Zachary Telschow

In order to increase the efficiency of claims handling, I was one of hundreds of developers working on an Allstate initiative called NextGen.The program streamlined the claim handling process, allowing each customer to be served more quickly and effectively.My team, financials, wrote code that allowed the system to pay customers who had filed a claim within the business logic required.For the last several months, I was working on a small team that had been processing stuck medical bills.

While working at BigMachines, I've implemented our custom sales software solution for a variety of clients.I've been involved in every facet of the process, from building configurators to integrating to CRM backend software to fine tuning pricing logic.Aside from technical work, I’ve also engaged in numerous projects where I’ve had additional requirements gathering responsibility, allowing me to grow my skills in design and project management.The job has been an invaluable experience across a variety of software and business subject matters.

As head tour guide, my primary responsibility was to arrange an ambassador for every individual and group tour throughout the course of the school year.  In addition, I helped run monthly meetings and replaced my direct superior at events on occasion.  Due to the heavy travel required by my supervisor (Ashley Schmidtke), I was often solely responsible for the tours at the college.  I also implemented an Access database to ease scheduling of tours and events.

While at Snap-on tools, I used geographic information systems software in order to create deliverable maps which were used to optimize the routes traveled by Snap-on franchisees.  I also queried databases for information on potential customers, produced a series of online surveys for use at the national franchisee convention in Las Vegas, and used basic functions in the statistical software SPSS to analyze long term tracking studies.