Summary

I am a young and assertive lady who has organizational ability and administrative talent.
I am a very conscientious and hard working individual who works well both within a team and on my own. Apart from my skills and abilities that I will mention, I strive to develop myself. I enjoy challenges and work well under pressure. I am self-motivated with lively and inquiring mind, the type who stands for what I believe is right and carries an independent spirit. I have very good communication skills and believe that cultural diversity is imperative in order to perform well in any working environment. When given a task, I commit to enthusiastically and give it my full dedication to ensure it is completed to the best of my ability. In addition to this, I always ensure that all tasks are delivered on time and are of outstanding quality.

Work History

Work History
Jun 2013 - Present

Credit Assessor (VEHICLE ASSET)

MBD CREDIT SOLUTIONS

JOB DESCRIPTION :REVIEW & EVALUATE ALL NEW CUSTOMER CREDIT APPLICATIONS ASSESSING CREDIT RISK REVIEW & ASSESS CUSTOMERS' AFFORDABILITY & CREDIT WORTHINESS, REVIEW & EVALUATING CREDIT REPORTS FROM CREDIT BUREAU COMPARE AND REVIEW BANK STATEMENTS, AFFORDABILITY CALCULATOR AND CREDIT BUREAU REPORT. UPDATE WHERE NECESSARY THE PAYMENTS FROM THE BANK STATEMENTS AND/OR CREDIT BUREAU REPORT FOR CREDIT VETTING PURPOSES PRODUCE RELEVANT AGREEMENT/QUOTE FOR APPROVED APPLICATIONS ENSURE CLIENT COMMUNICATION I.E. LETTERS, SMS, EMAILS IS GENERATED PROVIDE FEEDBACK TO CLIENT ON APPLICATIONS APPROVED OR DECLINED LIAISE WITH DEBTOR AND CLIENT WHERE INSUFFICIENT OR INACCURATE INFORMATION HAS BEEN PROVIDED OR WHERE THE APPLICATION HAS BEEN DECLINED COMPILATION OF DOCUMENT PACK AND FILING FOR SAFEKEEPING-HARD COPY AND SCANNED TO MANAGE, PLAN, REVIEW AND CONTROL THE DAILY OPERATIONS AND ACTIVITIES BOTH MANUALLY AND ON SYSTEM DEALING WITH TELEPHONIC QUERIES ENSURE EFFECTIVE ADMINISTRATION OF END TO END PROCESS PREPARE MANUFACTURING DISBURSEMENT REQUEST TO SETTLE VEHICLE FINANCE PREPARE AND LOAD VEHICLE APPLICATIONS

Oct 2012 - Apr 2013

Credit Analyst

BMW FINANCE

JOB DESCRIPTION: ASSESS CREDIT APPLICATION AND SUPPORTING DOCUMENTATION OF CREDIT FUNDAMENTALS, BUREAUS, SUITABILITY AND BMW FINANCIAL SERVICE GUIDELINES AND POLICY MAINTAIN AN OBJECTIVES AND CONSISTENT APPROACH TO CREDIT ASSESSMENT,RESPOND TO E-MAIL AND CIC EMAILS AS WELL AS INBOUND AND OUTBOUND TELEPHONE CALLS,BUILD AND MAINTAIN RELATIONSHIPS WITH F&I NETWORK,SALES (RMs/CMs),CPU,CUSTOMER SERVICE DEALER SUPPORT AND COLLECTION DEPARTMENTS, PERFORM VERIFICATIONS OF INFORMATION SUBMITTED WHEN APPLICABLE

May 2012 - Sep 2012

Call Centre Agent

STANDARD BANK

JOB DESCRIPTION: RESPONSIBLE FOR THE EFFICIENT OF HANDLING AND COMPLETION OF LIMIT INCREASE/DECREASE APPLICATIONS. HANDLING CUSTOMER QUERIES, CUSTOMER COMPLAINTS AND QUERY RESOLUTION ON STANDARD BANK PRODUCTS CONVEYING OBTAINED CODES TO MERCHANTS IN ORDER FOR THEM TO PROCESS THE TRANSACTION MANUALLY ON THEIR POINT OF SALE DEVISES LIAISING WITH VISA AND MASTERCARD INTERNATIONAL TO PROCESS THEIR CLIENTS TRANSACTIONSS ON STANDARD BANK'S MERCHANT'S POINT OF SALES: LIAISING WITH BRANCHES FOR CLEARANCE OF PAYMENTS ON CREDIT CARDS AND ASSIST WITH ONGOING CARD CAMPAIGNS WHENEVER THE ARISE

Jun 2011 - Sep 2011

Finance Agent

TOP TV

JOB DESCRIPTION :MEET THE MONTHLY SERVICE LEVEL AGREEMENT ON ALL CARD QUERIES AND RESOLUTIONS SELLING OF STANDARD BANK PRODUCT TO EXISTING CLIENTS COMPANY TOP TV POSITION FINANCE AGENT PERIOD JOB DESCRIPTION SUBCRIPTION MANAGEMENT, REGISTRATION AND ACTIVATION OF NEW CUSTOMERS, PAYMENT ALLOCATION, CUSTOMER COMPLAINTS AND BILLING QUEIRIES. REASON FOR LEAVING CONTRACT EXPIRED COMPANY FNB DEBT REVIEW CENTRE

