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Work experience

Oct 2005Present

IT Senior Software Engineer

OSRAM Opto Semiconductors (Malaysia) Sdn Bhd, Penang, Malaysia

Responsibilities: Involve in IT Project Management. Penang IT key account for SAP PM/QM/Audit Management functional support. Provide in-house IT SAP functional consulting and trainings to business users. Introduce new business process improvements and automation solutions to increase business competitiveness in productivity, cost-efficiency, speed, quality and focus. Monitor and manage SAP PM/QM change requests, analyze business requirements and integrate with other functional teams impacted. Involve in Global IT Design-Build-Run processes. Approve SAP PM/QM system changes, perform PM/QM Customizing, and work closely with IT Development Center to deliver quality Report, Interface, Enhancement and Forms (RIEF) developments in a timely manner.

Projects Handled (2005 - 2013):

·        OSRAM OS (FrontEnd + BackEnd) Malaysia SAP Plant Maintenance Module Implementation

·        OSRAM OS Malaysia RMA (Customer Complaints Management) Enhancements Project - Phase I & II

·        OSRAM OS Corrective Action Tracking System Implementation in SAP QM

·        OSRAM OS SAP Audit Management Implementation 

·        SAP EHP5 & Unicode Upgrade (Test Management)

·        OSRAM OS BackEnd China SAP ERP Implementation Project

Mar 2004Sep 2005

Manufacturing Automation Engineer

INTEL Technology (Malaysia) Sdn Bhd

Responsibilities: Design and implement ASP.NET web applications for automation of Manufacturing and Engineering business functions for operational efficiency and product cost-down. Involve in IT manufacturing automation solution developments and rollouts, new site ramp-up project in China-Pudong, IT manufacturing systems audit in Costa Rica and provide end-user trainings and IT support to multiple INTEL sites, e.g. Penang, Kulim, Costa Rica, and China-Pudong.

Projects Handled (2004 - 2005): • EDBIII – Electronic Downtime Book enhancements for real-time Production equipment downtime/uptime tracking• Auto Lot Purging System – Production Lot Merging to reduce scraps of Production machine’s fall-out lots • WEBBOT - Intranet website publishing tool


May 2001Aug 2004

Bachelor of Computer Science (Honours)

University of Science Malaysia

Specialization: Computing & Software Engineering, CGPA: 3.57 / 4.0Minor: Management


SAP Solution Manager (Change Management)
IT SOA (Service Oriented Architecture)
SAP ALM - ASAP/BPM/Test Management
Web Application Development (ASP.NET/MS SQL Server)
SAP Quality Management (QM)
SAP ABAP Programming
SAP Plant Maintenance (PM)
Project Management


Management training, investing, travelling and exploring new cities, people cultures and new technologies


  • Microsoft Imagine Cup Malaysia 2004 (Software Design Invitational), Finalist team to Microsoft smart software system/applications design competition, Year 2004
  • Languages  : English, Chinese, Malay  GCE (O-Level) English 1119, University of Cambridge (Nov 1998), Grade: A (2)


·        Certified PMP (Project Management Professional) by PMI (Project Management Institute) since 4-May-2013 <?xml:namespace prefix = "o" ns = "urn:schemas-microsoft-com:office:office" /><o:p></o:p>

·        Certified SAP Solution Consultant in Plant Maintenance since 4-June-2012, PLM –Maintenance & Repair with MySAP ERP 2005 (SAP ECC 6.0)<o:p></o:p>

·        Certified ITIL Foundation (2011) since 11-Oct-2013<o:p></o:p>

·        SAP ERP - PM/QM Functional Support and Project Implementation <o:p></o:p>

·        SAP ABAP R/3 Programming Experience<o:p></o:p>

IT Project Management and Business Analysis


Jun 2002Present

Certified SAP Solution Consultant in Plant Maintenance

Oct 2013Present

ITIL Foundation (syllabus 2011)

Oct 2013Present

ITIL Foundation (syllabus 2011)

Oct 2013Present

ITIL Foundation (syllabus 2011)

May 2013Jun 2016

PMP (Project Management Professional)

PMI, Project Management Institute