IT Network Engineer with more than 10 years of work experience in the field.

Area of expertise is Cisco Unified Communications, but has in-depth knowledge of several other networking technologies and applications as well.

Work History
Work History
Jul 2015 - Present
Customer Support Engineer
Cisco Systems, Belgium

Telepresence TAC, offering technical support for Cisco's customers for Collaboration, Video-conferencing and other Telepresence installations. Performing advanced troubleshooting, configuration assistance etc. Also involved in internal projects for tools to be used in the benefit of the team.

Aug 2011 - Jun 2015
Network Transition Engineer

As member of the Transition Team, responsibilities include working on various network related projects, launching new services (building, testing, validating, documenting) or improving existing ones (change management, migration plans, etc).

Works closely with the design team on implementing the proposed solutions, preparing test plans, conducting system and component testing, documenting results as well as preparing documentation for the Operations Team; conducting training sessions.

Provides Tier-4 support to Operations Team, advanced troubleshooting mainly for Voice,
QoS, AAA and SSLVPN issues, escalating to vendor if required.

Notable projects include:
Global Dialing System - enterprise VoIP backbone infrastructure
IM/Web Conferencing Migration - moving the enterprise to Webex/Jabber
Standardizing remote access globally to SSLVPN (Cisco ASA/ACS/AnyConnect)
Global AAA system upgrade (Cisco ACS)

Jun 2010 - Aug 2011
Network Operations Support Engineer
EMERSON, Cluj-Napoca

Member of the EMEA regional network operations team, responsible for the WAN and services closely related to and/or provided over it.

Providing Tier-3 technical support, interact with global service providers and Emerson divisions to facilitate day to day operations and ensure they are all up to Emerson standards. Respond to Service Requests and Incidents within predefined SLAs.

Participated in the Emerson QoS project as a representative of the Operations team.

Jul 2004 - Jun 2010
Network Engineer
CaroComP, targu-Mures

Small internet and network services provider company with mostly SME clients with budget constrains, we often needed to come up with creative solutions and a small team had to fulfill very varied requirements.

As a Network Engineer my main focusing was on design, deployment and maintenance of Voice over IP networks. Linux based server management, remote administration, network support and supervision, and various TCP/IP network related services.

Gained experience with Cisco, Linksys and Polycom/KIRK phones and voice devices; Asterisk IP-PBX; SONY videoconferencing equipment Linux server management

1999 - 2004
IT Engineer's Degree
Technical University of Cluj-Napoca

Computer Sciences major, English study-language group 

Oct 2011 - Dec 2017
CCNP Voice, CCNA Voice, CCNA

Cisco ID: CSCO10556422
Certifications obtained:
CCNA: October 2011; CCNA Voice: February 2013;  CCNP Voice: December 2014


Languages spoken
Fluently: English, Hungarian, Romanian
Medium level: German

Driver's license

I do a lot of sports (capoeira, squash, running, calisthenics), and in my spare time I like to read (fiction), I'm interested in photography (digital and film as well), fine wines and enjoying quality time with friends and family.