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Summary

With over 6 years of experience in talent acquisition, I thrive in a dynamic & fast paced environment and bring a broad base of skills and knowledge to the table.  Having worked in a billion dollar organization as an in-house recruitment team leader, high volume recruitment specialist, and a  certified HR professional, I have the ability to align talent strategy with business objectives.

I have an in depth understanding of  fuel, retail/FMCG, fast food and hospitality industries  in Australia and have resourced a vast spectrum of roles from professional services to commercial roles by utilizing a variety of sourcing strategies including social media and job boards. Operating within a 24 hour/7 day per week environment with conflicting demands, I work with state of the art Applicant Tracking Systems and mentor a team of high performing individuals. Part of my role is to partner with external providers helping us shape our strategy. I am also heavily involved in HR projects that are in line with the company’s business objectives to predominantly increase employer branding.

Work History

Senior Talent Acquisition Specialist | TEAM LEADER

on the run (peregrine corporation, sa)
Jul 2013Present
  • Business partner to the management team and assist the HR Manager by leading social media platforms, talent pipelines, and managing recruitment campaigns
  • Mentor and coach the recruitment team on sourcing and implementing best practice
  • Corporate recruitment - assisting the corporate HR Manager to fill Head office roles
  • Project Manager in the formation of a new applicant tracking system
  • Implement talent attraction and retention strategies in a fast paced/high attrition environment
  • Provide counsel and coaching to hiring managers and implement a holistic recruitment strategy
  • Partner with the State Government to facilitate employment opportunities across the State- increasing the company's profile as a business and building a solid talent pool.
  • Proactively building and managing a pipeline of active and passive candidates, utilizing market knowledge and networks (social media, talent management databases and third party job agencies) in anticipation of business needs
  • Ensuring a high standard of candidate care is maintained during the sourcing and on-boarding of candidates / potential candidates at all times
  • Working closely with hiring managers by taking initial briefs, developing a sound knowledge of their requirements and ensuring they are prepared to conduct interviews in an efficient and professional manner
  • Acting as company representative in job fairs, and employer career sessions to build our talent pool and promote our employer brand
  • Promoting the Employee Referral Program by encouraging recommendations from existing staff 
  • Maintaining relationships with candidates, new hires and ex-employees to obtain employee referrals and monitor talent movement in the market

  • Managing the recruitment workflow through the Page- Up people- Applicant tracking system (ATS)
  • Working as part of cross-functional projects by leading teams during business acquisitions and new store openings to drive human resource initiatives including workforce planning & retention, labour budgets, OHS, and site orientation
  • Producing regular reports on recruitment data, trends, attrition, projects and related responsibilities to the leadership team
  • Adhering to business objectives and values, and maintaining compliance with legal requirements e.g. diversity, discrimination, advertising standards and OHS guidelines

Recruitment Consultant | HR Generalist

ON THE RUN (PEREGRINE CORPORATION, SA)
Mar 2010Jul 2013
  • Managing talent sourcing initiatives for 60+ On the Run stores across all regions of South Australia with a prime focus in Adelaide CBD, Northern and Regional SA overseeing 600+ employees
  • Identifying cost effective methods for sourcing through various channels including job aggregators,online search engines, employee referrals, job network providers, job portals and career fairs
  • Implementing sourcing strategies to provide Peregrine with a competitive advantage across the state especially regional SA by monitoring marketplace/industry trends and activities
  • Managing full recruitment life cycle including creation of job descriptions, ad placement, phone screening of applicants, interviews -one to one and Assessment Centre facilitation, processing background checks, facilitate induction program and on boarding of new employees
  • Responsible for staff counselling and arbitration, procedural fairness and employee/industrial relations
  • Implementation of Organisational charts
  • Conducting interviews using Behavioral Interview Techniques - The STAR (Situation, Task, Approach, Results) Approach
  • Identifying and recommending high performing team members to the Talent Manager with a view for promotion and succession planning
  • Develop a pool of qualified candidates in advance of need.
  • Providing guidance and support to hiring managers and operations team on HR related matters (e.g. translation of HR policies and procedures, performance management, motivation, pay and conditions)
  • Planning and executing projects in support of the HR Strategy and continuous improvement initiatives
  • Providing assistance to other HR administration such as records management and HR system maintenance and make any enhancement to it when needed. 
  • Successfully achieving KPI’s: time to fill, cost of hire, exit interviews, employee turnover levels, service calls, group assessment numbers and over 45 days vacancies
  • Facilitating training gap assessments and providing tailored training programs to new and existing team members by ensuring the traineeship scheme and AQTF standards are defined and clear
  • Assessing trainees and delivering qualifications under the AQTF framework – ensuring all paperwork is completed and the financial process closed out
  • Supporting and coaching line managers in the delivery of HR processes

