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Yos Dappu

IT Professional


“Customer objectives are always visible to anyone, only and only if, we know the customer" 

With above statement, I can say that I’m a believer of a “what if I’m the customer” kind of approach. Understanding customer is a key component for every plan that I prepare. I’m not the industry expert for every customer that I manage, but I have what it takes to be relevant.

IT industry is certainly a 24*7 kind of world, where I have to stay a head against others and at the same time still relevant to customer environment. Keep improving my expertise and skill is a must and that led me to my journey in exploring the IT world, thru various multinational companies (with its’ own significant signature in IT) that I’ve worked for and currently work in. With this experience and knowledge I believe that I’m a strategic partner for my customer, and my customer will be able to see my vision towards their initiatives and future.

My passion is clear and remains the same for every single customer of mine, and that is, to provide a justified business value that will helps my customer gain a competitive advantage and the value have to be measurable.

Work History


Account Manager - Cross Industry Segment

IBM Indonesia
  • Joined the company under management trainee program known as “IBM Team Blue” and later on managing various customers from financial services, retail distribution, manufacture, healthcare. Ranging from small medium to enterprise size of company as an account manager.
  • Assigned for special engagement to manage non IBM customers with clear objectives to increase the mind and market share and to win-back those targeted accounts from competitorby developing and executing special programs and initiatives.
  • Conduct sales processes orchestration to manage resources and deliver the required proposal to match customer’s requirements.

Business Consultant - Financial Services Industry

JATIS Solutions
  • Deliver business process management consultancies for both business user & IT user, helping them to formulize required solutions and implement them into a measured profitable project management.
  • Manage relationship with solution (product) principal, making sure the deliverables are updated with the latest technology platform available.

Territory Manager

Microsoft Indonesia
  • Responsible for corporate geo expansion initiative with the main objective to set-up the applicable business model and growing the assigned territory (East Indonesia based in Batam & West Indonesia based in Surabaya).
  • Grow the assigned territory means to grow customer portfolio/install base across all industry; to grow partner portfolio in terms of number & capability; to establish communication with local authority/government agencies; to establish marketing initiatives to match territory characteristic and become a brand and organization ambassador for local communities.
  • Align and execute, programs and initiatives from headquarter.

Enterprise Sales & Business Development Manager

  • Manage a team focusing in enterprise accounts.
  • Educate market (customer & partner) thru event, seminar, a closed presentation & update.

Account Manager

Cisco Systems Indonesia
  • Manage group of companies with multiple business line and industries.
  • Provide customers with solution that met customer requirements; consultancy to improve business processes; justified business value against possible investment and create sustainable revenue (short & long term period) under a strategic business model and partnership.
Jul 2015October 2016

Strategic Planning & Business Development Head

Sinar Mas Land
  • Helping corporate to adapt to changes to make sure company stays competitive and deliver unique values.
  • Helping corporate to operate in a better and effective operation, making sure business units outcomes are achieved and meet KPIs.
  • Transforming IT from cost center to revenue center.
Jan 2014Present

Event Moderator


Hosting and moderating corporate event and discussion.



Sarjana Teknik

Universitas Indonesia

Depok - Jawa Barat


Senior High School

SMA Taruna Nusantara

Magelang - Jawa Tengah