Global Quality Manager - Small Power Transformers Product Group
ABB - Based in Geneva (CH)
Job Dimension: Lead Quality related activities for the Small Power Transformers Product Group, constituted of 13 factories in 11 different countries (USA, Colombia, Finland, Switzerland, Poland, Italy, Turkey, South Africa, India, China and Vietnam).
.Create and lead the Product Group Quality Strategy in line with ABB Group Quality initiatives, Transformers Business Unit Quality Improvement Plan, Customer expectations, and in coordination with Product Group Global team (Engineering, Supply chain…)
.Establish regular quality performance reviews and define relevant actions to support the continuous improvement in the Small Power Transformers factories.
.Continuously analyse customer complaints as well as internal issues (e.g. Test Failures) across all factories to drive improvement and improve synergies in all our units. .Maintain Global Quality documentation for the Product Group (Quality Cards, Instructions...) and create new documents when necessary.
.Trigger Global Improvement projects when similar issues are identified across the different factories.
.Regularly audit the Small Power Transformers Factories.
.Report the Product Group Quality performance to higher level management on a regular basis.
.Provide support and work closely with factory Quality managers to develop their competences and help them with their challenges.
.Lead the resolution of major quality issues by coordinating the root cause analysis process between factories, technical experts and customers.