Part -Time Employment

Held various positions in customer service while pursuing Full Time study
20072010

Customer & Technical Support Executive

MPHASIS
Oct 2005Jun 2006
  • Responding to inbound calls to resolve speed issues, authentication, time out, no sync, drop out and following up escalations
  • Keeping accurate call logs and meeting KPI’s including customer satisfaction, meeting the average call taking time, sales, quality monitoring and up-selling products
  • Creating new Earthlink accounts and ordering modems
  • Processing payments and making transactional adjustments to invoices if necessary
  • Participating in coachings, reviews and training assessments & personnel in conjunction with department managers

Education

Masters in Human Resource Management

University of South Australia
20072009

Core subjects: Recruitment & Selection, Training & Development, Performance Management, HR Strategic Management and Industrial Relations

Bachelors in Visual Communication

Bharathiar University
20022005

Core subjects: Advertising, Media Planning, Marketing, Psychology and Media Ethics

Skills

Stakeholder management


Leadership & Management
Multi - site/High volume Recruitment


Assessment Centres | Behavioural Interviews
Commercial accumen & Consulting


Project Management


Financial & Cost Control
Professional Services Recruitment


Boolean search using LinkedIn Recruiter, Google, Seek etc


Interpersonal & Communication
ATS Competency (Page up people, Expr3ss, CV Mail)
Psychometric & Online Tools (SHL,PeoplePulse, Survey Monkey)
Time Management
Microsoft Office

Certifications

Certified Professional Member (CAHRI)

The Australian Human Resources Institute (AHRI)
20152016

CAHRIs have completed an AHRI-accredited or relevant postgraduate qualification, plus have at least five years of relevant work experience in the HR industry, including at least 2 years in HR management or leadership positions.

Certificate IV in Training & Assessment

20132013

ACHIEVEMENTS

  • Held multiple promotions within the business
  • Talent Acquisition Lead for the largest fuel site in Australia worth $10 million AUD
  • Designed and distributed the Employee Engagement Survey across all sites, including analyzing, presenting and reporting results to the leadership team
  • Consistently exceeded expectations by achieving KPI's: TTF (Time to Fill), QOH (Quality of Hire), COH (Cost of Hire)
  • Appointed as Team Leader– responsible for coaching, and mentoring 2 recruiters on latest sourcing practices and new recruitment procedures
  • Successfully introduced Indeed.com as a cost effective yet efficient sourcing tool
  • Recommended Page Up People as an effective ATS and was involved in trials, demonstrations, negotiations and the RFP process
  • Developed the ‘Stay Interview’ process to tackle employee attrition
  • Reviewed state-of-the-art Talent Management Systems in the market and recommended to the business including Kenexa Brass Ring, Taleo, Halogen etc
  • Formulated and streamlined the structure of Assessment centres
  • Continually worked together with the State Government to promote jobs locally and increase our employer value proposition
  • Achieved 100% employee retention prior to the opening of our brand new sites in Cavan, Glen Osmond & North Terrace
  • Played a key HR stakeholder role during the acquisition of Mobil and BP sites in SA
  • Awarded Certificate of Recognition at University of South Australia for taking part in the Work Placement Scheme
  • School cricket captain for year 11 and 12

References

Available upon request