• Sacramento Ca

Zhaniqua Reliford

I want to succeed in a stimulating and challenging environment, building the success of the company while I experience advancement opportunities.

Work History

Work History


Aug 2013 - Present
Caregiver­ In home support services​ ​(­) I prep meals; Bathe clients; run errands; drive to appointments; house chores; walk and feed animals; medication preparation; help pay bills; and grocery shop. Wal­ mart­ Cashier​

Inbound Customer service

Mar 2014 - Apr 2015

Handling calls from new and existing customers regarding a variety of requests. Using their knowledge of products or services as well as great customer service skills, professionally addressing issues, provide support and offer information, as needed, to keep customers satisfied and retain business.

Office Assistant Intern

Sep 2011 - Jun 2013
Sacramento County, PCC Radiology Department

Schedules appointments, gives information to callers, and takes dictation. Composes memos, transcribes notes, and researches and creates presentations. Generates reports, handles multiple projects, and prepares and monitors invoices and expense reports. Assist with compiling and developing the annual budget. Familiar with standard concepts, practices, and procedures within a particular field. Relies on experience and judgment to plan and accomplish goals. Performs a variety of tasks. Works under general supervision.

Office Assistant Part-time

Jun 2010 - Aug 2011
Sacramento County, Primary Care Center​

Greet and assist visitors, answer multiple telephone lines, input data into the computer, receive and distribute mail/packages, scan, edit, and format documents. Create and update telephone directory for office, updating waiting list, and perform other clerical duties as required. 



Customer Service

Call Center

Recieving High Volume Calls

Organizational Ability

Time Management

Problem-Solving Skills

Planning Skills

Technology Skills



In Progress

2012 - Present
Sacramento City College

Studying for a B.S 


2008 - 2012
The Met Sacramento High School

General Education