Jun 2009 - Dec 2010

Credit Analyst

FNB DEBT REVIEW CENTRE, JOHANNESBURG

JOB DESCRIPTION: TO MAKE DEBT REVIEW PAYMENT AND DEFAULT MANAGEMENT TEAM AREA THE BEST IN THE INDUSTRY IN TERMS OF INFLOW OF PAYMENTS FROM CUSTOMERS AND PAYMENTS DISTRIBUTION AGENCIES AND DEFAULT MANAGEMENT TO MANAGE THE DEBT REVIEW TO MONITOR BOOK PERFOMANCE CRAFT AND EXECUTE STRATEGIES RELATING TO PAYMENT, REJECTIONS AND TIMELINES IN LINE WITH THE REQUIREMENTS OF THE NCA INCLUDING TERMINATION OF NON PAYING CUSTOMERS WHO ARE TO BE ENGAGED ON A LEGAL PROCESS FOR RECOVERY OF OUTSTANDING PAYMENTS BY WAY OF LEGAL PROCESS. REASON LOOKING FOR EMPLOYMENT COMPANY

Feb 2007 - May 2009

Credit Analyst

FNB HOMELOANS, JOHANNESBURG

JOB DESCRIPTION: CREDIT ASSESSMENTS FOR NEW HOME LOANS APPLICATIONS FOR SELF EMPLOYED AND SALARIED INDIVIDUALS WHICH INCLUDES: VERIFYING APPLICANT'S STATED INCOME, IDENTIFYING AND RECOMMEND RISK MITIGATION OF BORROWERS,FINANCIAL INFORMATION STATEMENTS ANALYSIS,REPAYMENT OF THE BOND AMOUNT AS PER NCA REQUIREMENTS AND REPAYMENTS TO INCOME (rti) AS PER NON-NCA, ADHERE TO SERVICE LEVEL AGREEMENTS AND TURNAROUND TIMES IN SUPPORT OF BUSINESS STRETEGY

Jun 2006 - Jan 2007

Credit Vetting Agent

VODACOM
POSITIONS: AGENT & CREDIT ANALYST(REFFERALS) JOB DESCRIPTION: ASSESSING CREDIT WORTHINESS OF CLIENTS, CREDIT CHECKS ON ITC & TRANSACT, ANALYSING DOCUMENTS AND FINDING COHERENCE BETWEEN INFO ON ITC AND INFO SUPPLIED BY THE CUSTOMER, ASSESSING IN ACCORDANCE WITH THE CUSTOMER AQCUISITION POLICY TAKING INTO ACCOUNT AFFORDABILITY & EXPOSURE, HANDLING REVIEWS, GIVING STATUS OF REFERRALS TO DEALERS, TAKING CORRECTIVE ACTION IF SYSTEM MADE ERROR, ENSURING THAT SLA IS MET. PERIOD: REASON FOR LEAVING: CAREER GROWTH NAME OF THE COMPANY: COMPUTERSHARE LTD

Education

Education
Jan 2015 - Present

Course inĀ 

Unisa

1.Financial Accounting Principles

2.Fundamentals of Credit Management

Jan 2003 - Nov 2003

Secretarial Diploma

Keyboards College

Secretarial Course

Jan 2002 - Nov 2002

Bcomm Accounting (Incomplete)

Damelin Business College

Bcomm accounting

Jan 1999 - Dec 2001

MATRIC

MOKGOME SECONDARY SCHOOL

ENGLISH (HG)

ISIZULU (HG)'

ECONOMICS (SG)

BUSINESS ECONOMICS (SG)

ACCOUNTING (SG)

MATHEMATICS (SG)

Skills

Skills

MS WORD, MS EXCEL, MS OUTLOOK AND MS POWERPOINT

8 - 10 YEARS EXPERIENCE

job description

vehicle

credit

Keyboards

institution

ENGLISH

DRIVERS LICENSE

CODE 10

References

References

MRS LEANDA BROEDRICH

MANAGER AT MBD CREDIT SOLUTIONS 011 560 6584 / 0767337300

MR CHARLES KGOBE

SUPERVISOR AT VODACOM 0829970883 / 0823738600

MR HANNES VAN DER MERWE

TEAM LEADER AT TOP TV 011 582 9802 EXT 8453 / 0829263788

MS MAVIS NANASELE

TEAM LEADER AT FNB DEBT REVIEW CENTRE 011 490 4251 / 0736130043

MR SAMUEL KUTAMA

MANAGER AT FNB HOMELOANS 011 649 0222 / 0824435757

MR MARLON OBERMEYER

TEAM LEADER AT STANDARD BANK 011 858 6317/ 0795048243

MRS FIKILE NKOSI

TEAM LEADER AT BMW FINANCE 0811269346 OPTION 6/ 0834857945