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Summary

Working with the hospitality industries

Work experience

Oct 2014Present

Front Office Supervisor

Heritage village resort & spa manesar
  • Handling of IDS Hotel billing software.
  • Front desk operations like guest / visitor handling.
  • Maintaining statutory records like C Form and Check - in & Check - out.
  • Handling of EPABX.
  • Handling Online Reservation and Travel desk.
  • Handling of Guest Feedback and Complaints.
  • Skilled in Computer Software like Ms Excel, Ms Word, Ms PowerPoint.
  • Preparing Flash reports, Night Audit report, Occupancy statistics, check-ins & check-outs, Bills Summary, entries posted at Front desk, Guest Ledger Balance, Expected arrivals & departures. Etc.
  • Handling Reservation: Booking, Amendments and Cancellations for groups/ conferences including meals break-up, room tariff, plan amount, etc.
Mar 2014Sep 2014

Tr.Front Office Supervisor

Clarks Inn Guragao
Mar 2013Jun 2014

Front Office Assistant

Legend Sarovar Portico Baddi HP
Sep 2014Mar 2014

Front Office Associate

Tree House Queens Pears Gurgaon

Education

Jul 2009Jun 2012

BBA (HOTEL MANAGMENT)

IHMS KOTDWARA UK
Jul 2008Jun 2009

10+2

GIC RIKHANIKHAL
Jul 2006Jun 2009

10TH

GIC RIKHANIKHAL

Skills

Basic knowledge of computer

Ms. word & Ms. Excel

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