Ashwill Trout

  • H4 Albow Gardens Koeberg Road Milnerton Cape Town South Africa


Work History

Work History
Apr 2010 - Dec 2014



300 Elliott Avenue West, Seattle, WA 98119, United States

    * Responsible for promoting and maximizing beverage sales in the assigned bar(s) or workstation.
    * Follows and ensures that the company beverage standards of service are being adhered to and practised by all those working in the assigned outlet.
    * Follows the standard drink recipes when preparing and mixing beverages by using jiggers.
    * Ensures that all beverage stocks in the bars and in the lockers or pantries are used, stored and accounted for following company policies and guidelines.
    * Follows the key control standard operating procedure and ensure that the bar is locked and secured during non-operating hours.
    * Ensures that all complementary products being offered to our guests are handled and controlled according to company policies and are treated as company property.
    * Strives to meet the target cost and sales for the assigned bar(s) or workstation as determined by the company budgets.
    * Responsible for the proper accounting and recording of all beverage sales while ensuring that the pouring measures (jiggers) are followed according to Standard Operation Procedure.
    * Responsible for the correct and proper handling of all checks and sales transactions generated in the assigned bar or workstation.
    * Responsible for helping to achieve the yearly goal for the bar scores in the guest comment card.
    * Ensures that all drinks are prepared according to the ship specifications and are served with the proper garnishes and in the correct glassware.
    * Ensures that the bar or assigned workstation is stocked and prepared to meet the daily business demands.
    * Responsible for requisitioning, following company procedures, all beverages, food items and supplies needed for the daily operation.
    * Responsible for stock takes in the assigned bar or workstation and for the results achieved on overages and shortages according to company standard procedures.
    * Responsible to perform in a timely fashion all the reports needed by the Provision Master and Public Room Manager.
    * Ensures that all products are kept at the appropriate serving and storing temperatures.
    * Ensures that the hours of operation for the outlet are respected and followed.
    * Ensures that only authorized products are served at company hosted parties.
    * Ensures that all food service being provided in the bar (i.e. Canapés) is done according to company standards and during the times determined by onboard management.
    * Ensures that the beverage promotions, as determined by the company or by on board management, are followed and in place in the assigned bar or workstation.
    * Communicates any problems, challenges, complaints or service difficulties, in a timely manner to the Public Room Manager/Maitre'd
    * Assist the Public room manager with training.
    * Assist whenever needed or required with beverage and wine service in the dining room/veranda.
    * Responsible for the proper use and maintenance of all equipment and for the cleanliness of the assigned bar and/or workstation.

Nov 2008 - Mar 2009


Belmond Mount Nelson Hotel

Belmond Mount Nelson Hotel
76 Orange Street
Cape Town
8001 South Africa

Tel: + 27 21 483 1000
Fax: +27 21 483 1001

Bartender at the exclusive Planet Champagne Bar.

Feb 2008 - Oct 2008



Gildo Pastor Center 7, Rue du Gabian 98000 Monaco

Supervised and monitored the performance of a team of bar waiters and bar Utility.

Responsible for on-the-job day-to-day training of bar waiters covering all aspects of beverage service and makes sure that all beverage team members perform up to the standards of service set by the cruise line.

Worked directly with the subordinate bar personnel and would assist both bartenders and bar servers/ waiters in various bars and beverage outlets throughout the cruise ship during peak hours .

Monitored work assignments, side jobs and hours off for assigned bar staff .

Ensured that subordinate bar staff are well groomed and in proper uniform when reporting for duty.


Jan 1994 - Dec 1998

High School Diploma

Pacaltsdorp Senior Secondary


Feb 2014 - Feb 2014

Basic Offshore Survival Firefighting,Fiorst Aid,H.U.E.T

Cape Peninsula Uni.of Technology
Sep 2013 - Sep 2013

Crowd Management Certificate

Seabourn Cruise Line
Sep 2013 - Sep 2013

Security Awareness

Seabourn Cruise Line
Apr 2004 - May 2004

Sealife Crewing Ltd.




Physically fit with the ability to work in remote locations.

Strong initiative and team focus.

Proven ability to work effectively as part of a team or individually.

Strong problem solving,analytical and lateral thinking skills.

Skilled in adapting effectively to new situations/tasks meeting deadlines.

Highly developed interpersonal skills relating effectively to people from diverse cultural backgrounds.

Excellent communication skills with the ability to consult with people at all levels.

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Personal Interests:


Fine Wines and spirits.

Cigars of the world.


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REFERENCES: Ms.Samantha Hurley

Recruiting agent for Seabourn Cruise Line and Silversea Cruise Line.

TEL: 27 73 295 4751

Mr.Victor Kirkbride

Bar Manager at Seabourn Cruise Line

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