Work History

Work History
Jan 2011 - Present

Merchandise Team Lead

The Dollywood Company
  • Managed day-to-day operations of the Dollywood Sweet Shoppe.
  • Ensured food safety regulations were being followed.
  • Handled conflict resolution
  • Ensured guest satisfaction
  • Proactively monitored cost control within the operation
Apr 2011 - Present

Tutor

Southern Illinois University
  • Provide tutoring services to student athletes in marketing and management.
  • Chosen from a field of over 100 prospective students
Jan 2010 - Dec 2010

Craftsman Apprentice

The Dollywood Company
  • Worked on special projects for the Crafts Buyer.
  • Learned the story and process of; blacksmith, candles, glass blowing, leather making, and wagons.
  • Produced blacksmith products, gave craft demonstrations, and assisted the master craftsmen in finishing work
May 2007 - Dec 2009

Merchandise Sales Host

The Dollywood Company
  • Sales
  • Stocking
  • Guest service
  • Did job rotation in the majority of all shops on park.

Education

Education
Aug 2010 - Present

Hospitality and Tourism

Southern Illinois University
  • Hospitality and Tourism Administration major
  • Specializing in Lodging and Tourism Management
  • Marketing minor

Activities and Societies: 

  • Eta Sigma Delta: International Hospitality Management Society (Vice President and founding member)
  • Hospitality and Tourism Association
  • Saluki Volunteer Corps
  • Southern Illinois University Mascot
  • Promotions for the Hospitality and Tourism Administration major

Expected graduation: May, 2012.

May 2010

Associate of Arts and Associate of Applied Science

Rend Lake Community College

Completed one year of college prior to graduating high school then completed one year after graduation to earn my Associate of Arts and Associate of Applied Science degrees.

Societies: National Society of Leadership and Success (lifetime member)

Summary

Hospitality and Tourism student expected to graduate in Spring 2011 with a B.S. in Hospitality and Tourism Administration with specializations in Tourism and Lodging Management and a minor in Marketing. Over 5 years of experience in sales within the theme park industry. Food service sanitation licensed. Interested in marketing, sales, and social media within the theme park industry.

Interest

Blogging, marketing, music, philanthropy, social media, theme parks, travel, water parks,

Certifications

Certifications
Apr 2010 - Apr 2015

Food Service Sanitation License

State of Illinois, Department of Public Health