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Work experience

Oct 1996Jun 1998

Research Analyst - Corporate R&D

united airlines - chicago
Aug 1992Oct 1996

System Design Analyst - Sr System Design Analyst

united airlines - san francisco
Dec 1987Aug 1992

Programmer Analyst - System Design Analyst

United airlines - Chicago

Performed requirements definition, high level design, detail design, coding, testing, and issue resolution. Developed test criteria, test conditions, data, and coordinated testing. Completed quality and standards review of technical components. Prepared system documentation. Conducted evaluation and selection of vendor product.

Review - Seeks out challenging tasks and works best with multiple assignments. Has very good technical skills and learns new skills quickly. Handled complex analysis work on time or ahead of schedule. Prepared well organized and clear written documentation and user presentations. Demonstrated excellent problem solving skills. Produced high quality work in analysis, programming, and planning.

Jun 1984Dec 1987

Programmer - Programmer Analyst

mutual of omaha

Performed detail design and more difficult COBOL programming tasks. Served as coordinator of programming activities. Developed test criteria, test conditions, data, and coordinated testing.

Review - Demonstrated understanding of business functions and earned the respect and confidence of customers. Willing to accept responsibility and self-motivated. Successfully coached and developed less experienced programmers.

Education

Aug 1980Jun 1984

Bachelor of Arts in Computer Science

University of missouri - columbia 

Skills

Communications
customer service
system analysis
documentation
Testing
Design
Programming

COBOL, JCL, SAS, DB2