Download PDF

Summary

I'm a result driven person who work in collaboration and able to communicate effectively with different people. As a team player I'd like to take a proactive role as well as in an efficient and timely manner while maintaining a high performance team.

Work History

Moganshan Solvang Villa

Sep 2015Jan 2016

Store Manager - Full-time

Solvang Villa located in vocational village Moganshan, like a private dreamland nestled  in the village. As a store manager, I'd served many foreign guests who were from International enterprise in Shanghai. We've got many appreciates from the guests, keep ranking No.1 on TripAdvisor in Moganshan area. High standards of team management and PR work improve my coordinate and communicate ability. Match my personal style to follow customers' lead that help me create rapport with them.

The HuLu Hotel

Feb 2014Sep 2015

Store Manager - Full-time

The HuLu Hotel located in traditional Hutong area in Beijing centre. After half a year work, I was promoted to general manager, responsible for daily operation, recruitment, coordinate with owner and colleagues to solve different problems would happen in a hotel. It's a process of efforts to built a unique and consistent set of values hotel brand that underpins its product and service. We're achieved and kept No.1 on TripAdvisor in Beijing area more than half a year. Communicated with thousands of foreign travelers, it did improve my retail management and wide industry knowledge. 

East Star Sports

Apr 2015Sep 2015

Sales Associate - Part-time

EastStar offer professional basketball training, I experience 6 months part time sales and customer service in the FuLi Campus where I responsible for. As a team player worked with excellent coach, we're discussed, planned and prepared for the objective together. High appreciate from our trainees and their parents so we could maintain 200+ members and keep growing. Surrounded myself with excellent team members with the right skills, and dealing with affairs fairly and openly, to satisfy the needs of the individuals within the team.

Another Land Program 

Apr 2011Jun 2014

Volunteer

Discussed and practiced self-sufficiency and sustainable development with people who were from kinds of professions. Construction, electricity generation, handmade soap and so on, these experiences enriched my mind and physical, keep influencing my daily live until now. 

AIESEC Experiences

OutGoing Exchange

20112012

Team Leader

Connected with AIESECer around the world, found and built relationship for Chinese students chances of internship in foreign countries. Participated in the National development projects within the organization.

Talent Management

20122013

Support Manager

Responsible for Mentor & Mentee program inside the organization, focused on members' AIESEC way, encouraging and giving recommendations to new members. 

Taiwan WZU Branch

20132014

Trainee

Wonderful time with Taiwanese, learned to think from a new perspective and began to realize society responsibility.

Education

Qingdao University 

20102014

Bachelor of Administration 

International Business Top 30%

Qingdao University 

20112013

Bachelor of Laws

Law Top 30%

National University of Kaohsiung

Sep 2013Jan 2014

Short-term Academic

Applied Economics 

Skills

English 

BEC(Vantage) / Ielts(6) / Toeic(795)

Law

National Judicial Examination Certificate (C)

MBTI Analysis - ISFP

ISFPs live in a colorful, sensual world, inspired by connections with people and ideas. ISFPs easily relate to others' emotions, helping them to establish harmony and good will, and minimize conflict. They plan actions and behaviors as contributions to a sense of identity, building a portfolio of experiences.

Key Competency

Result Oriented - Define the process to achieve the objective at the first, establish criteria and analyze data follow the progress, decisions make towards to the specific goal. 

Strategic ThinkingBalance peak season and low season lodging ratio, prepare for winter business in advance. Emphasize plan and preparation, such as deliver advertisement, set floating price, build regular customer relationship. 

Customer Focus - Concentrate on listening and summarize my understanding to the speaker, respond requirements in positive ways at the first time. Pay attention to details before guests propose, deal with guests personal issue and prepare anniversary and birthday surprise.

InnovationCooperate with various fields to extend hotel space utilization, hold a company banquet, Christmas party, support for TV program production which broadcast in Taiwan and Singapore.

Learning Ability - Observe and summary during the work, share insight with teammates and business partners. Work effectively, categorize tasks according to importance and urgency. 

Individual Development Plan

For progressing future career plan, acquire the qualifications and experience require effort and preparation. The recent half year, I was studied Law by myself for National judicial examination to improving my ability of systematic study and practicing structure thinking.