Ziaur Rahman

Custom

Accident & Health Producer

Colorado Division of InsuranceLakewood, Colorado.

General Part I & State Part II Passed

Life Producer

Colorado Division of InsuranceLakewood, Colorado.

General Part I & State Part II Passed

Colorado Long Term Care Partnership

Department of Regulatory Agencies Denver, Colorado.

Continuing Education Course Passed

Objective

Entrepreneurial executive with more than 15 year of experience managing sale, marchandising and corporate level for start up and established retail, franchise and manufacturing companies. I am a retail and restaurant business professional with administrative, operations, and management experience in medium sized facilities.I am experienced in supervision, accounting, payroll, budgeting, employee development, inventory control, purchasing, public relations and strategic planning.I have excellent inter-personal skills, and a team player; have the ability to work on all levels of an organization, trouble shooting and problem solving abilities.I am computer literate, proficient in Microsoft Office TM 2007 (Word, Excel, Power Point, and Access)

Work History

Work History
Mar 2009 - Present

Underfield Writer

United American

Building long term relationship through customer service, providing a high level of customer service, prospecting, sale interviews, returning phone call, complaint handling, policy issue, policy delivery, claims handling, personal contact after the sale, policy reviews, by being on top of all service-oriented issues that will be both financially and personally rewarding. Making cold call and get the appointment to see customer at their home, show the presentation about the company if they agreed write the agreement.

Oct 2007 - Sep 2008

Business Manager

Fiesta Dollar

I supervised a host of employees including a manager and an assistant manage on a daily basis. .I trained skilled workers engaged in a variety of activities in food production, including cooking, and serving of food to customers. Develop a self-directed management team to implement progressive change.I improved food quality by revising menus, upgrading and installing new recipes, buying more appropriate foods and through staff training.Meet food cost budget by intelligent buying and utilizing leftovers.Schedule staff to provide efficient service and meet payroll budget.

·Have a staff of 11 on the management and operation team

·Solve the problem for crews and fill in the blank if any crewmember did not showed up.

·2008 – 2012Serv Safe Certified

·Best operation award from Taco Bell Management (Gold Bell)

Jan 2003 - Aug 2006

Business Manager

Taco Bell

Franchisee and supervised a host of employees including managers and assistant manages on a daily basis. I trained skilled workers engaged in a variety of activities in food production, including cooking, and serving of food to customers. Develop a self-directed management team to implement progressive change.I improved food quality by revising menus, upgrading and installing new recipes.Meet new food cost budget by intelligent buying and utilizing leftovers.Schedule staff to provide efficient service and meet payroll budget.

·Solve the problem for crews and fill in the blank if any crewmember did not showed up.

·Have a staff of 11 on the management and operation team

·Best operation award from Taco Bell Management (Golden Bell)

·2008 – 2012Serv Safe Certified

Mar 2001 - Nov 2002

Assistant Administrative

Qwest Wireless Inc.,

Worked directly with Director of Billing Development and Director of Strategic planning provide established reports to track billing complaint throughout thefacilities and develop further customer contacts for Qwest Wireless Inc.

·Designing an introductory call script that is now standard for the department.

·Developing a strategy for attacking and penetrating a customer master list.

·Developing complete managerial outline for continued growth and success of the department.

Education

Education
Jul 2001 - Dec 2001

Master of Business Administration (MBA) in E-Business Management (in campus)

Colorado Technical University
Jan 1998 - Apr 2001

Bachelor of Science, Business Administration in E-Business Management (in campus)

DeVry University

GPA: 3.93/4.00; Honors: President's List throughout Program of Study