Tim Leone

Part Sales/ Service Advisor

Work History

Work History

Part Sales

Jun 2012 - Present
Freightliner of Latrobe

Responsible for checking and receiving orders. Assist techs with quoting part orders and ordering required parts. Keeping track of warranty returns . Answering phone calls and assisting customer's with ordering parts. 

 

Sales/Service Writer

Apr 2010 - Jun 2012
National Tire and Battery 

Greeting customer's and writing up repair orders. Assisting customers and techs with looking up tires and or parts needed for repairs. Writing estimates for work needed and reviewing options with customers. Answering phone calls. Opening the store for the work day. Preparing nightly deposits when working closing shift. General cleaning.

Parts Counter Sales

Feb 2006 - Feb 2010
Bentley's Yamaha 

Checking in daily parts orders. Calling customer when orders complete. Work with Service Adviser and Techs looking up correct parts for jobs. Answering phone calls. Keeping department clean and stocked.Closing and preparing nightly deposit at the end of each day.  

Ford Parts Sales

Sep 2005 - Oct 2006
Colonial Ford

Checking in daily part orders. Calling customer when orders are complete. Deliver parts when needed.  Assist techs and customers with looking up and ordering parts. Cutting keys. General cleaning .

Education

Education

Diploma

Aug 1998 - Aug 2001
Greater Latrobe High School

General studies.

Certificate in Masonry

Aug 1998 - Aug 2001
Eastern Westmoreland   Career and Technology Center

Completed all necessary requirements to receive my certificate. 

Skills

Skills

I have experience with multiple  types of parts catalog programs. I also have good customer service skills. Experience in sales and service aspects of a dealership. I'm a team player.

Certifications

Certifications

2014 - Present
Freightliner Trucks

Certification in Freightliner product training.

Sep 2005 - Oct 2006
Ford Motor Company

Master Certification in Ford Parts lookup.