Objective

Zoe's objective is to secure a position with a communications or marketing firm where she can use her energy, analytical skills, and outside-the-box thinking to make a positive contribution to the growth of the company.  

Skills

Skills

Computer Proficiency

Office Administration

Customer Service

Sales & Marketing

Work History

Work History
Jan 2014 - May 2014

Volunteer Income Tax Assistance (VITA) Program Intern

Dreams for Change - South Bay Community Services

Assisting eligible taxpayers in satisfying their tax responsibilities by providing free tax return preparation; Using the Self-Sufficiency Calculator of California to determine benefit eligibility; Assisting site coordinators and other volunteers as needed.

Jan 2014 - Mar 2014

Volunteer Math and Literacy Tutor

Community HousingWorks

Helping students improve their grades by committing to tutor for a minimum of 2-3 hours a week, for 3 months; Working with youth one-on-one or in a group setting.

Apr 2013 - Sep 2013

Sales and Marketing Representative

ResortCom International

Uncovering client needs and recommending appropriate products/services; Building quality relationships with coworkers, clients, and strategic partners; Learning and applying social psychology concepts and techniques of influence and persuasion; Developing processes and strategies to increase referrals and revenue; Accurately completing data research and analysis while demonstrating computer proficiency.

Apr 2012 - Oct 2012

Receptionist/Assistant

California Pizza Kitchen

Welcoming guests by greeting them, in person and on the telephone, with a warm and welcoming attitude; Answering guest inquires about the company, and the products and services it provides; Coordinating guest seating arrangements, room assignments, and other reservations; Organization of the work area, data, and people; Assisting with other departments as needed.

Education

Education
Aug 2012 - Present

AAS: Liberal Arts and Sciences, Emphasis in Social and Behavioral Sciences - Social Sciences

San Diego Mesa College

Activities and Societies: Honors Club and Program; Phi Theta Kappa International Honor Society; Psi Beta National Honor Society 

Certifications

Certifications
Jan 2014 - 2014

VITA/TCE Certification

Internal Revenue Service (IRS)
Jan 2014 - 2014

VITA/TCE Certification

Internal Revenue Service (IRS)
2012 - 2013

Dean's Honor List

San Diego Mesa College, Dean of Student Affairs