• Empower and guide crew members to become the future seniors of the company through delegation, follow up and evaluation by submitting continuous cabin crew performance reports.
• Make sure the company's SOPs are followed and respected on every flight.
• Build a strong relationship of confidence within the operating team members and with the customers.
• Provide the customers with a unique in-flight experience on every flight in a safe and secure environment.
• Make sure High Valued Customers are personally recognized and acknowledged.
• Communicate any feedback and situation to the company via professional reports in order to enhance our onboard product and service performance..
answer telephone, screen and direct calls
Incharge of smooth running operation
Conflict managment training
Service recovery training
First class service training
Business class service training
Economy class service training
Hospitality Management ( Hotel Management )
Email : [email protected]
Mobile: 00971 55 5934363