Work Experience

Work History

Nike, Inc

Aug 2013 - Present

Social Media Specialist; Global Consumer Services

  • Consistently provide excellent customer service to the consumer via Nike’s social media channels
  • Proactively check in with consumers to provide a sense of community with Nike & ensure consumer satisfaction
  • Seek the best opportunities to engage communication with social influencers to enhance our brand & consumer experience
  • Track consumer trends and cater to each evolving consumer need, desire and expectation

BeCore Promotions Inc

Mar 2013 - Jul 2013

Tour Manager; Columbia Sportswear 

  • Spearheaded Columbia Sportswear’s largest marketing campaign to date from Miami to Boston
  • Worked directly with Event Coordinators and Retail Managers to ensure all operations were in place & ensure the best experience for consumer
  • Provided Columbia Headquarters with daily reports of consumer interaction, analytic information and feedback on each event
  • Managed social media content for Columbia’s Instagram, Facebook and Twitter accounts

Nike, Inc

Sep 2012 - Jan 2013

Fraud Specialist; ETW Consumer Services

  • Focused on retail loss prevention and financial fraud investigation to support global online operations
  • Worked closely with Fraud Manager and Senior Fraud Analyst to support continuous process improvement and recommend criteria for pre-fraud order review for
  • Practiced quick decision making skills daily through current review processes and fraudulent trends in the market

Alpha Broadcasting

Jul 2011 - Aug 2012

Marketing & Sales Associate

  • Managed effective marketing partnerships with local and nationwide businesses to help reach their marketing objectives using creative solutions including radio, digital production, social media and event components
  • Identified marketing needs and opportunities while cultivating direct client relationships
  • Focused on new business development, non-traditional revenue and digital strategy for the Alpha Broadcasting cluster
  • Provided support for senior Account Executive’s and Sales Manager with all marketing and promotional campaign executions

Portland Timbers, MLS

Jan 2011 - Jul 2011


  • Managed and sold Little Timber's Fan Club (LTFC) memberships using Archtics database
  • Assisted in the planning and execution of upcoming LTFC events
  • Composed monthly newsletters
  • Supported customer service needs for current season ticket holders



Washington State University

2006 - 2010

B.A. Social Sciences; Marketing, Psychology & Human Development

Business Administration, Minor