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Summary

 I'm always in passion of retail, fashion and always providing high-standard front-line customer services. I have years of experiences in Fashion Industries, year of David Jones sale experience and have experiences in concession store management in David Jones.    

I'm a multilingualism and in progress of a third language learning.

I have outstanding performance in KPI and assisting management, and been selected as Top Sales in David Jones Chatswood store in 2014.

I'm always willing to learn, to share and to improve, always contributing to team work.

Work experience

Stuart Weitzman DJSYD

Dec 2014Present

Full-Time Sales

Providing exclusive shopping experiences 

Assisting manager for VM and sale promoting

Assisting stock consolidation and stock taking

Carrying out manager's and head office procedures

Apr 2014Dec 2014

Assistant Manager (Concession)

Daily KPI performance

Five-Star Customer Service

Carry out Head Office procedures

Visual Merchandising and Brand promoting

Aug 2013Apr 2014

Sales Assistant in Ladies Shoes and Accessories -PPT

Top sales in Ladies shoes and Accessories Department 

Five-Star Customer Service

Achieving David Jones Amex Cards and KPI at monthly basis

Dec 2010Dec 2012

Sales Advisor

Professional telephone and in-store customer service

Visual Merchandising for Fashion shows and Bag Fairs at both Sydney /Melbourne exhibition Center

Online Marketing and Brand promoting with many online shopping clubs

Office management and Accounting management including  MYOB invoicing and Daily banking. 

Education

Oct 2008Oct 2010

Bachelor of Business, Accounting

• Excellent academic record - Average "Disdiction" through studies.

• Dean's Letter of Commendation - Outstanding level of performance in 2009

• Granted with CQUniversity Vice Chancellor's Scholarship

• Nominated for the Capmpus Director's Leadership Award

Skills

Customer Service
KPI
Bilingual Proficiency
Visual Merchandising
Loss Prevention

Certifications

David Jones Chatswood Store

Sep 2013Feb 2014

Top Sales

David Jones Chatswood Store Top Sales in Ladies Shoes and Accessories Department

Adobe Certified Training Management Center (China)

Apr 2013Apr 2013

Adobe China Certified Designer-Post Production

Certified Designer in Adobe Photoshop, Adobe Illustrator, Adobe InDesign, Adobe Acrobat

References

Eugenia ( Stuart Weitzman DJSYD Store)

Office Line: 0498381146

Gemma Cahill ( DJ Manager)

Office Line: 02 9844 4020