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Work experience

Jan 2006Present

Sr. Bilingual Project Manager

- Managed backend and technical side of a global portfolio of several websites of the Redcats’ group.

- Managed build schedule for various brands. Improved their business processes and drastically converged the company towards additional economies of scale.

- Closely worked with Accenture and Microsoft on the installation of MS project server to improve Project Managers interaction and time optimization.

- Directed several discovery sessions with French brands, enhanced the company’s project management process.

- Conducted weekly and monthly review meetings with the company’s managers & directors.

- Managed the deployment of Scene 7 tools on major French and US websites(,,etc..).

- Planed various launches of US and European websites on Millena platform. Increase in profitability, state of the art ecommerce platform.

- Took the lead to develop an enterprise project of consumer guided navigation based on Easy Ask search engine and new web 2.0 technologies (Ajax, …). Project to launch on Nov 07.

- Worked closely with Microsoft to harmonize and converge tech leads’ procedures into a common and optimal build release process. Introduced a high degree of automation into the process hence cutting human error and negative impact on business.

Mar 2000Dec 2005

Project Manager


- Created an entire process of online sales of electronic products, fraud detection, online price negotiation, e-commerce procurement and inventory management. Took responsibility of databases optimization, system interoperability and reliability.

- Lead 5 teams that opened online stores operating in the UK, French and Dutch markets. Successful implementation and localization of websites in European markets. Realized a complete and centralized e-procurement and order processing system serving the new European customers.

- Constantly helped improve business processes and workflow. Generated documents & procedures to be followed by employees

- Lead testing projects and created requirements for website/GUI applications used by customers & employees.

- Analyzed and set requirements for purchases of CRM, fraud detection and inventory management solutions. Supervised the implementation of the solutions and insured appropriate training of the employees.

May 1998Sep 1998

Information Systems Consultant

Secretary of State for International Affairs

- Established a field study on New England's Information Systems Market.

- Built a database of potential alliances and joint-ventures between Quebec and New England IT companies. - Established a new marketing strategy to improve Quebec's governmental IS investment incentives in New England.

Sep 1995Jul 1997

Business Analyst

BFI Group

- Analyzed the business requirements of the leading two Tunisian banks UBCI & STB for a clearing and custody application and developed a customized IT solution proposal.

- Worked as a member of the business development team and delivered software demos for major prospect clients and partners in European countries such as BNP (Paris), SCH (Madrid), Accenture (Paris)… Established related project RFPs and followed up their projects deadlines.

- Ensured the testing and improvement of BFI’s Brokerage system and Portfolio management system

- Analyzed the requirements of the SWIFT Silver certification for the clearing and custody software solution of BFI.


Bachelor of Science in Business Administration

Jun 1999May 2001



- Systems Development Life Cycle methodology, Object-Oriented and Relational DB, RUP methodology, SQL, PHP, ASP, UNIX, ORACLE, JAVA, VB, HTML, XHTML, C++, AJAx. - Experience in Web design, online databases, Macromedia products, and Real-time inventory. - Extensive experience in SEO, Mercado, Easy Ask, Endeca - Fluent in Arabic, French, English, Italian and Spanish.            

Other Academic Projects

-Established various markets analysis in the IT and Biotech industries. Also realized important strategic plans for famous firms (i.e. Starbucks)

-Won two Business Plan competitions. Plans covered two internet ventures with US/European scope.

-Realized a complete patients management systems for Mass General Hospital (Oracle 8i Back End, Internet templates for Front End)

-Succeeded the localization of two websites to the French market


-1997-Thesis: Establishment of a new Econometric model to determine factors influencing stock prices in IPOs. Model applied on the Tunisian stock market.

-1999-Essay: Impacts of the International Accord on Investments on developing economies.


Energetic candidate holding an MBA and a MSc-CIS with a robust international background. Strong leadership and managerial, interpersonal and organizational skills. Highly motivated and versatile. Extensive experience in IT project management, business analysis & process improvement. Double information technology and finance backgrounds. Fluent in five languages.


Professional and academic references provided from employers and colleges available upon request.