has completed MBA with Marketing  and has prior 4 years sales+marketing experience.