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Yogesh Singh

Currently working with ICICI Bank LTD. (Asset Operations) – DROG(Decentralised Retail Operation Group) as Senior Officer

Work experience

Mar 2013Present

Currently working with ICICI Bank LTD. (Asset Operations) – DROG(Decentralised Retail Operation Group) as Senior Officer


Dynamic and resulted oriented professional with 2+ years of comprehensive experience in overall management of Financial products and related function. Presently spearheading in the capacity of Senior Officer (Asset operation).Expertise in the field of process design,new product development and project management with key interest in Micro/Rural Finance and Retail Loan Finance.Competent in streamlining the existing processes and conduct necessary research. 


Aug 2012Feb 2013

Post Graduate Diploma in Banking And Operations

May 2010Apr 2012

GNIIT(Software Engineering)

Jun 2009May 2012

Mar 2007May 2009

Senior Secondary

Apr 2006May 2007




Faster adaptability to operational processes in diverse areas of Banking & Finance
Ability to put control as per needs of operational processes and risk control matrix
Collaborating key strengths of team members and put together with strong leadership skills
Ability to work under pressure, highly enthusiastic towards achieving goals

Professional Experience

  • Checking KYC in AOF(Account opening form) with KYC norms of all types of Accounts(Saving,Current,Salary).
  • Handling all activities of account opening product.
  • Handling Critical Field report (CFR) activity & DVU of account opening.
  • Putting control mechanisms at various stages of processing to ensure smooth functioning of processes and systems.
  • Manual a/c opening in I-CORE at RPC.
  • Maintenance and timely preparation of all MIS/ Reports for controls as well as audit purpose.
  • Monitoring of Collection Accounts, managing Operating Agencies (such as: PDCs as well as ONW Chqs a/c mapping, maintaining WBM TAT,  &Realization with nationalized bankers.
  • Ensuring customer satisfaction both internal & external customers through extending timely support.
  • Resolving customer queries related with Repayments.
  • Managing complete presentation of ONW chqs at spoke location & timely credit / bounce received from the respective branch.
  • Spearheading activities in piloting and scaling up of new financial and insurance products for rural customers.
  • Managing complete RWRF(Retail warehouse receipt finance) including activities Disbursement of new borrower , Renewal , Enhancements and Appointment of borrower.
  • Complete end to end process of SME products(BLG, JETOD, ACL and ADL).
  • SOX audit of ROG(Retail operation group) product regularly handled in every quarter.
  • Full flash handling of FCRM(Finacle Customer  Relationship Management) and step completion activity.
  • Successful in piloting and scaling up of first of its kind online Livestock Retailer Loan product through "I DISBURSE" 
  • NDC(Non Discrepancy Check) of all Retail loans(Auto ,Commercial vehicle,Personal and SME loan ).
  • Step completion in I-Disburse and Finnone  of all Retail loans before disbursement.
    • Auto Auth
      • After successfully launching of Auto Auth at Jaipur location I had given the hot time analysis as well as User Acceptance Testing(UAT) with Project Team.
      • Shared critical observations in Auto Auth with Project Team on a real time basis.

Core Competencies


Post Graduate Diploma in Banking And Operations


GNIIT(Software Engineering)



  • FPR of Rajasthan for “PROJECT SANKALP : DRO Asset location and implemented it in LIVE-Automation enables better compliance as well as Enhanced Customer Service”.
  • Prepared a PPT presentation of Banking activities for cross functioning as an initiative to our region & appreciated by AOM (Area Operations Manger) & ROM (Regional Operations Manager).


  • Rated as a No. 2 Executive in 2013-14 in Current organization.
  • "Employee of the Month"Contest- Rajasthan Region || Octomber  2014.
  • Appreciation from Jodhpur Hub RHS for handling complete ECBF from Jaipur.
  • Done 100% I-Disburse  Across PAN India in Retail loan products .
  • With error less mapping (accounts) & timely uploading web bounce & ONW Tracker updation, we stand on a few open items in whole Region / Zone.
  • No matter what is the volume,Efficiency and effectiveness of work always remain high on bench marks.
  • Taken an initiative to conduct cross product training at PAN Rajasthan.

Computer Proficiency

  • Well versed with MS Office.
  • Expertise in handling large databases.
  • Knowledge of Retail Asset Accounting Software Finnone, FCRM,I-View, WORKSITE, TIPS, I-CORE ,ECBF, I-Disburse.