Nelly Lao

Nelly Lao

Work History

Work History
Mar 2009 - Present

Customer Service Agent

GMD Airline Services
Mar 2008 - Sep 2008


·Customer Service

·Inside / Outside Sales





·Computer Entry MS Word, Excel, MS Works, Vista

·Quick Books

Feb 2001 - Feb 2008

Station Manager

Dis-Pach Transportation
  • Provide air and ocean transportation services inside and outside the US.
  • Cartage Services, Deliveries and Broker Services.
  • In charge of a full warehouse staff receiving and dispatching merchandise to customers.
  • Hacienda, Arbitrios, Custom and Agriculture Clearance Oriented.
Nov 2000 - Jan 2001

Customer Service Agent

Continental Airlines

  • Passenger Service
  • Ticketing
Aug 1996 - Nov 2000

Customer Service Agent

Transworld Airlines

        ·Lead Agent

·Passenger Service



·Weight and Balance

·Immigration & Customs Clearance


Aug 1996 - May 1999

Colegio Universitario del Este
Aug 1988 - May 1990


Dr. José M. Lazaro