Work experience

Work experience
Oct 2005 - Present

IT Senior Software Engineer

OSRAM Opto Semiconductors (Malaysia) Sdn Bhd, Penang, Malaysia

Responsibilities: Involve in IT Project Management. Penang IT key account for SAP PM/QM/Audit Management functional support. Provide in-house IT SAP functional consulting and trainings to business users. Introduce new business process improvements and automation solutions to increase business competitiveness in productivity, cost-efficiency, speed, quality and focus. Monitor and manage SAP PM/QM change requests, analyze business requirements and integrate with other functional teams impacted. Involve in Global IT Design-Build-Run processes. Approve SAP PM/QM system changes, perform PM/QM Customizing, and work closely with IT Development Center to deliver quality Report, Interface, Enhancement and Forms (RIEF) developments in a timely manner.

Projects Handled (2005 - 2013):

·        OSRAM OS (FrontEnd + BackEnd) Malaysia SAP Plant Maintenance Module Implementation

·        OSRAM OS Malaysia RMA (Customer Complaints Management) Enhancements Project - Phase I & II

·        OSRAM OS Corrective Action Tracking System Implementation in SAP QM

·        OSRAM OS SAP Audit Management Implementation 

·        SAP EHP5 & Unicode Upgrade (Test Management)

·        OSRAM OS BackEnd China SAP ERP Implementation Project

Mar 2004 - Sep 2005

Manufacturing Automation Engineer

INTEL Technology (Malaysia) Sdn Bhd

Responsibilities: Design and implement ASP.NET web applications for automation of Manufacturing and Engineering business functions for operational efficiency and product cost-down. Involve in IT manufacturing automation solution developments and rollouts, new site ramp-up project in China-Pudong, IT manufacturing systems audit in Costa Rica and provide end-user trainings and IT support to multiple INTEL sites, e.g. Penang, Kulim, Costa Rica, and China-Pudong.

Projects Handled (2004 - 2005): • EDBIII – Electronic Downtime Book enhancements for real-time Production equipment downtime/uptime tracking• Auto Lot Purging System – Production Lot Merging to reduce scraps of Production machine’s fall-out lots • WEBBOT - Intranet website publishing tool


May 2001 - Aug 2004

Bachelor of Computer Science (Honours)

University of Science Malaysia

Specialization: Computing & Software Engineering, CGPA: 3.57 / 4.0Minor: Management



SAP Solution Manager (Change Management)

IT SOA (Service Oriented Architecture)

SAP ALM - ASAP/BPM/Test Management

Web Application Development (ASP.NET/MS SQL Server)

SAP Quality Management (QM)

SAP ABAP Programming

SAP Plant Maintenance (PM)

Project Management


Management training, investing, travelling and exploring new cities, people cultures and new technologies


  • Microsoft Imagine Cup Malaysia 2004 (Software Design Invitational), Finalist team to Microsoft smart software system/applications design competition, Year 2004
  • Languages  : English, Chinese, Malay  GCE (O-Level) English 1119, University of Cambridge (Nov 1998), Grade: A (2)


·        Certified PMP (Project Management Professional) by PMI (Project Management Institute) since 4-May-2013 <?xml:namespace prefix = "o" ns = "urn:schemas-microsoft-com:office:office" /><o:p></o:p>

·        Certified SAP Solution Consultant in Plant Maintenance since 4-June-2012, PLM –Maintenance & Repair with MySAP ERP 2005 (SAP ECC 6.0)<o:p></o:p>

·        Certified ITIL Foundation (2011) since 11-Oct-2013<o:p></o:p>

·        SAP ERP - PM/QM Functional Support and Project Implementation <o:p></o:p>

·        SAP ABAP R/3 Programming Experience<o:p></o:p>

IT Project Management and Business Analysis


Jun 2002 - Present

Certified SAP Solution Consultant in Plant Maintenance

Oct 2013 - Present

ITIL Foundation (syllabus 2011)

Oct 2013 - Present

ITIL Foundation (syllabus 2011)

Oct 2013 - Present

ITIL Foundation (syllabus 2011)

May 2013 - Jun 2016

PMP (Project Management Professional)

PMI, Project Management Institute