Download PDF

Yvan Chapel

Global Quality Manager


Through my career, I have developed strong Project Management and Quality skills, always working in a Global environment, close to customers. After several years in Asia in the railway industry, I joined ABB 7 years ago as Localization Project Manager, transferring Traction Transformer projects from Switzerland to China, India, Poland and South-Africa. Along my career, I became more and more involved and passionate about Quality and acted for different roles in this field since 2012. I am currently Global Quality Manager for ABB's Small Power Transformers Product Group.

Work History

Jan 2017Present

Global Quality Manager - Small Power Transformers Product Group

ABB - Based in Geneva (CH)

Job Dimension: Lead Quality related activities for the Small Power Transformers Product Group, constituted of 13 factories in 11 different countries (USA, Colombia, Finland, Switzerland, Poland, Italy, Turkey, South Africa, India, China and Vietnam).

.Create and lead the Product Group Quality Strategy in line with ABB Group Quality initiatives, Transformers Business Unit Quality Improvement Plan, Customer expectations,  and in coordination with Product Group Global team (Engineering, Supply chain…)
.Establish regular quality performance reviews and define relevant actions to support the continuous improvement in the Small Power Transformers factories. 
.Continuously analyse customer complaints as well as internal issues (e.g. Test Failures) across all factories to drive improvement and improve synergies in all our units.                                                                          .Maintain Global Quality documentation for the Product Group (Quality Cards, Instructions...) and create new documents when necessary.
.Trigger Global Improvement projects when similar issues are identified across the different factories.
.Regularly audit the Small Power Transformers Factories.
.Report the Product Group Quality performance to higher level management on a regular basis.
.Provide support and work closely with factory Quality managers to develop their competences and help them with their challenges. 
.Lead the resolution of major quality issues by coordinating the root cause analysis process between factories, technical experts and customers.

Sep 2013Dec 2016

Traction Transformers Quality specialist - Localization Project Manager

ABB - Based in Geneva (CH)

Traction Transformer Quality specialist:
.Lead Quality activities for the ABB Traction Transformers factories (footprint at that time: Switzerland, China, India, Poland and South-Africa).

.Establish and lead continuous quality improvement culture within the Traction Transformer product line. Develop reliability growth process and KPIs to assess product line performance and improve customer satisfaction. Report performance to ABB Group Senior level.

.Conduct yearly NPS analysis, follow and improve Customer Complaints resolution process.

.Regularly Audit Traction Transformer factories as per relevant standards (ISO9001 and IRIS).

.Lead major quality issues resolution worldwide (Internal and external coordination).

Localization Project Manager:
.Lead business development activities for the localization of Traction Transformer manufacturing in the USA. Study Buy America regulations, organize meetings with US Federal Transit and Railroad Administrations, create business plans.

.Manage a South-African localization project. Involved in the factory establishment (green field), customer discussions, conduct local management team interviews, local supplier development, training organization...

.Continue transferring projects to China as described below.

Sep 2012Aug 2013

Localization Project Manager - Quality support

ABB - Based in Datong (China)

.Support the localization process in Datong ABB Traction Transformer workshop (particularly project management, supply chain and quality processes).

.Take an active role for local suppliers development (lead supplier Quality audits and follow-up, train Datong ABB Quality team).

May 2010Aug 2012

Localization Project Manager

ABB - Based in Geneva (CH) 

Manage the transfer of production from Geneva to local ABB workshops (India and China) :
.Coordination of the Geneva team and the local units in order to comply with customer requirements.

.Lead the project within ABB organization in Geneva from tender to execution phase.

.Ensure smooth operation of the delivered products (manage any problems occurring during operation), high interaction with customers and suppliers.

.Lead supplier audits (mainly in China and India).

.Involved in Top Quality Issue resolution worldwide.

Aug 2009Sep 2009

Railway consultant

Alten (based in Dubai)

Mission for Thales in Dubai: Team leader for the Commissioning of the Operation Control Center

Feb 2006Apr 2009

Train Electronic Embedded system Expert

ALSTOM Transport  (Based in China)

.Manage the Type Testing campaign (Static and dynamic performance tests) and Routine commissioning of Shanghai L1&L2 new rolling stocks dedicated to Train Control and Monitoring System.

.In charge of the Chinese suppliers performance and follow up.

.Specific interface between customer (Operator) and Alstom Teams whatever Commissioning&Warranty or design team in Europe, strong autonomy, Shanghai L1&L2&L3.

.Manage a team (5 engineers) dedicated to commissioning and warranty activities in order to ensure the best availability of Shanghai L1&L2 trains.

Certifications & Trainings

Nov 2015

How to implement a Quality Management System According to ISO9001-2015

AFNOR - Paris (24 hours)
Oct 2014

IRIS Internal Lead Auditor

International Competence Center Rail GmbH - Berlin (40 hours)

International Railway Industry Standard (IRIS): IRIS use ISO9001 as a base plus extra requirements related to the railway industry. Certificate number: 564.

May 2013Mar 2014

Operational Excellence Program

ABB Internal training - Finland, Poland, Spain (120 hours)

Internal program focusing on lean management and lean manufacturing. Cost out project totaling more than 500 kUSD in savings 


ABB Associate Project Manager

Internal certification (80 hours)


English: Fluent

French: Native language

Chinese (Mandarin): Good understanding, limited working proficiency

Italian: Passive understanding


Sep 2000Jun 2005

Master of Science - Transport engineering

ESTACA (Paris - France)

.Five-year program in Transport engineering (Aeronautics, Automotive, Railway, Aerospace).

.Areas of studies: Fluid Mechanics, Aerodynamics, Materials, Mechanics, Electrical engineering

Sep 2004Mar 2005

Kasetsart University

Semester at Kasetsart University of Bangkok (Thailand): Studies in Aeronautical Engineering.