Senior Operations executive with a distinguished track record of effective leadership in operations, production publishing, information management and supply chain disciplines. Looking for a new opportunity in operations leadership/general management/sales to apply skills, talent and energy. Varied backgound in multiple disciplines developed key abilities to focus on vision, strategy and execution simultaneously.
Golf, racquetball, gardening, woodworking, working with special populations.
Nov 2008 - Present
Sr. VP and General Manager
Hired to help entrepreneurs (founders) to build the organization, develop business and operating plans, finalize, develop and begin marketing new products for this young firm.While facing severe economic headwinds, helped to lead organization to establish the enterprise, attract capital investment and Ohio 3rd Frontier grants, and develop and establish business processes necessary to secure and support first customers. Significant achievements include:
·Established business/operating plans, pro forma financials and presentations to secure investment
·Initiated and completed both competitive and market-size analyses prior to market-entry
·Led development and implementation of go-to-market strategies
·Partnered with many groups to establish operating relationships, secure office facilities, prior to securing funding
·Developed and implemented sales and marketing plans
·Hired a sales executive prior to funding and first sales
·Applied for and received qualifications for Ohio Technology Investment Tax Credit
Feb 1991 - May 2008
Vice President, Publishing Operations
Technology company providing front line business tools used in the automotive, powersports, agriculture, heavy equipment, materials handling and power equipment markets.Formerly, ProQuest Business Solutions and before that Bell & Howell Publishing Services.
Vice President, Publishing Operations (2001 to 2008)
Responsible for publishing and computer hardware fulfillment teams (up to 90 associates) producing over 200 products serving the industries listed above.Responsibilities included service as member of the company’s leadership team, directing strategic and tactical planning, leading technical support staff, partnering with customers and suppliers, overseeing a $15 million operating budget and a 95,000 sq. ft. operations center.Reported to President /Sr. VP Worldwide Operations and CFO.
·Attained record efficiency levels through consistent automation and continuous improvement initiatives.
·Improved publishing/production cycles to achieve greatly reduced cost structure.
·Led two remote operations/facilities for 18 mos. (90 associates)
·Improved quality and on-time performance to >99%.
·Grew computer hardware fulfillment operations and implemented “no touch” distribution with key suppliers reducing cycle times and saving in excess of $750K per year.
·Launched workflow system to automate electronic publishing processes, reducing cycle times and direct labor.
·Outsourced low value, non-core competency functions to improve cycle times and reduce costs by $350K/yr.
·Introduced self-directed work team approach and training all teams on process management methodologies.
Director, Electronic Publishing Operations(1993 to 2001)
Responsible for integrating operations for newly acquired powersports publishing business.Responsibilities included absorbing the leadership of operations located in Utah, running them for nearly two years before fully integrating them into the Ohio operations center.
·Managed integration of operations with new Ohio team – operations up and running following the move of equipment over a weekend with one day of down-time.
·Reached new heights of efficiency in automotive publishing, going from 9 products and 40 associates to 69 products and 30 associates during this time achieving savings greater than $400K per year.
·Expanded operational capabilities to reach world-wide status, publishing for customers globally in 29 languages
·Transformed Powersports team from 14 associates in Utah to 7 in Ohio while increasing product mix.
·Ensured publishing team trained in process management methodology
Manager, Electronic Publishing Operations (1991 to 1993)
Recruited to take on the production responsibility for the new, fast growing, electronic parts catalog business.
·Learned business, developed partnerships with suppliers and support organizations.
·Built a leadership team and new approach to the operations.
·Delivered immediate benefits of reduced costs (>$1MM in two years), improved cycle times and improved product quality via process improvements.
Apr 1981 - Feb 1991
Manager, Forms and Records Management Services
Responsible for Forms and Records Management Services including a $2 million operating budget and $6 million inventory budget and providing forms, records and information services for U.S. corporate and subsidiary locations, leading a team of 5 professionals, 20 support staff and additional warehouse personnel.
·Directed operations for an 80,000 square foot automated distribution center supplying forms design, business forms, archived records, etc. to over 1,500 locations and business units.
·Served as BP America’s officer of record as their lead records and information management associate presenting records required for litigation.
·Developed and maintained online records retention database
Aug 1979 - Apr 1981
Assistant Director, Micrographics
Direct supervision of university's records management and micrographics operations.
Mar 1977 - Aug 1979
Systems Sales Representative
Successful design and sales of micrographics and office systems to financial, educational and industrial institutions. Top systems sales and services performer.