Zachary Oeser

Senior Field Technician

Work History

Work History

2011 - Present

Senior Field Technician

DirectLink

Senior Field Technician

2010 - 2011

Valet

TownePark

Involved with customer service for the entirety of the work day.

Assisted the customers/guests of the hospital as well as park vehicles and maintain lot organization as needed. 

Organization, multitasking, prioritizing, and reasoning skills were of the utmost

importance. 

Scored 100% on three out of three “secret shopper” tests.

Transferred luggage, trunks, and packages to and from rooms, loading areas, vehicles, and lobbies.

Assist physically challenged travelers and other guests with special needs.

Transported guests about premises and local areas via the complementary shuttle.

Work locations varied from the Ritz Carlton in Vail, the Four Seasons in Denver, and Skyridge Medical Center in Lone Tree.

2011 - 2011

Head Chef/ Kitchen manager

Dairy Queen

Cleaned and prepared various foods for cooking and serving.

Swept and scrubbed floors and bathroom.

Received and stored supplies.

Check the quality of raw or cooked food products to ensure that standards were met.

Supervised and coordinated activities of cooks and workers engaged in food preparation.

2009 - 2010

Valet

AMCO

Involved with customer service for the entirety of the work day.

Assisted the customers/guests of the hospital as well as park vehicles and maintain lot organization as needed. 

Organization, multitasking, prioritizing, and reasoning skills were of the utmost importance.

Transferred luggage, trunks, and packages to and from rooms, loading areas, vehicles, and transportation terminals.

Assisted physically challenged travelers and other guests with special needs.

Work locations varied from Penrose Main, Penrose St. Francis, and Memorial hospitals in Colorado Springs.

At Penrose Main we parked between 500-700 cars a day.

 

2007 - 2009

Custodian

Town Of Kiowa

Performed all duties of maintaining and cleaning of offices and building.

Ensured all duties where completed every week.

Provided a clean and presentable office for all staff, including the police department.

2008 - 2009

Field Technician

DirectLink

Responsible for all installations and trouble shooting for all customer internet at job sites.

Responsible for completing several appointments on a daily basis, ensuring customer contact and satisfaction.

Education

Education
2009 - 2014

Organizational Communications And Computer Information Systems

Metropolitan State University Denver

My degree programs at Metropolitan State University have educated me in the business functioning environment. Related classes from my communication major include but are not limited to- high performance teams, communication ethics, listening and interview communication skills, rhetoric, communication strategies effecting organizational change, as well as an advanced organizational communication internship with DirectLink.

Related classes from my computer information systems minor include but are not limited to: telecom systems and networking, network installation and administration, computer applications for businesses, information systems analysis, and business website design.

2008 - 2009

General Studies

University Of Colorado Colorado Springs
2008 - 2008

A+ Certification, Business Strategies

Pickens Technical College
2004 - 2008

High School Diploma

Elizabeth High School

Skills

Skills

Computers and Electronics                                         Systems Evaluation Telecommunications                                                   Speaking Operations Analysis                                               Customer and Personal Service Systems Analysis                                                    Judgment and Decision Making   Complex Problem Solving                                          Writing Active Learning                                                      Operation Monitoring Engineering and Technology                                      Personnel and Human Resources Critical Thinking        70WPM                                            Installations

Certifications

Certifications
2008 - Present

Microsoft Word 2007

Pickens Technical College
2008 - Present

Microsoft Excel 2007

Pickens Technical College
2008 - Present

IC3

Pickens Technical College
2014 - 2016

Tower Saftey and Fall Restraint Systems

SafteyOneInc
Safety One training meets or exceeds the requirements established by NATE (National Association of Tower Erectors) and American Tower Corp as well as all major telecom providers. We meet and exceed all applicable OSHA 1910 and 1926 regulations.
2013 - 2013

Best Of Business 2013

Douglas County
Best Of Business General Category - DirectLink

Portfolio

Summary

I love computers and technology. The internet and networking advances of this day and age make telecommunication careers my priority. I love to disassemble and rebuild and reconfigure computer systems. I am the type of person who wants to understand how everything works. I enjoy working and carry a personal responsibility to the job. I was able to complete all computer classes offered at my high school and for 3 years. I was a student technology assistant that maintained the health of the schools computer systems and helped others with their computer education. My senior year of high school my high school paid for me to attend one year at Pickens Technical College where I obtained multiple certifications and received a academic award. I ran track and cross county for 5 years in primary school and was a proud member of Elbert County 4H for 13 years.

I am looking for a career with a company that I can grow with over time that will help me accomplish my future goals. Along with my excellent work ethic, I am honest, hard-working, reliable, and get along well with others. I am excited for the opportunity to work with a company that uses technology on a large / global scale to provide communication solutions otherwise unattainable. I believe that my problem solving skills and my interest and experience in the wireless telecommunication field makes me an excellent candidate for your company.

testemonial

Submitted on Fri, 02/21/2014 - 15:30 Submitted by anonymous user: [72.1.108.193] Submitted values are: Name: Comments: Feb 21, 2014 Wow!  What a great "user experience" working with Zach earlier today! It took me close to 2 years(+?) to transform that sissy antenna pipe I originally put on the roof into a tower; complete with eyebolts to hook a safety harness; a step to stand on to get off of the steep, slanted roof; and a tool shelf/tray big/strong enough to hold the tools and the computer needed to install and align the new internet communications antenna. I cannot even begin to over state the euphoria I experienced when I learned that Zach actually had a safety harness to hook to the safety eye bolts I had installed, and that he substantially approved of the additions I made to the antenna tower to ensure his safety and enhance his “provider experience” while working on the antenna. I’m still smiling (and gloating unashamedly), because of Zach’s numerous and most generous comments approving my "over and above" additions to the antenna tower, which have fully exonerated me of the “way excessive”, “time consuming”, “unnecessary” (especially the “way over done tool shelf”) jabs, glares, stares, and “verbal abuse” I received often from my wife, son, and mother-in-law as they impatiently waited for me to call you back out to install the new antenna.  While I could reduce the “din of the masses” by stating, “Well, who are you to say what’s needed on the roof?  You have never been up there,” I was never able to persuade “the masses” to accept the need for “that silly tool tray.”  Thank you Zach! I want to personally thank all of you at Direct Link, and especially the technicians I have met and spoken to over the phone for your perseverance and patience in working with me in resolving our intermittent and sometimes super-slow-to-intermittent or nonexistent internet communications.  Despite the fact that I’m the one who built his house in a hole, you have continued to offer valuable assistance and suggestions.  Today, our house is still in the same hole, but our download speed has increased from a rare, exceptional, maximum transfer rate of about 1.9 mbps with frequent lost internet connections to an average of 3.5 mbps with NO LOST CONNECTIONS.  What more could I ask? With so many “opportunities for success” challenging all of us every day, it’s really nice to discover after considerable effort that the final results, (3.5 mbps), far exceed even an imagined expectation.  I just wanted all of you at Direct Link to know that what you do does make a difference.  I will finally have some peace from my family and be free from comments like, “I hate our internet,” and “Can’t you do something to fix it?”  I can’t thank you enough for the peace I shall enjoy going forward. Thank you so much. Sincerely, Gary Phillips, Colorado Please feel to use my comments as you with should you find anything here worth quoting to your future clients and customers.