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Work experience

Jun 2012Present

Part Sales

Freightliner of Latrobe

Responsible for checking and receiving orders. Assist techs with quoting part orders and ordering required parts. Keeping track of warranty returns . Answering phone calls and assisting customer's with ordering parts. 

 

Apr 2010Jun 2012

Sales/Service Writer

National Tire and Battery 

Greeting customer's and writing up repair orders. Assisting customers and techs with looking up tires and or parts needed for repairs. Writing estimates for work needed and reviewing options with customers. Answering phone calls. Opening the store for the work day. Preparing nightly deposits when working closing shift. General cleaning.

Feb 2006Feb 2010

Parts Counter Sales

Bentley's Yamaha 

Checking in daily parts orders. Calling customer when orders complete. Work with Service Adviser and Techs looking up correct parts for jobs. Answering phone calls. Keeping department clean and stocked.Closing and preparing nightly deposit at the end of each day.  

Sep 2005Oct 2006

Ford Parts Sales

Colonial Ford

Checking in daily part orders. Calling customer when orders are complete. Deliver parts when needed.  Assist techs and customers with looking up and ordering parts. Cutting keys. General cleaning .

Education

Aug 1998Aug 2001

Diploma

Greater Latrobe High School

General studies.

Aug 1998Aug 2001

Certificate in Masonry

Eastern Westmoreland   Career and Technology Center

Completed all necessary requirements to receive my certificate. 

Skills

I have experience with multiple  types of parts catalog programs. I also have good customer service skills. Experience in sales and service aspects of a dealership. I'm a team player.

Certifications

2014Present

Freightliner Trucks

Certification in Freightliner product training.

Sep 2005Oct 2006

Ford Motor Company

Master Certification in Ford Parts lookup.