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Work experience

Apr 2014Present

Goal Alignment Specialist (Nestle Continuous Excellence)

Nestle Dubai Manufacturing (Factory Office, JAFZA, Dubai, UAE)

Ensure the Goal Alignment implementation in different streams of Factory (Logistics, HR, Production Plants “Dairy, Confectionery & Culinary”, Quality Assurance, Engineering, Finance)

Responsible for the communication, training and coaching activities and to drive the implementation of the Goal Alignment module “Operational Master Planning, Performance Measures Development, Operations Reviews, Standard Routine & Basic Problem Solving” in the factory.

Coaching functions on the implementation (supervisors and operators)

Continuously track implementation and assess readiness.

Sharing experience and contribute to the improvement of the framework.

Track Factory implementation and assess the readiness to pass the GATE

Apr 2010Apr 2014

Buyer (Direct Materials)

Nestle Dubai Manufacturing (Factory Office, JAFZA, Dubai, UAE)

I worked four years on a Buyer role for direct materials in Logistics Department where I was reporting to logistics manager. Main areas of my responsibilities were as follows;

Production Planning & Purchasing Activities :

Close monitoring of production plan to ensure any fluctuation in demand is addressed from material availability perspective.

SAP MRP maintain and execution for agreed production plan.
Issue all the call-off based on the existing materials contract and within the agreed delivery parameters (lead time – minimum order delivery) local and imported.

Provides forecast for supplier reflecting requirements 18 months horizon.

Update and re-validate planning parameters (Material Master Data) on the SAP.

Clearance of Parked/Blocked suppliers’ invoices and crosschecking on GR/IR to ensure on-time payments.

Follow up with the suppliers on the pending orders material delivery.

Quarterly updates on target stock levels through stock modeling (RPIO – Raw & Pack Inventory Optimizer)

Execute savings projects in coordination with Supply Management team.

Run up/down of raw materials in times of innovations/promotions (NPDI) to ensure limited business waste and on time availability of new materials.

Development and Implementation of JIT (Just in Time) Concept

Supplier Monitoring

Prepare & report supplier service level (Suppliers’ Performance)

Annually visits to main suppliers and to review the MOQ aligning with stock cover policy to reduce our working capital.

Sep 2009Dec 2009

Service Desk Analyst

Nestle Middle East (Head Office, JAFZA, Dubai, UAE)

Nestle is world’s largest food company, a multinational packaged foods company founded and headquartered in Vevey, Switzerland, with a market capitalization of over 87 billion Swiss francs.

Key Responsibilities:

Single point of contact to provide advice, guidance and the rapid restoration of normal services to End-Users.

Logging, tracking and Closing ticket

Ticket should be clear and understandable

First Level Support on Phone

Ticket should be escalated/prioritized (as per the requirement) in line with Service Level Agreement

Keep user informed the status of the open ticket

Communicate planned/short term outages/changes as when require

Daily Reporting (Open ticket, breached ticket, % of calls received, Abandoned call rate %, Number of incidents serviced in scope of the SLA)

Main contact are All end user, Local resolution groups, Globe centre which are in India & Sydney

Jul 2008Jul 2009

Procurement Officer

HSBC Bank Middle East Limited (Head Office, Dubai, UAE)

HSBC is one of the largest banking and financial services organizations in the world. HSBC's international network comprises around 9,500 offices in 85 countries and territories in Europe, the Asia-Pacific region, the Americas, the Middle East and Africa.

Key Responsibilities :

Reviewing of PRs (Purchase Requisitions) received from all the regional offices in Qatar, Oman, Bahrain, Lebanon, Jordan and Pakistan. Ensure 100% Internal Audit compliance.

Preparing Requests for Quotations (RFQs), Requests for Proposals (RFPs), Requests for Information (RFI); Evaluation/Comparison of Commercial offers submitted by Vendors/Suppliers.

Negotiation regarding price, also included mode of payment, availability, Delivery schedules, and issuance of LPO to most appropriate vendors considering above facts.

Follow-up/Tracking the Shipments/Consignments in timely manner till reach to stores or deployment area.

Responsible for Vendors’ Invoices and liaison with Finance Department for their Payments arrangement.

Worked as a Middle East Administrator for PROTON SMS (Short Messaging Services) by having liaison with HSBC UK for better control and crosscheck on inventory (consumption management & disposals)

Key Performance:
Purchase activities; including wide variety of activities such as reviewing requisitions to ensure appropriate purchasing methods and proper approvals are obtained, analyzing specifications, investigating suppliers, analyzing supplier capabilities, studying costs and prices, analyzing bids, negotiating and selecting suppliers.

Follow-up & Expediting; such as reviewing the status of orders, writing letters, telephoning and faxing suppliers and occasionally arrange meetings with suppliers.

Improved forecasting of future consumption on IT Resources being utilized in business by Identifying inefficiencies and wastage.

Monitoring, identifying, allocating and distributing the costs related to the consumption of IT resources within organization.

