- Lead my team (up to 24 crew members) to a successful flight experience.
• Empower and guide crew members to become the future seniors of the company through delegation, follow up and evaluation by submitting continuous cabin crew performance reports.
• Make sure the company's SOPs are followed and respected on every flight.
• Build a strong relationship of confidence within the operating team members and with the customers.
• Provide the customers with a unique in-flight experience on every flight in a safe and secure environment.
• Make sure High Valued Customers are personally recognized and acknowledged.
• Communicate any feedback and situation to the company via professional reports in order to enhance our onboard product and service performance..