Certified Application Counselor
Maximus Federal Services Boise, ID
Provided application assistance for consumers to access affordable health insurance through the Federally-facilitated Insurance Marketplace. Played a vital role in helping consumers prepare electronic applications and establish eligibility determinations, apply for premium tax credits and cost-sharing reductions, compare plans and enroll in coverage. Provided education to raise awareness about the Affordable Healthcare Act and insurance policies. Project was funded through federal grant funds, position required complete comprehensive federal training, security clearance through criminal background checks, and extensive knowledge of federal law, tax law, and the health insurance industry prior to assisting consumers.