Download PDF

Objective

To become a valued asset with the organization using my experience in sales.

Education

Jan 2015Present

Civil Engineering

Florida International University


Jan 2011Dec 2013

Associates Degree in Civil Engineering

Miami Dade College


Work experience

Jun 2015Present

Territory Manager

Certified Slings and Supply
  • Quotes and negotiates prices and credit terms, prepares contracts, and closes orders
  • Manages and maximizes quotes conversions
  • Grows and develops customer relationships and loyalty to increase market share
  • Manages and controls sales related expenses
  • Meets or exceeds Company targets for units, dollars and gross profit
  • Manages designated territories and customers to maximize our presence
  • Manages market awareness and provides lost sales reports
  • Works with customers and potential customers to provide solutions to their rigging needs
  • Provides on-site expertise for demonstrations, crane inspections and technical support
  • Sells parts or service to enhance the after sale value of our product and ensures return business
  • Keeps accurate and up to date call logs, prospect lists and mileage information
  • Provides status report to sales manager as to achievement of goals and objectives
  • Attends training and sales meetings as required to stay current with new products and special deals
  • Provides feedback to other departments
  • Maintains a contact management type database for designated territory
  • Makes frequent opportunity calls and generates new customers
Jun 2014Jun 2015

Inside Sales Representative

Nortrax Inc
  • Assists in pricing equipment for territory managers
  • Maintains records of equipment and attachment inventory. The following documentation needs to be performed as indicated
  • Overall responsibility for all whole goods inventory and attachments for that location
  • Coordinates any service prep work for whole goods sales (excluding used equipment)
  • Assists walk-in customers with equipment issues
  • Supports territory managers with customer or equipment issues
  • Directs the rental program to include
    • Proper equipment to rent
    • Proper paperwork is completed thoroughly and accurate by customer and store personnel
    • Assists General Manager in collecting open accounts
    • Under the direction of the General Manager or Regional Sales Manager, coordinates Territory Manager's sale of equipment or accessories
  • Interprets and implements company policies and develops operating procedures to facilitate store operations
Mar 2012Jun 2014

Certified Parts Advisor

Nortrax INC
  • Service customers at the counter and on the phone in a courteous and professional manner
  • Provide advice and options for customers including new, remanufactured or rebuild parts where applicable
  • Actively explain Nortrax’s promotional programs to all customers on a proactive basis using value added techniques
  • Explain ordering options available to the customer for non-stocked parts including expedited shipment with freight charges or stock order with no freight charges
  • Order outside parts as required by the customer through the Nortrax approved parts procurement processes
  • Accurately invoice customer goods explaining charges as required to the customer when presenting the invoice
  • Maintaining and updating display and front counter area including cleaning and organizing parts counter, work areas, and floors to maintain a respectable and clean parts department at all times
  • Follow prescribed cash, and credit processing procedures

Certifications

Nov 2015Present

Competent Person

Capital Safety
Dec 2015Present

Confined Space Entry Supervisor

Capital Safety
Aug 2015Present

Qualified Rigger Level 2

Crane Tech ,LLC


Jul 2016Jul 2018

Basic Life Support/CPR

American Heart Association
Mar 2012Present

Certified Parts Advisor

John Deere

Skills

  • Strong parts experience at the dealership level
  • Ability to read and interpret safety rules, operating and maintenance instructions and procedure manuals 
  • Good understanding of mechanical, electrical, and hydraulic schematics 
  • Proficient in operating parts scanner, key machine, fork lift, and pallet jack 
  • Excellent communication and customer service skills 
  • Good decision making and negotiation skills 
  • Ability to perform multitask work and meet deadline
  • Computer skills including Microsoft Office, Excel, and Access 
  • Strong ability to adapt to new environment very soon
  • Basic Knowledge: Matlab, AutoCad