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Zachary Gullett

IT Support Specialist

Work History

Aug 2015 Present

IT Support Specialist

Computers on the Run
Nov 2014Aug 2015

Advanced Repair Agent

Geek Squad
  • Accurately diagnosing issues with computers, tablets, and other electronic devices at drop-off
  • Demonstrating repair work and going over notes with clients at pickup
  • Repairing computers with software and hardware issues
  • Effectively communicating with clients throughout the repair process
  • Offering complete solutions that best fit the client’s needs
  • Working within a team to get repairs done efficiently and quickly
  • Leaving accurate and detailed notes
  • Filling and keeping track of appropriate paperwork
  • Shipping and Receiving packages
Nov 2012Feb 2013

Counter Intelligence Agent

Geek Squad
Nov 2012Oct 2014

Consultation Agent

Geek Squad

Education

Jan 2010May 2014

High School

Bolton High School

Skills

Windows
E-commerce
HTML
Web Development
Typing
Customer Service
Computer Repair
Troubleshooting
Technical Support

Certifications

IC3

Certiport

Microsoft Technology Associate: Security Fundamentals

Microsoft

Microsoft Technology Associate: Networking Fundamentals

Microsoft
Jun 2012Jun 2015

A+

CompTIA