Zaineb Ghlayem

Passengers and Customer Service, Problem Solving, Dealing with Governmental institutions such as Transport Canada and Canadian Air Transport Security Authority, Providing Customer Service to International Airlines. Operating screening equipment such as x-ray, WTMD, HHMD, and body scanner, customer service, communicating with passengers, dealing with airlines companies, acknowledgement of operational procedures.

Teaching BC Employment Standards Act. Engaging with youth in group activities. Building trust with youth through answering questions. Facilitation and following an action plan. Job Search Tactics. Job finding mentorship.

Preparing Correspondence, Recording Meetings Minutes, Labor Relations, Conducting Orientations for new employees. Administrative office work, Maintaining Records of Meetings and Orientations. Labour law knowledge and conflict resolution. Organizing negotiation committees and collective bargaining. Campaign Organizing and field Marketing.

Supervising staff of 5, scheduling, inventory, customer service, cash handling, credit and debt transactions, shipping and receiving, merchandising and display, promotions, and advertising, resolving costumer complains, POS monitoring and bookkeeping.

An intensive look on the project management process with tips and details on how it works.

Labour Relations. investigation and Conflict Resolution. Collective Bargaining. discipline and grievance procedure.

Bachelor of Arts: Major: Political Science Subject Studied: Understanding Governments and Politics, Political Ideologies and theories, Globalization, International Economy and its effects on societies in the Modern World. Minor: Middle Eastern and Islamic Studies. Subjects Studied: History and Politics, Social and Economic Development and Discussions on Arts and Culture in the Middle East.

Occupational hazards identification and prevention

Level 1