Zishan Akhter Sufi

  • Kolkata West Bengal
Zishan Akhter Sufi

Consultant CRM

Work History

Work History
2009 - Present

Consultant CRM

Cognizant TecHNOLOGY SOLUTIONS
  • Led a team of 10 to support and enhance integration for Veeva application of a global pharmaceutical organization using Apex Data Loader, Informatica and PL-SQL
  • Transitioned knowledge from AD to AM, designed Service Catalogue and supported more than 60 countries
  • Designed and implemented service improvements of US $100K
  • Certified SFDC Developer (License Number: 1875895) and Certified SFDC Administrator (License Number: 2522990)
  • Designed and developed solutions to integrate Siebel 8 application using Siebel EIM, DataStage and SQL
  • Coordinated with offshore and partnered with client at onsite to deliver service enhancements of US $ 100K

Education

Education
2005 - 2009

Bachelor of Technology in Electronics and Communication Engineering

St. Thomas’ College of Engineering and Technology

CGPA : 8.54

2005

West Bengal Higher Secondary Examination (Class XII)

South Point High School

Percentage: 81

2003

Madhyamik Pariksha (Class X)

South Point High School

Percentage: 86.75

Certifications & AWARDS

Certifications
2013

Corporate Post Graduate Diploma in Business Administration

Symbiosis Centre for Distance Learning

Grade: A+

Percentage: 73.13

2015

SFDC ADM 201 SP '15

SALesforce.com

License Number: 2522990

2015

SFDC Dev 401 SP '15

SalesForce.com

License Number: 1875895

Skills

Skills

CRM ToolS

Veeva, SalesForce, Siebel

ETL TOOLS

DataStage, Informatica

Database

Oracle