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Work experience

Nov 2009Sep 2011

Customer Services and Quality

MCB Bank

•Providing information & solving queries of branch banking, credit cards, auto finance and personal loan. 

•Carrying out different banking operations and transactions such as, funds transfer, direct debit, card activation, etc.

•Resolving customer queries and keeping a follow up of customer complaints and service requests. 

•Coordinating with other departments for quick resolution of customer queries and requests.

•Coordinating with team members for overall review of monthly performance.

Jan 2007Mar 2009

Admin/HR Manager

Asim Brothers Cement Agency

Worked as an Admin/HR manager at cement agency.

Education

Apr 2007Sep 2009

MBA

University of Lahore
20042006

B.COM

Standard College of Commerce

Skills

MS Office

Objective

Work for an organization that can provide an attractive opportunity for

Career and help me to utilize my experience and further enhance my skills and

Knowledge by providing me a path and learning environment with a strong team work support

Interest

Business News,Networking Games,