Initiates meetings with internal customers & vendors/suppliers to understand needs, Savings (Negotiations based or Cost based) any purchase.

Sep 2006Feb 2008

Procurement Executive

Warid Telecom (Pvt.,) Ltd. (Head Office, Lahore, PK)

Warid Telecom takes pride in being backed by the Abu Dhabi Group, one of the largest groups in the Middle East and the single largest foreign investor group in Pakistan. Warid Telecom is GSM based cellular company having more than 10 millions subscribers in Pakistan and is ranked as the fourth largest operator in Pakistan. Warid Pakistan has the largest "post-paid" subscriber base in Pakistan.

Detail of projects handled:
Deployment of 250 (BTS) Base Transceiver Stations
Tabs billing solution for 10 million scriber base
RF Repeaters deployment
Indoor Transceiver Station
30 Kva & 17 Kva Gensets for indoor/outdoor BTS

Key Responsibilities:
Procure materials and services on the best available terms (quality, price, lead time) in accordance with stated specifications, mainly. This includes, Preparing RFQ’s., Evaluation of offers, Negotiations, Preparation & Approval of Purchase Orders in Oracle (ERP) Environment, Preparing RFS doc for PO approval, Follow-ups for timely deliveries and implementation of PO Terms & Conditions, facilitation and tracking, Expediting, Any other activity that will expedite communication of PO to vendor, Development and Maintenance of contracts and internal customer’s satisfaction, Liaise with UD/Supplier/Legal dept for Contracts preparation pertaining Commercial perspective, Negotiating terms and conditions, Identify new vendors, Develop potential vendors.

Sep 2004Aug 2006

Import Officer

The Imperial Electric Co. (Pvt.,) Ltd. (Lahore, PK)

Group of companies established since 1931 incorporated in Pakistan as a joint venture of EMCO Industries, Arabian Electric Transmission Line Construction, Imperial Soft, Imperial Construction and Imperial Textile to execute engineering, procurement, and construction & commissioning (EPCC) projects for Companies operating in Pakistan.

Detail of projects handled:
Huawei Technologies Pakistan Project of D.G. Sets from Perkins (UK) worth US$ 3.5 million
Pakistan Navy of Mobile Frequency Converters worth US$ 1.4 million
Pakistan Army Project of Diesel Generating Sets worth US$ 4 million
Warid Project of Fire Fighting Equipments from Kiddie Fenwal (USA) & D.G. Sets worth US$ 7 million.
Pakistan Telecom Co. Ltd. (PTCL) Project of Diesel Generators worth US$ 3.7 million
DP Pakistan Air Force Project of Load Banks & Mobile Frequency Converters from Hitzinger worth US$ 11 million

Key Responsibilities:
Liaison with the foreign principals, decide on price agreement terms (EX-WORKS/C&F/FOB/CIF), deals with banks regarding international (Sight & Usance) L/C opening, co-ordinate with other departments and sections to obtain information necessary for steep planning. Proposal finance department for timely arranging funds and to calculate the impact of customs duty, sales tax & withholding tax on shipments and other finance & taxation related matters like preparation of feasibilities for the shipments.
Arrangement of Project Related Forwarding (by air/by sea), Insurances (marine/inland), timely arranging the Custom’s Bonded Warehouses, clearance ports to get shipments cleared within given timeframe.
Arrangement of Shipping Guarantees, Payments to Foreign Vendors, Monthly/Weekly Financial & Management Reporting (i.e. Banks Limits Status Reports, Consignment Status Reports, Customs Bonded Warehouses Status Reports, Cost Status Reports of Projects etc.,)

Nov 2003Jun 2004

Logistics Officer

Western Style Knitwear (Pvt.,) Ltd. (Lahore, PK)

Worked as Logistics Officer and engaged in export assignments of company out-sourced by Export Promotion Bureau, PRGMEA & PYMA.

Key Responsibilities:
Ensure preparation all export documentation for acquiring visa, filling Bill of Entry under DTRE (Duty Tax Remission on Export), arrangement of freight forwarders & negotiating with shipping lines for concessionary rates, prepare status & reports for complete follow up of shipments, prepare Trade records of the company (e.g. Maintain export Register, Purchase Register in accordance with the prescribed procedures, reconcile concessionary duty records with levy duty records and ensure the conformity of DTRE, assisted relative authorities in DTRE audit, other regular assignments included drafting of L/C, Quota utilized forms, generalized system of preferences etc.,


Jan 1999Jan 2003

Bachelor of Commerce

University Of The Punjab, Pakistan


Excellent analytical and problem solving skills

Customer-oriented with excellent customer service skills

Strong achievement focus i.e. high energy level and commitment to end result

Good Negotiation & communication skills

Excellent oral, written and interpersonal communication skills and ability to operate and influence at all levels

Strong literacy of MS Office 2003 programs, Good command SAP (P2P), well versed with internet & emails, and ability to analyze & interrogate data.

Preparation of Feasibilities, Financial Reporting/Project Tracking Using MS-Excel (Macros, Vlookup/Pivot)